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Pioneer Auto Care LLC.

Score moyen
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(168 Avis)
48
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 1,1/5Évaluation globale 1,1/5Évaluation globale 1,1/5Évaluation globale 1,1/5Évaluation globale 1,1/5
17
Total des ReScores
4,9
Moyenne de ReScore
48
Score NPS ®

Détails de l'entreprise

À propos

Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication
Complete Auto repair major and minor Foreign & Domestic. Engine repair, transmission repair, brakes repair, transmission, front end, alignment, tires, electrical, old school vehicles, we accept all fleet we also work with Enterprise and element we also work with all warranty companies.
Body shop paint dent repair framework fabrication rust repairs we work with all insurance companies.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(734) 341-5665
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
1148 N Wayne Rd Westland, MI 48185
Pioneer Auto Care LLC.'s Avis
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(168 Avis)

MK
MOHHMAD K.
Westland, MI
Volkswagen Jetta SEL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Good service and friendly staff.
Very professional service with a friendly environment and welcoming staff. Will definitely recommend them

DA
DANIEL a.
Westland, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
the best in the business
The best in the business

DJ
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Destiny J.
Westland, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/06/2025
1
Not happy
My experience was not so great. We had an estimate of 4600 for a front end collision. We were told two weeks ago we may need a new radiator. On Monday May 5th the collision shop called and said we had a balance of 1554 left after we had been paying on the balance while they worked on the car. When we went to pay the balance today we were told we had to pay 3900. The owner had no proof or paperwork showing why the balance increased so much he just said the radiator cost over $600 and we had to install a condenser which also added to the balance.

The radiator and condenser was for a 2019 Hyundai tuscan. We were not told about the balance until today. We did not agree to the balance and he never even told us he installed it We had spoke to other people who also worked there and “who called us” when the truck was completed assured us that the balance was 1554.00. No communication or nothing all we got from the owner is the girl gave us the wrong balance. But still did not have an invoice for the updated balance. Nothing but his word.

I do not recommend this collision shop. He fired his employee and blamed her for the mix up. Instead of firing her he could have just trained her better. Honestly I feel like the receptionist really didn't know the balance. He didn't have nothing prepared to begin with. Just little numbers hand written on a peace of scrap paper and the very first estimate we received when we first brought the truck in.

Why did the balance increased from us owing 1554 to 3900. The owner also stated he didnt charge us for the labor of the radiator. So this means radiator and condenser were $2300 parts only. Since when did a radiator cost $2300 by itself? Without labor. Come on now.

LE
LEON E.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/12/2025
client vérifiéVérifié Client
0
Not Good
Not Good

HB
HUSSEIN B.
Dearborn, MI
Jeep Compass Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
GREAT Experience
Awesome service
abe t., manger de Pioneer Auto Care LLC. a répondu le 04/09/2025 01:25 PM

We're delighted to hear you found our service awesome! We strive to keep the wheels turning smoothly around here, and it's great to know we're hitting the mark. If there's anything else we can assist you with, just give us a holler!


LF
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LATANYA F.
Romulus, MI
Lincoln MKZ Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
10
Over and Beyond
The shop didn’t have enough time to fix my son’s car by the time they looked at it. They weren’t going to be able to fix it until Monday. But when I informed them that he had to return to college on Monday and didn’t want to miss his football workout, a mechanic stayed over that night and came in on his off day, to complete the work. His car went in on Friday and we picked it up on Saturday.
abe t., manger de Pioneer Auto Care LLC. a répondu le 03/18/2025 09:19 AM

We're glad to hear that we could bring a little game day spirit to your son's car situation! Our mechanics certainly have a knack for bending time—like the superheroes of auto repair. We appreciate you trusting us with the task and are glad we could help him get back to college and his football workouts. If any more car troubles come your way, you know where to find us. Safe travels and go team!


