Friday night 5/13 I broke down and was stranded I did not purchase from you all as I am from Virginia I was out here camping taking in the sites . Well to make a long story short I had no power anywhere in my motor home ( 2002 Monaco ) and was stranded and not being from the area I had no clue who to call that late at night . This guy in a blue dodge pulls up and asked if he could help explained he had some experience with rvs , I had my doubts but after talked daniel explained what he does for your company I never got his last name nor did he give me a location he just said he worked for poulsbo rv ( if this is not the right location then please let your other locations know as well) . I’m not sure if this is the right location .lneedless to say after almost 4 hours with him I was back up and running . I had 2 bad batteries which he was able to fill with water and got them back up and running until I can get them replaced as well as finding a couple of broken ground wires . I am still and was literally at aw that this man took his own time to help me and my family out . I wanted to pay the him he would not take the money all he said was he was happy to be able to help get us back on the road . If this is the type of people you have working for your company you all are definitely doing something great . Was a great experience and he was very knowledgeable as he explained everything that he did to us . If and when I come back to Washington state and need service I will be coming to you . If I could give you a higher rating I would . Thank you very much .
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