Looking for expert collision repair in Garden City, NY without the runaround? Paul’s Auto Collision is the shop drivers trust for fast, precise, and stress-free repairs. Built from the ground up with advanced equipment and a highly experienced team, our facility is designed to deliver dealership-level quality without the dealership Looking for expert collision repair in Garden City, NY without the runaround? Paul’s Auto Collision is the shop drivers trust for fast, precise, and stress-free repairs. Built from the ground up with advanced equipment and a highly experienced team, our facility is designed to deliver dealership-level quality without the dealership headaches. Whether you’ve been in a minor fender bender or a major accident, we’ve got the tools and expertise to get your vehicle looking and driving like new again. ...more
After discovering a large gash on my car from a parking lot while attending a graduation, I initially went to a shop recommended by my insurance company. That first place completely messed up my appointment and was entirely disorganized. Frustrated, I checked the insurance network again, found Paul’s Auto collision , and I am so glad I did! From start to finish, the experience was absolutely seamless.
When I called, I was thrilled to speak to a real, live professional instead of the usual automated app bots. Victor answered the phone, and he was incredibly professional, personable, and took the time to clearly explain the entire repair process. Because I didn’t have rental car coverage on my insurance, Victor went above and beyond to make sure my car was fixed and returned to me ASAP. Every time I followed up, he was pleasant, attentive, and completely on top of everything.
Here is what really stood out about Paul's Auto Body:
Rare Customer Service: Victor’s stellar, personalized care is the exact reason I chose to give them my business. He is incredibly easy to work with!
Spotless Facility: I was highly impressed by how remarkably clean and organized the shop is.
Real-Time Updates: They provide actual real-time feedback on the status of your repair, so you are never left guessing.
True customer service like this is incredibly rare these days. I cannot recommend Paul’s Auto Body enough—definitely ask for Victor!
Bjorn is also great and personable and professional. Very impressed with the service and got my car back as promised!