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Brooks Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 145 Avis)
97
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
91%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

À propos

At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE, At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE, is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.

Domestic & Foreign Makes and Models • Full Service Auto Shop • Accepts Extended Warranties • Towing Available • ASE Certified Technicians • ASA Certified • Tech-Net Certified Call or stop by BROOKS AUTOMOTIVE for all your auto repair needs. ...more

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(503) 390-4229
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
4985 Brooklake Road NE Brooks, OR 97305
Obtenir des directions
Brooks Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 145 Avis)
Écrire un avis
Avis récents
MH
MARSHA H.
Salem, OR
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Always excellent
We have been going to Brooks Automotive for several months if not years now. I trust these guys completely. They are always honest and very fair in their price. If you’re looking for some good mechanics, you should check them out. PS they love getting treats, such as cookies or cupcakes.
Robert P. de Brooks Automotive a répondu le 06/19/2025 01:29 PM

MARSHA - WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS AND FOR BEING THE GUYS BEST SOURCE OF GOODIES. WE LOOK FORWARD TO SEEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
RL
gravatar
RONALD L.
Mount Angel, OR
Honda Ridgeline
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/06/2025
client vérifiéVérifié Client
1
Cost
Cost was way to high
Robert P. de Brooks Automotive a répondu le 06/19/2025 01:31 PM

RON- SORRY IF YOU FEEL THE COST WAS TO MUCH, WITH RISING COST OF OIL AND PARTS WE TRY TO KEEP OUR PRICES AS LOW AS POSSIBLE.

Jeremy Coolbaugh
Service Advisor
503-390-4229
RW
gravatar
RICK W.
Salem, OR
Chevrolet TrailBlazer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
8
Leaking fuel line on alternator.
I really appreciated John, and Jeremy's help in fixing the high pressure side fuel line in our rig!
Thanks Rob, and crew!
Robert P. de Brooks Automotive a répondu le 06/19/2025 01:32 PM

RICK- GLAD WE COULD GET THAT FUEL SITUATION SQUARED AWAY FOR YOU. ANY OTHER TROUBLES YOU KNOW WHERE TO FIND US

Jeremy Coolbaugh
Service Advisor
503-390-4229
DP
DALE P.
Rainier, WA
Chevrolet Silverado 2500HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Customer service at its finest
These guys are great. Doing business down in Brooks while my truck broke down. They could’ve charged me triple and taken advantage of me, but they squeezed me in repair completed and charge me their normal rate.
I would highly recommend these guys
Robert P. de Brooks Automotive a répondu le 06/19/2025 01:27 PM

DALE- GLAD WE COULD HELP YOU OUT ON SHORT NOTICE. IF YOU FIND YOURSELF IN NEED OF OUR SERVICES PLEASE FEEL FREE TO GIVE US A CALL.

Jeremy Coolbaugh
Service Advisor
503-390-4229
RH
RAINA H.
Aumsville, OR
Subaru Impreza Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
8
No BS!
The guys at brooks automotive were very quick to find time to diagnose my car! Drop off was quick and easy due to the no BS way of work there and I really appreciated that. I had an answer to my problem within 1:45 of dropping it off. They were blunt and honest and understanding. Thank you so much!
Robert P. de Brooks Automotive a répondu le 05/23/2025 07:51 AM

RAINA- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
MG
MACK G.
Keizer, OR
Ford Explorer Sport Trac
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
.
These guys are great! Honest, fair prices, timely, and easy to deal with. I would highly recommend them for any automotive needs/work.
Robert P. de Brooks Automotive a répondu le 05/15/2025 08:24 AM

MACK- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
JG
gravatar
JOSH G.
Salem, OR
Jeep Wrangler
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/08/2025
client vérifiéVérifié Client
8
Quick
Good people
Robert P. de Brooks Automotive a répondu le 05/09/2025 07:54 AM

JOSH- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
MP
MARK P.
Salem, OR
Chevrolet Silverado SS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Great service
Straight forward
Robert P. de Brooks Automotive a répondu le 05/09/2025 07:53 AM

MARK- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
LL
gravatar
LARRY L.
Portland, OR
Ram 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Would send my parents and children there.
Been using them for 15 years. Always efficient and trustworthy.
Robert P. de Brooks Automotive a répondu le 04/21/2025 11:01 AM

LARRY- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
SA
gravatar
STACEY & SCOTT A.
Salem, OR
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
BEST REPAIRS
These guys are really the best! Always trustworthy, honest, and no fluffy fru fru stuff, just how I like it!
Robert P. de Brooks Automotive a répondu le 04/09/2025 09:50 AM

STACY- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
CP
CECILIA P.
Woodburn, OR
Honda Accord Coupe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Quality work
Great customer service! Quality work!!! Clean front office space! Highly recommend!!!
Robert P. de Brooks Automotive a répondu le 04/09/2025 08:21 AM

CECILIA- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
RK
gravatar
RICK K.
Keizer, OR
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Great!
Job well done!
Robert P. de Brooks Automotive a répondu le 04/07/2025 07:39 AM

RICK- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
JW
JILL W.
Keizer, OR
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
client vérifiéVérifié Client
9
Diagnostic Exam
I have an older car and felt I was at a crossroad. Newer car or maintain my present vehicle?
A good first step was having a diagnostic look at the car to see if there were any major problems on the horizon. Car was judged to be in fairly good shape and the needed adjustments were made the same day.
I appreciated Jeremy’s straightforwardness and his advice
Robert P. de Brooks Automotive a répondu le 03/31/2025 08:05 AM

JILL- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Client vérifié
Keizer, OR
Ford Fusion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
10
Quick & Reliable Service
Very friendly and knowledgeable staff, and speedy service that is done right!
Robert P. de Brooks Automotive a répondu le 03/17/2025 08:42 AM

WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
RC
RICKY C.
Salem, OR
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Bumper to bumper work
Checked new truck bumper to bumper. Found many things that needed fixed. Great pricing and fast turnaround. Will be coming to this shop from here on out.
Robert P. de Brooks Automotive a répondu le 03/12/2025 07:38 AM

RICKY- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO WORKING WITH YOU AGAIN.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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