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Pecheles Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(14 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
4,0
Moyenne de ReScore

Détails de l'entreprise

À propos

Pecheles Automotive has experienced sales staff who are eager to share their enthusiasm and knowledge with you. We are also committed to excellence and providing you with the very best customer service. Pecheles Automotive has experienced sales staff who are eager to share their enthusiasm and knowledge with you. We are also committed to excellence and providing you with the very best customer service.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(252) 756-1135
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
203 Greenville Blvd SE Greenville, NC 27858

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

Pecheles Automotive has experienced sales staff who are eager to share their enthusiasm and knowledge with you. We are also committed to excellence and providing you with the very best customer service. Pecheles Automotive has experienced sales staff who are eager to share their enthusiasm and knowledge with you. We are also committed to excellence and providing you with the very best customer service.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(252) 756-1135
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
203 Greenville Blvd SE Greenville, NC 27858

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

Pecheles Automotive has experienced sales staff who are eager to share their enthusiasm and knowledge with you. We are also committed to excellence and providing you with the very best customer service. Pecheles Automotive has experienced sales staff who are eager to share their enthusiasm and knowledge with you. We are also committed to excellence and providing you with the very best customer service.

Catégories
Concessionnaire de voitures neuves, Concessionnaire de voitures d'occasion, Entretien de la voiture
Contact
(252) 756-1135
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
203 Greenville Blvd SE Greenville, NC 27858
Tous les départements' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(14 Avis)

CR
gravatar
CAROLYN R.
Edenton, NC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/14/2018
client vérifiéVérifié Client
Catégorie : Sales
Pleased with purchase
Very pleased with purchase of vehicle. Good price and sales people very helpful and friendly.
My only complaint is that I had a pre-approved loan, and I am now getting letters from various lending agencies that were contacted regarding the loan. Don't really understand this, and it has an impact on my credit score. If my pre-approved loan was not enough, I was able to pay the difference, but was never consulted about this.
Otherwise very happy with vehicle and service.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/14/2018 01:20 PM

Carolyn, thank you for the recommendation and review. your feedback is very important to us.  We will look into your question about the lending agencies and reach out to you directly to discuss.  Our goal is to learn from your feedback which helps us to improve for all of our valued clients.  Thank you again, and we look forward to talking with you! 


CC
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CHRISTY C.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2018
client vérifiéVérifié Client
Catégorie : Service
Great place to work with!
Great place to work with!
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/06/2018 08:54 AM

Christy Cichon, thanks for your praise and kind comments about our team.  We appreciate your business and hope you have a great day!


RF
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ROBERT F.
Tarboro, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2018
client vérifiéVérifié Client
Catégorie : Sales
Audi Purchase
Great people and excellent customer service!!
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/06/2018 08:52 AM

Robert Farmer, thank you for the excellent review!  We look forward to seeing you again soon.  Have a fantastic day!


MC
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MARY C.
Swansboro, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2018
client vérifiéVérifié Client
Catégorie : Service
Positive attitude of working service advisors
My experiences with Pecheles Automotive have always been a positive experience. The people at the maintenance check-in are informed and pleasant when explaining what will be checked and probable costs. No talking down or making you feel ignorant. This year I was greeted by Kimberely Westbrook. She explained length of time and costs and then gave me a loaner car I had requested. When I returned later in the afternoon she was there again to explain needed extra work and concerns about my car. Questions were answered and concerns addressed. She was a pleasure to work with.

There was another gentleman on the desk next to her that also made himself available for questions when Kimberely was out of the building looking for my loaner. I didn't get his name, but he was very pleasant and open to questions of mine.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/05/2018 12:36 PM

Mary Clement, your satisfaction means a lot to us, and we truly appreciate you choosing Pecheles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.  Thanks for the awesome review!


KK
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KENNY K.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2018
client vérifiéVérifié Client
Catégorie : Service
pecheles auto
excellent service , thanks a bunch Kimberly . very professional.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/05/2018 12:35 PM

Kenny Kendall, At Joe Pecheles Audi, we value our customers and we look forward to seeing you on your next visit. Thanks for the kind comments about our Team.  Have a great day!


