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Plaza Hyundai

Score moyen
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(2 215 Avis)
63
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
181
Total des ReScores
4,5
Moyenne de ReScore
63
Score NPS ®

Détails de l'entreprise

À propos

Stop by and visit us today at Plaza Hyundai, your local Hyundai dealership serving Brooklyn and surrounding areas. Here at Plaza Hyundai, we strive to succeed in great customer experience and satisfaction. Stop by and visit us today at Plaza Hyundai, your local Hyundai dealership serving Brooklyn and surrounding areas. Here at Plaza Hyundai, we strive to succeed in great customer experience and satisfaction.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(718) 253-8400

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2726 Nostrand Ave. Brooklyn, NY 11210
Service après-vente's Avis
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(2 215 Avis)

RR
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Robert R.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2024
10
Catégorie : Service
Excellent review
My is Robert rosenstein. I had my 2020 Hyundai Sonata at Plaza Hyundai about a week ago for a check engine light issue. I want to say the staff there especially my dear friend Rachel, who was very kind and understanding as always. She did a great job with me and I also wanna do a shout out to my favorite mechanic Evans who worked on my car and every time I came over to ask him a question he always had a smile on his face, you know to answer everything so I just want to say it was a great experience and I definitely would come back and recommend other people to do so

KJ
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Kelley J.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2024
10
Catégorie : Service
Customer Service
I had the best experience here with car salesman Kahlil! He was very informative and helpful with the process of me buying a car. This was my first time going alone and he made me feel very comfortable.

LE
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Lenore E.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2024
9
Catégorie : Service
Ethan B
Very perfessional and knowledgeable.
His skills was presently in a professional way. Enjoyed seeing a young person operating in this way.
Wishing him success!

KJ
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kelley j.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2024
10
Catégorie : Service
Customer Service
I recently bought a car this weekend. I worked with Carsalesman Kahlil he was very informative and helpful. I had an issue with insurance and credit but that was no problem for him. He helped me get the car I so eagerly wanted. Also he is very truthful ! I've seen most of the reviews here stating that they have been lied to but he does not sugar coat nothing.

AP
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Anatoliy P.
East Brunswick, NJ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/19/2024
0
Catégorie : Service
Bunch of no good liars
Bunch of deceitful no good business people.

AP
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Anatoliy P.
East Brunswick, NJ
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/19/2024
0
Catégorie : Service
Bunch of no good liars
They are just no good business people. Can't trust them. They would tell you everything you want to hear, once they get your money and your signature, before even leaving the place they will talk down to you and would not care anymore. They are the devil, stay away from this place. If you were to do business with them, you will regret it. Do your self a favor and go to another dealership.

TG
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Tyrha G.
South Richmond Hill, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/13/2024
1
Catégorie : Service
**Beware of deceptive practices**
I recently had a highly disappointing and frustrating experience at Plaza Hyundai in Brooklyn and I feel compelled to share my story to protect other potential car buyers from falling victim to their deceptive sales practices. During my visit to Plaza Hyundai, I sought out to lease a new Hyundai IONIQ 5. I started the negotiation process with one of their sales representatives, Sal. During our conversation, Sal and his colleagues provided me with misleading information about the lease payment which has resulted in a significant discrepancy between the promised payment and the actual payment that I am now obligated to pay. Sal assured me that the monthly lease payment would be $600 based on the terms and conditions discussed during our negotiation. However, upon receiving the lease agreement the next day, I discovered that the actual monthly payment was significantly higher than what was represented to me. Even after the whole ordeal, we noticed that our 2024 Hyundai IONIQ 5 were missing rear rugs and even that they wouldn’t provide to us. The lack of transparency and the complete disregard for ethical business practices displayed by Plaza Hyundai is truly appalling. As a customer, I placed my trust in them to uphold honesty and integrity, only to be taken advantage of through their deceitful tactics. I strongly advise all potential car buyers to think twice before considering Plaza Hyundai in Brooklyn.

DW
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david w.
Brooklyn, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/12/2024
0
Catégorie : Service
customer service
getting run around, misinformation , professionally giving unwarranted excuases.

LG
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Livingston G.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2023
10
Catégorie : Service
Car not starting/shut off
Excellent service, no hassle, issue was diagnosed and resolved within 4 days, considering I had no appointment and had to tow my car there.

LS
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Luda S.
Staten Island, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2023
10
Catégorie : Service
Thank for the great service
I had a problem with my new car. It was a water inside car under the front seat after I was starting to drive. I was afraid to drive and call to all services around Staten Island and Brooklyn. They all offered me an appointment in 3-4 weeks, which was impossible to wait. When I called to Auto Plaza on Nostrand Ave in Brooklyn, they offered me to come in the morning next day.
It was my first visit at Plaza Hyundai and I must say when I entered the service department, I was so pleasantly surprised at how friendly and helpful Rachel Kalkan was. She made my first time experience so great. She was totally pleasant with her warm and professionalism demeanor and timely keeping me posted on progress of the service on my car. She explained everything to me when I asked questions and even to things I didn't ask about. It Will be going back if I ever need anything.
Thank you Rachel you made my day!

HS
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Harry S.
Brooklyn, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/10/2023
0
Catégorie : Service
Personnel Saves the Day
Why 4 stars and not a 5? Wait time.
2 hrs plus is a bit long for a routine maintenance appt. Why then a 4 and not lower. Personnel saved the day. Ms Gonzalez was my advisor. She could not have been more pleasant. When my car was finally ready and I headed home I heard a mysterious thumping noise. It increased as my speed increased. I pulled off to the side of the road to see if something may have attached itself to my cars or something the mechanics did was loose or hanging but couldn’t see anything obvious. I therefore returned immediately and was greeted with a smile by Ms Gonzalez. She directed me to one of the mechanics who suggested we take a test ride to determine the problem. Of course, when he was in the car the sound mysteriously disappeared. He too was very pleasant and accommodating. The sound I heard remains a mystery. All’s well that ends well.

RF
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Ruben F.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2023
10
Catégorie : Service
An amazing experience.
I went to Hyundai in Brooklyn for services and recall. There was a rep named Frances Gonzalez who made the experience great for me. She was very helpful and showed professionalism. Will be going back if I ever need anything.

DC
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Donald C.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2023
10
Catégorie : Service
Great experience
I had a blown motor in my car and had a issue with bayridge hyundai trying to milk money out of me saying my warranty was no good. I reached out to corporate hyundai nationwide then had to email the CEO of hyundai nationwide at which is was told to bring my car in to plaza hyundai on June 15th 2023. I took a chance on going to plaza hyundai earlier then my scheduled date and spoke to Francis Gonzalez and explained my situation to her. She was so helpful with dealing with my situation and looked more into my engine issue since I had told corporate office, the CEO nationwide about the ongoing class action lawsuit pertaining to my year vehicle and she helped me with everything I needed including getting me a loaner car while my car was being repaired. I just got my car back to and so far so good. Very good experience with plaza hyundai and with Ms Gonzalez and her Co workers. Thank you all very much.

LD
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Lorraine D.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2023
10
Catégorie : Service
Customer's Rep
Good Afternoon, I was at plaza Hyundai in Brooklyn and a rep name France Gonzalez was awesome, very helpful worked beyond and relaxed my anxiety! An Asset to the company! Thank you!

ET
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Edith T.
Brooklyn, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2023
10
Catégorie : Service
Service visit
Francis made my Tucson service visit totally pleasant with her warm and professionalism demeanor and timely keeping me posted on progress of the service on my car ?????????
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