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SureCritic / Réparation automobile / Pfefferle Tire & Automotive Service Inc.
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Pfefferle Tire & Automotive Service Inc.

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 549 Avis)
90
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
Avis original
Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5
6
Total des ReScores™
3,0
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

À propos

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. Our auto service centers provide everything from a quick lube and oil change to tire services to all auto repair and preventive Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. Our auto service centers provide everything from a quick lube and oil change to tire services to all auto repair and preventive maintenance services. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vente et réparation de pneus
Contact
(513) 894-0025
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
990 Main St Hamilton, OH 45013
Obtenir des directions
Pfefferle Tire & Automotive Service Inc.'s Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 549 Avis)
Écrire un avis
Avis récents
AM
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April M.
Hamilton, OH
Buick Encore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Professional Courtesy
Professional courtesy as always. Dropped my car off the night before and it was ready by noon the next day.
ML
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Michelle L.
Hamilton, OH
Chevrolet Traverse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Professional and honest
Chris and his team are always professional and honest. We feel comfortable having our repairs done there because we know they will give us all the information to make an informed decision.
Client vérifié
Hamilton, OH
Honda Accord Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Pfefferle always coming through for me!
I have taken numerous vehicles into Pfefferle for work and have never been disappointed by their work! Friendly, knowledgeable staff, great place to take your automobile for auto repair!
JL
Jeff L.
Hamilton, OH
Chevrolet Express Cargo Van
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Oil and battery change
Repairs done promptly
UB
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Utah B.
Hamilton, OH
Honda Civic Coupe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/16/2025
client vérifiéVérifié Client
0
Lack of transparency on repair cost.
Sure! Here's a professional, firm, and honest review you can use or modify. Let me know if you want it to be more emotional, detailed, or polite.


---

Review:

I took my vehicle in for repairs expecting fair service, but unfortunately, I feel I was significantly overcharged. After comparing prices with other reputable shops and researching the cost of parts and labor, it’s clear that the total I was charged was far above the standard.

Not only were the prices inflated, but there was also little transparency in the breakdown of charges. I was not contacted for approval on additional work or cost increases, which is something any honest repair shop should do.

I regret trusting this business and will not be returning. I strongly advise others to get a second opinion before agreeing to any repairs here. There are plenty of other shops that provide quality service without taking advantage of their customers.


---

Would you like to include the shop’s name, specific charges, or the kind of repair that was done (e.g., brakes, transmission, etc.)? That can help make your review even more impactful and helpful to others.
Chris P., Owner de Pfefferle Tire & Automotive Service Inc. a répondu le 07/17/2025 05:05 AM

You were quoted and approved $1,314.15.  You demanded to only pay $1,000.00 after you approved over $1,300.  There was no additional work needed after you approved the job.  

AG
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Allison G.
Hamilton, OH
Pontiac Vibe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
I love coming here!
These guys are always awesome. Very polite and get the job done fast. Thanks so much!! I’ll always keep coming here.
RS
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Randy S.
Eaton, OH
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2025
client vérifiéVérifié Client
10
Quick in and quick out
Quick in and quick out! Great service!
BS
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Bill S.
Oxford, OH
Ford Transit Wagon
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/11/2025
client vérifiéVérifié Client
7
Great communication and timely service
Service team got me in quickly and did a great job communicating with me through the whole process.
NL
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Nick L.
Hamilton, OH
Ford Super Duty F-250 SRW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Great!!
They are great!!
KM
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Kathy M.
Hamilton, OH
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2025
client vérifiéVérifié Client
10
Excellent service
As always another great visit and excellent service. Thank you
TR
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Terri R.
Hamilton, OH
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
10
Scheduled Maintenance Service
It's nice to have an auto service shop I can trust.
TS
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Tom/Roseanne S.
Hamilton, OH
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
10
Done professional and fast.
Always fast and professional
WC
Wayne C.
Hamilton, OH
Chevrolet Traverse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Premium service
Premium service as always. Highly recommend.
HB
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Hunter B.
Hamilton, OH
Chevrolet Cab & Chassis
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/03/2025
client vérifiéVérifié Client
0
Not professional and terrible customer service
Had me bring my truck back twice for an alignment they called me and told me that the nuts were stuck and couldn’t get them off even though they were brand new. And they changed their price about 4 times and they never touched a single thing to align my truck
Client vérifié
Hamilton, OH
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
Oil exchange
Great service, fast and reliable
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