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Paolo's Auto Service

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(89 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(760) 744-9020

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
371 South Rancho Sante Fe Road Suite 104 San Marcos, CA 92078
Paolo's Auto Service's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(89 Avis)

EC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2024
client vérifiéVérifié Client
10
Punctured tire ?
Friendly, efficient, professional, fast!

JG
Joan G.
Carlsbad, CA
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2024
client vérifiéVérifié Client
10
Excellent service and communication
I was given an estimate in advance, and the communication was very good. I was offered a ride back, which was very convenient. Excellent service I would highly recommend.

LC
Laura C.
Carlsbad, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/08/2024
client vérifiéVérifié Client
10
Best in town
Great people, great job! It’s always a pleasure to work with them! They are honest and respectful to anyone!

RA
Roy A.
Carlsbad, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2024
client vérifiéVérifié Client
10
Brakes fixed and smog test passed!
Had a brake issue with my Prius and needed a smog test: in one day and but the next! Took care of servicing as well - Everything is working and I picked up my new registration on the way home ! Good to go!! Paulo & Team have been taking care of my cars - Prius, Audi, Subarus - for twenty years - would not go anywhere else!!

MM
Michael M.
San Marcos, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2024
client vérifiéVérifié Client
Catégorie : Service
Michael said the business has good service at a good price and they are honest.
Recommandé

LC
Laura C.
Carlsbad, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2024
client vérifiéVérifié Client
10
Wonderful people
I was in an emergency for an oil change and car inspection. I am a nurse, doing home visits and my free time is very unpredictable so the guy at Paolo’s shop understood my situation and they organized themselves and I got my car inspected and the oil changed within one hour, so I was able to be exactly in time for my afternoon job. Hats off Paolo’s team!!!

MU
marty and vernon u.
Carlsbad, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2024
client vérifiéVérifié Client
10
Dependable
My 2007 Jag is like new because if their care
The Team de Paolo's Auto Service a répondu le 05/14/2024 09:31 AM

We're thrilled to hear that your 2007 Jag is purring like a new one! Taking care of your car is what we do best. Thanks for trusting us with your ride, and we look forward to seeing you again in the future. Drive safely!


PP
gravatar
Phil P.
San Marcos, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2024
client vérifiéVérifié Client
9
good staff and gets the job done
Have used them for years. Always satisfied. Good guys to work with.
The Team de Paolo's Auto Service a répondu le 05/13/2024 09:32 AM

Thank you for choosing Paolo's Auto Service as your trusted automotive partner for all these years, Phil. We're delighted to know that we've consistently met your expectations and provided you with satisfactory service. It's always a pleasure working with you, and we appreciate your ongoing support. Here's to many more years of reliable and friendly service!


KT
Keith T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2024
client vérifiéVérifié Client
10
Thank you for your service..
Thank you for your prompt service.
The Team de Paolo's Auto Service a répondu le 03/25/2024 09:32 AM

We're thrilled to hear that you had a great experience with our prompt service! We aim to provide efficient and reliable service to all our customers. Your 5-star rating is greatly appreciated. We look forward to serving you again in the future.


Client vérifié
San Marcos, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2024
client vérifiéVérifié Client
10
Fast and thorough!
Always able to count in this crew
The Team de Paolo's Auto Service a répondu le 01/16/2024 09:32 AM

Thank you for your kind words! We strive to provide reliable service and it's great to hear that you can always count on us. We appreciate your support and look forward to serving you again in the future.


LC
Laura C.
Carlsbad, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2024
client vérifiéVérifié Client
10
Great attitude
It was a great, unplanned visit because I was noticing a certain noise in my car. It was missing some oil and panned for more check up. It was a good timing and every one at the shop was nice, prompt and fast!! It gave me 10 extra minutes to go back to my job.
Many thanks and sincere Gratitude ? ! It was very nice to meet the new people at the Paolo’s shop! I am very happy with the service and their respectful attitude !
The Team de Paolo's Auto Service a répondu le 01/13/2024 09:33 AM

Thank you so much for taking the time to share your positive experience at Paolo's Auto Service! We're thrilled to hear that our team was able to quickly address the issue with your car and get you back on the road in no time. We appreciate your kind words and we hope to have the opportunity to serve you again in the future. Drive safe!


DC
David C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2023
client vérifiéVérifié Client
10
same day repair of an obscure car
Daughter's '08 Saturn needed a new latch for the rear hatch, no appointment, just drove in after lunch, place is busy as always but they worked the phones found the part and had it installed within 3 hours, these guys are competent and very easy to work with, will come back for sure!
The Team de Paolo's Auto Service a répondu le 12/23/2023 09:32 AM

Thank you for your kind review, David! We are glad to hear that your daughter's car was taken care of in a timely manner. We strive for top-notch service and it's great to know that it shows. We look forward to seeing you again soon and helping with any other auto service needs!


CR
gravatar
Charles R.
Vista, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2023
client vérifiéVérifié Client
10
Perfect Job Again
Once again Paolo’s takes on jobs that other shops reject and wins again! Few shops are willing to take on a repair for a 14 year old Jeep where spare parts are no longer available new. Paolo still does the job and it works perfectly.
The Team de Paolo's Auto Service a répondu le 12/17/2023 09:32 AM

Thank you Charles for your continued loyalty and support! We're glad to have been able to meet the challenge of your repair and that you're happy with the results. We appreciate your business and look forward to helping you in the future.


TP
gravatar
Timmie P.
Escondido, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2023
client vérifiéVérifié Client
10
Always the best
Our cars and one truck have always been serviced at Paolo's. We've been going to them for over 20 years. Work is always completed quickly and there are never any problems. Paolo has gone out of his way to make sure cars are well taken care of from mechanical to tires and body work. My friends who I have referred have all had similar experiences.
The Team de Paolo's Auto Service a répondu le 12/11/2023 09:32 AM

Thank you so much for your kind review, Timmie! We are so proud to have served you and your family for the last 20 years, and we are truly honored to have earned your trust. It means the world to us that you refer your friends to us and that they have had the same positive experiences you have. We are committed to providing the best service possible and will continue to do everything we can to keep you and your family safe on the roads.


RG
Rita G.
San Marcos, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/24/2023
client vérifiéVérifié Client
Catégorie : Service
Rita says they stand by their word. If they give her a bid or tell her what they think is wrong and they give a quote, they stand by that. They are very efficient and good at what they do. She will go there for any automotive needs she will ever have. She trusts them completely.
Recommandé
The Team de Paolo's Auto Service a répondu le 11/30/2023 09:33 AM

Thank you for your kind review, Rita. We are glad to hear that you have faith in us for any automotive needs you may have. We take pride in standing by our words, and we are pleased you recognize our efficiency. We appreciate your business and look forward to helping you in the future.


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