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Pasadena Auto Care

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(54 Avis)
98
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Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(713) 472-3838

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
601 Curtis Ave Pasadena, TX 77502
Pasadena Auto Care's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(54 Avis)

VJ
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Vera & Mike J.
Missouri City, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
10
Excellent & Honest
Ben and his crew are absolutely Awesome! He can highly recommended to me to check out a Used car before we purchase it! 10 minutes in, he found several things that would need to be repaired or replaced! He was Honest and told us to walk away! We truly appreciated his time & his expertise & Honesty,! Thank you Ben!!
Benjamin L. de Pasadena Auto Care a répondu le 02/13/2025 09:30 AM

We're glad to hear you had such a positive experience with Ben and the team! It sounds like he has a knack for spotting trouble before it rides off into the sunset. Honesty is our best policy, and we're happy that you felt well-guided in your car search. Best of luck with your future automotive adventures, and remember, we're always here if you need another set of expert eyes!


JV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Finally an honest mechanic shop!
In summary, I found Ben off of google maps ( 10 minutes from home) and decided to stop by based off off the awesome reviews he already had. Let me tell you, one of the best decisions ive made in my life. Ben is that needle in a haystack of leeches in this line of duty. Honesty, transparency, and patience are just a few of the characterstics youll find here at P.A.C. i dont typically recommend nobody anything but ben is one of my very few exceptions. Any mechanic work needed ? Ben is your guy!
Benjamin L. de Pasadena Auto Care a répondu le 02/12/2025 09:30 AM

It's fantastic to hear that your search led you to Ben at Pasadena Auto Care! We always aim to be the shining needle in the proverbial haystack—though we promise not to stick you. Honesty and transparency are the cornerstones of what we do, and it’s gratifying to know those values resonate with you. We're delighted to have earned your trust, and we appreciate you spreading the word. You've made a wise choice in Ben; he's like the Swiss Army knife of mechanics! Looking forward to keeping your vehicle in top shape!


AL
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andrew L.
Pasadena, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
10
Great work Very honest and always willing to help out in hard times.
I've brought my vehicle in to the shop and since day one Ben and everyone at the shop has been very much helpful an gracious. I'm honestly thankful that i found this place now i wouldn't take my car anywhere else. Very knowledgeable an super cool people over there. Thank you Ben for always helping me out in times of need God Bless.
Benjamin L. de Pasadena Auto Care a répondu le 02/06/2025 09:30 AM

It's fantastic to hear that your experience with our team has been nothing short of awesome! We always aim to provide a mix of knowledge and good vibes, and it sounds like we've hit the mark for you. Knowing that you've found a spot you can trust with your vehicle truly brings a smile to our faces. If there's ever anything else we can help you with, just let us know—our super cool team is always here, ready for action!


LD
LORENZO D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2025
client vérifiéVérifié Client
10
Great Work and Trustworthy
Pasadena Auto Care is my go to on all my cars, Ben and his team do a great job and the turnaround time is also great.

Affordable and great customer service for sure and recommend them to all my family and friends.
Benjamin L. de Pasadena Auto Care a répondu le 01/14/2025 09:30 AM

We're delighted to hear that Pasadena Auto Care has become your go-to spot for all your automotive needs. Ben and the team strive to keep things running smoothly and swiftly—like a well-oiled machine, but with less grease and more charm! Your recommendation to family and friends means the world to us. If we can help with anything else, just give us a shout!


EG
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EDWARDO G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2024
client vérifiéVérifié Client
9
Fast, communicative, and honest
Brought my vehicle in for some lights that came on randomly and Ben was quick to attend to it. Told me how much the service would cost in a few hours. Granted it was a bit pricy because of the part itself, he was honest enough to let me know the issue wouldn't affect my driving experience in case I wasn't able to thru with it. He was able to find some other minor issues that was taken care of the next morning. I will say they might be busy but they will communicate with how long repairs will take and for how much so you're never left wondering what's going on. Great experience overall.
Benjamin L. de Pasadena Auto Care a répondu le 12/28/2024 09:30 AM

We appreciate your detailed feedback! It's great to hear that Ben was on the case faster than a speeding ticket and kept you informed about both the repairs and costs. No one likes being left in the dark—unless, of course, we're discussing a blackout! We're glad we could address those minor issues too, and it's nice to know you're feeling good about the whole experience. Remember, we're here to keep your ride smooth and safe!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2024
client vérifiéVérifié Client
10
Good
Professional-service excellent-friendly owner-knows what he is doing that counts ?. Thanks I appreciate you and your staff
Benjamin L. de Pasadena Auto Care a répondu le 10/17/2024 09:30 AM

We truly appreciate your feedback! It's great to know that our professionalism and expertise shine through. Our team works hard to create a positive experience, and it seems we hit the mark this time. If only we could add a "nice guy" sticker to our service—that would be the frosting on the cake. Wishing you smooth travels ahead!


BV
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/07/2024
client vérifiéVérifié Client
10
Best in the business
I’ve taken my car to other places but Pasadena Auto care has done me right everytime I have taken them my vehicles. I have several vehicles and each one I have taken here has had the best service and even saved me some money on a fee repairs. If you want reliable and honest service this is the best place to come. Ben sr has worked on my cars and they run perfectly. Ben Jt has gotten me the best prices and is very honest. Love these guys man, they treat you like family. Done waste your time with shady mechanics, come here to Pasadena auto care for the best service it will be done right the first time. I highly recommend them.
Benjamin L. de Pasadena Auto Care a répondu le 10/08/2024 09:30 AM

It's fantastic to hear that Pasadena Auto Care has consistently kept your vehicles running smoothly and kept a few pennies in your pocket along the way! It's always a win-win when you find a place where the service is as dependable as your trusty old ride. We appreciate your shout-out to our team – Ben Sr. and Ben Jr. are basically like the dynamic duo of car care. You're right; we aim to treat every customer like family. Your recommendation means a lot to us. Here’s to more smooth journeys ahead!