LG
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LISA G.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2018
client vérifiéVérifié Client
Catégorie : Service
Review
Time, attitude, efficient
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/05/2018 12:33 PM

All great attributes, thank you for the great review!  Have a fantastic day, Lisa.


TD
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THEODORE D.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2018
client vérifiéVérifié Client
Catégorie : Service
Excellent
Great service advisor worked to keep costs down.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/05/2018 12:32 PM

Theodore Delbridge, thank you for taking the time to notice those efforts and for leaving such an awesome review!  We appreciate your business.  Have a great day!


TO
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TRACY O.
Middlesex, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2018
client vérifiéVérifié Client
Catégorie : Sales
Outstanding service!
I received excellent service from this dealership! Highly recommend!
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 02/05/2018 12:31 PM

Tracy Overby, thank you for the recommendation, and have an amazing day!  We appreciate you!


JN
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JAMES N.
Trent Woods, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2018
client vérifiéVérifié Client
Catégorie : Sales
Great service
Really nice personal attention without pressure.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/31/2018 06:57 AM

We love your kind comments.  Thanks for your business, James!


WP
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WILLIE P.
New Bern, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2018
client vérifiéVérifié Client
Catégorie : Service
The people
Everyone at Pecheles treated me great and had my vehicle repaired in a timely fashion couldn’t ask for much more would highly recommend!!!!!!!!!
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/31/2018 06:56 AM

Thanks, Willie Perry!  We appreciate your business!


MS
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MARY S.
Whitakers, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2018
client vérifiéVérifié Client
Catégorie : Sales
Customer satisfaction
Customer satisfaction
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/29/2018 08:26 AM

Thank you for the excellent review, Mary.  We appreciate your business!


LC
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LINWOOD C.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2018
client vérifiéVérifié Client
Catégorie : Sales
The service department is totally outstanding.
The service department and both the representatives and the technicians are outstanding. The sales department is ok also. I thought the finance department representative was being deceitful bordering on deceptive when I asked him if I could cancel the so-called worry free repaint contract. He said yes but didn’t tell me that while I could cancel at any time, I would still have to pay for it. I think he was being deceitful.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/29/2018 08:31 AM

Linwood, thank you for the positive remarks about our service department and for the five star rating.  Please allow us to look into the concern you have with the policy cancellation. You are important to us and we appreciate your business.  Thank you for your honest feedback and we will reach out to you directly to see how we can resolve this.  Have a great day!


LH
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LOLA H.
Red Oak, NC
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/27/2018
client vérifiéVérifié Client
Catégorie : Sales
Service
The staff was very helpful. I was dispointed when I found out how much I had to pay to buy out my car lease? I know the dealer has to make money of a sale? When it ends up I am paying just about double, for my 2014 Beetle.This really hurts when I have 5 more years to pay on this lease car? I would tell people not to ever lease a car, if you want to buy it?? I could have paid VW Credit much less to buy out my lease? I will conchie to let Pecheles service my car, they have done me right so far for 19 years. My dealing with them for 19 years never helped at all for a good deal of buying my 2014? I was so scked when the total came up I had to pay for in 5 years?

Very upset about the total I have to pay?
Lola Harper
Non recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/29/2018 08:18 AM

Lola, thanks for taking the time to leave us your honest feedback. We are happy to hear you have received top-notch customer service from us over the years but disappointed that you are not happy with the terms of your lease buy out.  We will reach out directly to you to see how we can help. Thank you for your loyalty.


JF
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JAMES F.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2018
client vérifiéVérifié Client
Catégorie : Service
VW
Fast
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/29/2018 08:13 AM

James, we know your time is valuable.  Thanks for the excellent review. Have a fabulous day!


MR
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MARY JANE R.
Greenville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2018
client vérifiéVérifié Client
Catégorie : Service
Some new service dept. faces, but all still friendly, willing to assist.
Required, recall, and requested services, were promptly completed and a clean car returned to me. Dennis, on shuttle, was prompt and very pleasant to share a ride with.
Recommandé
Laura L P., Customer Relations Director de Pecheles Automotive a répondu le 01/29/2018 08:13 AM

It's easy to be friendly, Mary Jane, when we have great customers.  Thank you for being one!  And thank you for the great review. Have an awesome day!

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