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Perry Automotive

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(942 Avis)
-33
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
2
Total des ReScores
5,0
Moyenne de ReScore
-33
Score NPS ®

Détails de l'entreprise

À propos

We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA
We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA AutoCare Centers and AAA-Approved Repair Facilities. We want our customers to feel appreciated and experience a positive visit every time. We won’t sell you something you don’t need.

That’s the Perry Way
...more

Catégories
Réparation automobile, Vidange, Atelier de réparation
Contact
(574) 252-7272

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Aucun Fuseau Horaire Fourni
13701 McKinley Hwy Mishawaka, IN 46545
Perry Automotive's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(942 Avis)

JB
gravatar
J B.
Mishawaka, IN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/12/2024
0
Awful Service
Awful experience. Called for more clarification on the quote (given to me 6/5). Wasn’t on the phone for more than 4 minutes and Service advisor Colin Gifford said “I can’t sit here and talk for 30 min”, and hung up on me. Will never bring in any vehicle and cannot recommend this shop at all.

LW
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Lori W.
Mishawaka, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2022
10
Went the extra mile
Recently I took my car in to be checked something was off.I needed several things done, but because finances are always a concern when on a fixed income.Colin fixed the most important first and explained how we can plan for future repairs, He watched over me and Bonnie at every step! Special thanks to Colin
And the guys and gal,
Also noticed that the car had been cleaned, Thanks for

Going
The extra mile

SA
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Stephanie A.
Niles, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/28/2022
0
Owner says airbags aren’t really needed
My windshield wipers randomly stopped working I was told it was a motor that would cost about 2000.00 to replace. Upon receiving a call that my Jeep was ready for pick I was told the airbag light was on. I told them it wasn’t when I dropped it, I was at first called a liar and told it was and then the owner agreed it wasn’t but he didn’t have time to fix it. So my airbags were disabled he then tells me airbags are needed they are a redundant safety feature and I can drive without them. Well sir as a 15 year medical provider I can assure you airbags save lives. He disagreed. He then told me he’s had the worst week in business and there’s so many things he’s like to call me. I told him I wouldn’t be paying for the job until her fixed what he clearly damaged. He proceeded to be incredibly rude and told me that wouldn’t work for him and he’d just hold my car. I said no that doesn’t work for me. Well the story ends with him telling me it was a bad week for him to quit drinking and that I would need to take my car to his Elkhart job bc the better mechanic works there. Keep in mind the owner is the one that worked on my car. The Elkhart shop fixed my car within 15 min saying he knocked a wire loose. I then paid my bill as I said I would once he fixed the error he caused. Has the owner bothered to reach out with any form of apology for his terrible behavior, telling me I dan drive without my air bags or the inconvenience it caused me to have to take my car to another shop. No! Please be ware of this shop, he made a mistake and failed to acknowledge it and once again to him it’s fine to drive without airbags, airbags in which he disabled while we was supposed to be fixing my Jeep

SM
Shirley M.
Indiana
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/26/2020
client vérifiéVérifié Client
Catégorie : Service
Shirley said given the circumstances no one at this place was wearing face masks, regulating social distancing and she would have liked an easy pay and pick up.
Recommandé

MP
Marvin P.
Elkhart, IN
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/21/2020
client vérifiéVérifié Client
Catégorie : Service
Marvin said this business was pretty good.
Recommandé

MH
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MARGARET H.
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2020
client vérifiéVérifié Client
I feel this is a reliable company.
I think you are honest and fair.
Recommandé

LS
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LAURENCE S.
Granger, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2020
client vérifiéVérifié Client
flat tire
Took our new car into Perry's to repair a tire that had a screw in it. Just a little thing and it was a car Perry had never seen. The tire was fixed promptly and a call was made that the back wiper blade looked damaged. We knew that was the case and had forgotten to tell them to fix that too. Their careful observation saved us another trip to get the wiper fixed. Careful and competent service from this place.
Recommandé

EK
Eric K.
Indiana
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/02/2020
client vérifiéVérifié Client
Catégorie : Service
Eric said this business takes care of his vehicle and the employees are good people.
Recommandé

JR
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JAMES R.
Mishawaka, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2020
client vérifiéVérifié Client
Repairs completed on vehicle as estimated and on schedule
APRIL,2020.
Thanks to John, Mark, Ryan and rest of Perry Auto staff for providing honest, friendly, knowledgeable advise and technical expertise to schedule and follow thru to make the necessary front -end repairs to my vehicle as estimated and on- time. Your shuttle service also made a difference .
Great job Perry Auto.
JAMES R - Mishawaka
Recommandé

MK
gravatar
MATT K.
Granger, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2020
client vérifiéVérifié Client
Friendly Service
I’ve always had a good experience at Perry Automotive. They staff are very friendly. I’ve never had an issue with them trying to push additional repairs on me. They will inform me of recommended maintenance and then let me make the decision. I highly recommend Perry Automotive.
Recommandé

Client vérifié
South Bend, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2020
client vérifiéVérifié Client
Kia Service
Great Customer Service and sound vehicle advise. No pressure sales.
Recommandé

JA
Jeremiah A.
Osceola, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2020
client vérifiéVérifié Client
Catégorie : Service
Jeremiah said the people are kind and these people are enthusiastic and upbeat. He especially likes the clear explanation, precise, knowledgeable professionalism and the work is quick.
Recommandé

AG
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ADAM G.
Mishawaka, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
client vérifiéVérifié Client
They stuck to it to get the issue fixed.
Perry Auto, corrected the issue and then it came right back. They got me right back in and corrected the issue. The new mass airflow had a factory defect.

Great people there.
Recommandé

JH
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JOSIAH H.
Bremen, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
client vérifiéVérifié Client
Excellent Business
Once again, Perry Automotive has provided great service. I have never had any complaints about their work performance or timeliness when working on my vehicles. They have fair and reasonable prices. The employees are very helpful with answering any questions.
Recommandé

JB
Janis B.
Mishawaka, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2020
client vérifiéVérifié Client
Catégorie : Service
Janis said the staff did a great job.
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