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Palmer Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(994 Avis)
85
Écrire un avis
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Détails du score

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
85
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated. Family owned and operated.

Catégories
Vente et réparation de pneus, Entretien de la voiture, Réparation automobile à domicile
Contact
(734) 475-1301
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
222 S Main St Chelsea, MI 48118
Obtenir des directions
Palmer Auto Service 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(994 Avis)
Écrire un avis
Avis récents
DS
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Denver S.
Chelsea, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2024
10
Outstanding Services
Palmer and crew provide good customer services. We took our vehicle for services due engine issue, they ran a diagnostic of the issue found there was service call for my spouse 2017 Hyundai. They inform us of the issue recommended to take a Hyundai dealership for services since it could possible covered under the warranty. They were not able to assist with our issue but kind enough to lead in the right directions. Thank you again Palmer Auto Service and Crews!
Client vérifié
Chelsea, MI
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2024
client vérifiéVérifié Client
10
Unexpected positive features that are very helpful
I have never had such a positive experience in getting my vehicles serviced.
Beyond just being personable in booking my appointment these were especially delightful for me:
1. Real time photographs of inspections performed as a mechanically iinclined person (engineer) this was reassuring to know that I really needed to haverepairs done.
2. Offering pick-up and delivery - with pleasant personnel
Bob M. de Palmer Auto Service a répondu le 06/06/2024 05:19 AM

Thank you for the outstanding review for the work completed on the Silverado. It is greatly appreciated.
Palmer Auto Service 

Client vérifié
Manchester, MI
Ford Focus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2024
client vérifiéVérifié Client
10
outstanding service
There's not any other auto repair shop that can compare to the service & personal care that is given to each client!
Bob M. de Palmer Auto Service a répondu le 05/30/2024 02:13 PM

Thank you, for the outstanding review for the work that was performed on the Focus. It is greatly appreciated 
Palmer Auto Service 

CA
Catherine A.
Chelsea, MI
GMC Yukon XL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2024
client vérifiéVérifié Client
Catégorie : Service
Catherine said they have great service.
Recommandé
Bob M. de Palmer Auto Service a répondu le 05/31/2024 05:36 AM

Thank you for the outstanding review for the work completed on the Yukon, it is greatly appreciated.
Palmer Auto Service 

DW
David W.
Chelsea, MI
Honda Odyssey
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2024
client vérifiéVérifié Client
Catégorie : Service
David said it has been more expensive with them, the work they do is fine, he appreciates they took care of it and delivered his vehicle to his home.
Recommandé
Bob M. de Palmer Auto Service a répondu le 05/24/2024 05:05 AM

Thank you for the positive feed back regarding the work completed on the Honda Odyssey, it is greatly appreciated.
Palmer Auto Service 

RM
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RORY & KATE M.
Manchester, MI
Chevrolet Equinox
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/13/2024
client vérifiéVérifié Client
3
Wheel squeak and sensor error
We have used Palmer since we moved to the area. Today we brought the car in for a squeak which the tech decided was tire noise. The car doesn't always do it but the report was it was tire noise which I can't understand and don't believe he herd the squeak which is fine. The sensor was chalked up to be a power short somewhere that couldn't be located which I understand. I just can't understand how I got charged $382. If wasn't something you could diagnose and wasn't something serious then you should have quit at an hour and called and said how much money can we spend on hunting something we probably won't find. You have always been good to work with in the past but this is a big deal for me and very disappointed
LS
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LAURI S.
Chelsea, MI
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2024
client vérifiéVérifié Client
10
Fast friendly service
They always take care service needs
Bob M. de Palmer Auto Service a répondu le 05/08/2024 09:58 AM

Thank you for taking your time and doing a survey for us. Thank you for the 5 star review for the work completed on the F-150 it is greatly appreciated.
Palmer Auto Service 

