Planet Hyundai is conveniently located in Golden, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Planet Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Planet Hyundai is conveniently located in Golden, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Planet Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
An hour later, they called to say it was ready. I returned to pick it up and reviewed the paperwork before signing, which said that the tires were rotated "if needed". I told the Service Advisor that I brought this vehicle in specifically to have the tires rotated and wanted to know if they were rotated. He said that they were rotated "if wear indicated that they needed rotating".
I asked again and again if my tires were rotated. He answered again and again that they were rotated if wear indicated that they needed rotating. He said that the tires would have been evaluated and rotated on an "as needed" basis.
I said it had been 5,000 miles since they were rotated and that I rotate the tires on all my vehicles every 5,000 miles. I said I would wait or reschedule if needed but wanted my tires rotated. I got no where with this and left not knowing to this day if my tires were rotated. Before leaving, I even talked to the Service Manager who was in the office right in front of us and got only vague excuses.
Weird when it's a simple yes or no answer to the question, "Were my tires rotated"?