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Pfefferle Tire & Automotive Service Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3 593 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 3,9/5Évaluation globale 3,9/5Évaluation globale 3,9/5Évaluation globale 3,9/5Évaluation globale 3,9/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
13
Total des ReScores
3,9
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Catégories
Réparation automobile, Entretien de la voiture, Vente et réparation de pneus
Contact
(513) 829-1900

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
479 Nilles Rd Fairfield, OH 45014
Pfefferle Tire & Automotive Service Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3 593 Avis)

DC
Doug C.
Hamilton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
Catégorie : Service
Doug said this business was really efficient and did what they were supposed to do.
Recommandé

BO
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BARB/WILMA O.
Fairfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Oil change
Guys were nice

GH
Gary H.
Fairfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Quick and professional
Good, professional service. Minimal waiting.

FA
Frank A.
Fairfield, OH
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/02/2025
client vérifiéVérifié Client
7
Oil Change and light bulb change
Everything was good except the standard oil change was over 40$ I lost my coupon at work
Chris P., Owner de Pfefferle Tire & Automotive Service Inc. a répondu le 06/03/2025 05:07 AM

Hello.  The coupon you brought us was for the wrong company.  We still gave you a discount in an attempt to accomodate.  But two stars?  Please let me know how we can improve, thanks.


JP
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JoAnn P.
Fairfield, OH
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/01/2025
client vérifiéVérifié Client
0
Girl at front desk friendly. “Mechanics”doing oil change seemed like they were somewhere else!
Guy drove my car out when it was finished,he sat in car for a few more minutes . Then got out I said Thank You… He said yep then walked away. I’ve been here about 5 times for oil change and tire rotation the last 2 times I’ve felt like I’m inconvenience to them. Last oil change I had tire’s rotated. Nothing said about my brakes . One week after my rear brakes were grinding. In the past your mechanics would have seen that when rotating tires and would have let customer know about it. I won’t be back. Thank you
Chris P., Owner de Pfefferle Tire & Automotive Service Inc. a répondu le 06/03/2025 05:50 AM

I am glad we had a positive conversation JoAnn, thank you.  We look forward to seeing you in the future.  


Client vérifié
Fairfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Transmission Flush
great people good price

WS
Wade S.
Oxford, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Excellent service done in half the estimated time
Great price excellent service. Will definitely recommend to family and friends.

SF
Scott F.
Cincinnati, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
always quick and friendly
I have a friend that owns two auto service shops but I come here because I don't need an appointment and the service is always excellent.

RP
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Rick/Jennifer P.
Fairfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Oil Change + Tire Patch + Brakes?
I dropped off my vehicle on Sunday night and used the drop box/night box. I knew I needed an oil change, knew I needed a tire patched (ran over a screw) and was concerned I needed a change in brake pads. They called me the next morning to let me know the damage -- not as bad as I thought because the brakes looked. They patched up the hole and did the oil change service and it was ready by the afternoon. Everyone was friendly - as usual - and extremely understanding when dealing with me and my needs.

SG
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Sharon G.
Hamilton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Always seem to get me back on the road faster than expected.
This is my second vehicle I take to Pfeifferle for service. My sons also use them now. Reliable service and friendly personnel.

AS
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Angela S.
Hamilton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Routine oil change
I came in today for a routine oil change. No matter who is working they are always professional and knowledgeable. I have been coming for years and I will continue to. I couldn’t recommend them enough.

KM
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Keith/Narda M.
Fairfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
0
Brakes
My Camry stops incredibly smooth now - the shaking from warped brake rotors is gone! Thank you

AH
Andrew H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Tire change
Good people
Better service!!!

KT
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KAREN T.
Hamilton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Staff is always friendly and helpful
Staff is always friendly and helpful!

GH
GARY H.
Fairfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Great service
Got my truck in immediately for electrical problem diagnosis. Assessed that year old battery was defective, obtained replacement battery from vendor and had truck ready next day. Very happy with service
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.