BD
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BHARTI D.
Plymouth, MI
Buick Envision Avenir
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Quick Oil Change
Abe and his team are fast and efficient and easily honored my groupon for an oil change, tire rotation and other review of any issues. They are great and honest.
abe t., manger de Pioneer Auto Care LLC. a répondu le 03/10/2025 12:50 PM

We really appreciate your praise for Abe and the team! It sounds like they hit the ground running with that oil change and tire rotation. We take pride in being fast and efficient, though it seems like they might hold the title for being turbocharged! Your recognition of our honesty means a lot – we believe in transparent service, just like a clear windshield on a sunny day. Thanks for choosing us; we look forward to keeping you rolling smoothly!


DC
DENA C.
Westland, MI
Chevrolet Trailblazer LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
A1 Service
The service I received was nothing less than incredible! Parts/labor was a lil costly but, overall I was extremely satisfied with the service and repair!!
abe t., manger de Pioneer Auto Care LLC. a répondu le 03/04/2025 09:25 AM

It's great to hear that you had an incredible experience with our service! We completely understand that parts and labor can feel a bit like a rollercoaster ride for your wallet, but we're glad to know that your satisfaction soared high above. If there's anything else you need in the future, just know we're here for you—like that reliable friend who always has a spare tire handy. Happy motoring!


BS
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Brij S.
Canton, MI
Ford Escape Titanium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2025
client vérifiéVérifié Client
10
Honest and Outstanding
Pioneer provided very honest and outstanding service. Highly recommend to everyone needing car service.
abe t., manger de Pioneer Auto Care LLC. a répondu le 02/10/2025 09:26 AM

It's great to hear that you found our service honest and outstanding. We aim to be the guiding light in your auto care journey — think of us as your car's best friend! Your recommendation means the world to us, and we appreciate you sharing your experience with others. Drive safely!


MW
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MICHEAL W.
Inkster, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2025
client vérifiéVérifié Client
10
Has serviced my entire family vehicles
They are thorough, professional and friendly. Quality parts and explain the work before during and afterwards.
abe t., manger de Pioneer Auto Care LLC. a répondu le 03/19/2025 01:40 PM

We're delighted to hear that you had such a positive experience with us! It sounds like our team hit the nail on the head with thoroughness and communication. We aim to treat every vehicle like royalty, and your feedback confirms we're on the right track. If there’s anything else we can help you with, just give us a shout!


MA
MOHAMMED A.
Dearborn, MI
Buick Regal Turbo Premium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2025
client vérifiéVérifié Client
10
Best In town!!
Best place in town, very professional and honest people!
abe t., manger de Pioneer Auto Care LLC. a répondu le 02/03/2025 08:33 AM

We're glad to hear that you found us to be the best place in town! Being professional and honest is our middle name—though it might not fit on a business card. We appreciate your support and look forward to keeping your vehicle in tip-top shape!


MA
MOHAMMAD A.
Wayne, MI
Ford Fusion SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Fixed my car
They are the people of their words and they fixed my car in car. So happy and recommend this shop to repair your car
abe t., manger de Pioneer Auto Care LLC. a répondu le 02/01/2025 02:23 PM

We appreciate your feedback and are glad to hear that we delivered on our promise! It's always our goal to have your car back on the road while keeping you as happy as a kid in a candy store. Your recommendation means a lot, and we’re here whenever you need us for your next automotive adventure!


MA
Mohammad A.
Wayne, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Wowowo
Amazing place to have my car worked on mechanical and body shop all at one stop shop
abe t., manger de Pioneer Auto Care LLC. a répondu le 01/31/2025 10:10 AM

We appreciate your feedback! It’s fantastic to hear that you found our one-stop shop for both mechanical and body work to be amazing. We like to think of ourselves as the Swiss Army knife of auto care—ready for anything that comes our way! If there’s anything else we can do for you in the future, just give us a shout. Safe travels!


MV
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MOSTANSAR V.
Canton, MI
Buick Encore Preferred
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/14/2025
client vérifiéVérifié Client
0
This place is a scam
They charged me for oil change AND redeemed my Groupon. Reason? Groupon is for synthetic blend. Why not change the difference? This place is a scam.

CP
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CHRISTINA P.
Ypsilanti, MI
Ford Bronco Sport Big Bend
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/03/2025
client vérifiéVérifié Client
7
my one hour oil change appointment took 2 1/2 hours
They did a good job. They were very nice. The appointment time was more than twice what they told me.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.