GS
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GREGORY S.
Webster, FL
Volkswagen Jetta Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2024
client vérifiéVérifié Client
10
oil leak repair plus oil and filter
all done welland on time thanks
Bob M. de Palmer Auto Service a répondu le 05/01/2024 04:36 AM

Thank you for the 5 star review for the work completed on the Jetta, it is greatly appreciated 
Palmer Auto Service 

KM
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KEVIN & MARY M.
Manchester, MI
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2024
client vérifiéVérifié Client
10
great service
always a great experience when we take our cars to Palmers
Bob M. de Palmer Auto Service a répondu le 04/26/2024 01:46 PM

Thank you for the 5 star review for the work completed on the Explorer. We greatly appreciated the review
Palmer Auto Service 

DI
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DAVID & HEATHER I.
Chelsea, MI
Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2024
client vérifiéVérifié Client
10
Vehicle service
Great service!
Bob M. de Palmer Auto Service a répondu le 04/22/2024 04:53 AM

thank you for taking your time to give us a review. Thanks for the 5 star review for the work completed on the Sienna.
Palmer Auto Service 

Client vérifié
Dexter, MI
Toyota Prius
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/18/2024
client vérifiéVérifié Client
0
Vehicle returned with more problems
Took my mom’s car in for an oil change and to have the brakes checked out. They ended up replacing the rear calipers, rotors, brake pads, servicing the brake fluid, and assessing the front brakes. There were no dash warning lights on when we brought the car in, but at some point while the vehicle was there 4 warning lights came on. 3 of the 4 warning lights were directly related to the brakes. When we picked the vehicle up I was told all but one of these lights was addressed and taken care of. My mom left in the vehicle and I found out a shortly after all 4 warning lights were still on and the maintenance required light was also still on. Palmer told me that the warning lights, including the one labeled “BRAKE”, is unrelated to their brake job they completed. The owners manual says to immediately take the vehicle in for service and do not drive the vehicle when this light is on. They sent my mom off with this light and took $1600 from her for a full brake service. They do not believe in accountability or returning a vehicle in safe driving condition.
LD
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LINDA D.
Dexter, MI
Chrysler Town & Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2024
client vérifiéVérifié Client
10
EXCELLENT
The team always works so well together. Everyone is so caring and friendly. I enjoyed waiting for my vehicle to get serviced while sitting comfortably in the waiting room. They offered to take me home but I preferred to stay. They made me feel so welcome!!
Bob M. de Palmer Auto Service a répondu le 04/17/2024 06:21 AM

Thank you for the 5 star review for the work completed on the Town and Country. We are glad that you were comfortable waiting for the vehicle. We look forward to working with you again.
Palmer Auto Service 

DH
David H.
Chelsea, MI
Mercury Sable
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2024
client vérifiéVérifié Client
Catégorie : Service
David said they are a very good business. He said his vehicle runs very well.
Recommandé
Bob M. de Palmer Auto Service a répondu le 04/15/2024 07:23 AM

Thank you for the review for the work completed on the Sable. It is greatly appreciated.
Palmer Auto Service

Client vérifié
Chelsea, MI
Ford Super Duty F-350 SRW
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2024
client vérifiéVérifié Client
10
Great auto shop!
Very professional staff! They provided videos of repairs that needed to be done and completed them all in a timely manner. The staff was courteous and personable. I will be back if there is a need,
Bob M. de Palmer Auto Service a répondu le 04/08/2024 06:23 AM

Thank you for the outstanding review for the work completed on the F-350. It is greatly appreciated. We look forward to working with you again in the future.
Palmer Auto Service 

GC
Gilbert C.
Chelsea, MI
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2024
client vérifiéVérifié Client
Catégorie : Service
Gilbert said that they were honest with diagnoses.
Recommandé
Bob M. de Palmer Auto Service a répondu le 04/05/2024 04:51 AM

Thank you for the 5 star review for the work completed on the Dodge, It is greatly appreciated.
Palmer Auto Service 

1-15 sur 994 résultats
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