JG
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Jackie G.
Houston, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2024
9
Have yet to be disappointed.
I have been taking my vehicles( two different mustangs and an Escalade) to PAC for YEARS. They are knowledgeable and do great work!! They show you what is wrong and explain the process of fixing the issue and they always finish the job when they say they will. Above all and most importantly, at least to me, they dont scam you.

I have recommended PAC to family and friends with Fords, Chevorletes and BMWs, and they also feel the same as I do.

Don’t hesitate to get your car fixed here at PAC.
Benjamin L. de Pasadena Auto Care a répondu le 10/01/2024 09:30 AM

It’s fantastic to hear that you’ve had such a consistently positive experience with us over the years! We're delighted that your Mustangs and Escalade have been in good hands. Our mechanics love showing off their knowledge and ensuring everyone is informed throughout the process—after all, there’s no need for mystery when it comes to car repairs. We appreciate your support in spreading the word to family and friends with various makes and models. It sounds like we have a little car community going on here! We’ll keep our commitment to quality work and transparency, no scams here, just good ol’ reliable service. Keep those engines roaring!


JL
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JACOB L.
Caruthersville, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2024
10
Good quality work & Reasonable price
They will take there time to assist the situation with your car and fix the actual problem.
Benjamin L. de Pasadena Auto Care a répondu le 10/01/2024 09:30 AM

It's great to know that our team took the time to get to the root of your car troubles. We believe a good diagnosis is like finding the right prescription for your vehicle's ailments—no one wants a band-aid solution! Your satisfaction is what drives us, and we're always here to help unravel those automotive mysteries.


EV
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ERIKA V.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/25/2024
client vérifiéVérifié Client
10
Full ac replacement
Finished the job in one day on replacing our ac, also changed our serpentine belt which was on the brink on death,very nice and great communication,foglights started working when we got the car back so thats a plus,did miss to put ac cap back on but it’s easy to look past it since they did such a good job within a day so ill be rating 5 stars
Benjamin L. de Pasadena Auto Care a répondu le 09/26/2024 09:30 AM

We appreciate you taking the time to share your experience! It sounds like you had quite the transformation with your AC and serpentine belt; we'll make sure our mechanics know they should consider a side gig as magicians with how they can make things work again. We'll also remind them that caps are like the cherry on top, and we wouldn't want anyone to be left cap-less! Your satisfaction with our service means a lot, and we’re glad we could help get everything back in shape in just one day. Here's to smooth driving and cool breezes!


MF
MINIRVA F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2024
client vérifiéVérifié Client
10
Good experience
Well, knowing Pasadena auto care has been my best experience. They are excellent people, accessible on my time and I have received the best prices. I would always recommend them.
Benjamin L. de Pasadena Auto Care a répondu le 09/16/2024 09:30 AM

We're glad to hear that your experience with us has been top-notch! It sounds like we managed to hit the trifecta: great service, accessibility, and prices that don't make your wallet weep. Your recommendation is the highest compliment we could ask for. We’re always here, ready to keep your vehicle running smoothly!


JF
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JAIME F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2024
client vérifiéVérifié Client
10
Excellent Service and Professionalism
I had a fantastic experience with this shop. The team was professional, friendly, and went above and beyond to meet my needs. The quality of their work exceeded my expectations, and they delivered everything on time. I truly appreciate their attention to detail and customer-first approach. I highly recommend this business to anyone looking for exceptional service and a hassle-free experience!
Benjamin L. de Pasadena Auto Care a répondu le 09/11/2024 09:30 AM

It's great to hear that you had a fantastic experience with us! Our team is dedicated to delivering top-notch service, and it's wonderful to know that our efforts made a positive impact. We're all about that attention to detail and customer-first approach—it’s what keeps us rolling. Thanks for the high recommendation! Your support means a lot, and we're always here to help whenever you need us.


BB
BILANCA B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2024
client vérifiéVérifié Client
9
Rental car
Love the cool a/c and good on gas, have good brakes, and it's save gas
Benjamin L. de Pasadena Auto Care a répondu le 09/11/2024 09:30 AM

We're glad to hear you're enjoying the cool A/C and the fuel-efficient ride! It sounds like you're driving a true gas-saving champion with brakes that could qualify for a superhero cape. Keeping you comfortable and safe is what we aim for. If you have any questions or need assistance down the road, just let us know!


RAYMOND
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/02/2024
client vérifiéVérifié Client
10
Honesty and great customer service
Ben was a true professional and honest. He cares about taking care of his customers. I know first hand it’s hard to get honest work done…well not anymore. And yes there are a ton of cars in the front but that really means he’s busy and has plenty of work! Also, it’s pretty cool to see a father and son duo running the show. Family business. Ben’s dad made sure to ask me what work I already had done and made sure to test the alignment before he handed over the keys. Go and support small business and be reassured that you will get honest, quality work. Thank you Ben and the rest of the team.

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2024
client vérifiéVérifié Client
10
Excellent Customer Service & Repairs!!
1. They made sure my car was fixed CORRECTLY & at a fair cost! ✔️
2. They also detailed my car for me which i highly appreciated!!✔️
3. Most importantly, they make customer satisfaction their top priority!!✔️

10/10 would recommend!! :)
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