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Otego Tire & Auto

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(166 Avis)
97
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

We are one of the leading auto repair shops serving customers in Otego, NY, Oneonta, NY, Norwich, NY, and surrounding areas. All automotive repair and mechanic services at Otego Tire & Auto are performed by highly qualified mechanics. We are one of the leading auto repair shops serving customers in Otego, NY, Oneonta, NY, Norwich, NY, and surrounding areas. All automotive repair and mechanic services at Otego Tire & Auto are performed by highly qualified mechanics.

Catégories
Entretien de la voiture, Pneus, Atelier de réparation
Contact
(607) 988-9898

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
339 Co Rd 48 Otego, NY 13825

Affiliations

ASE
Technet
Otego Tire & Auto's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(166 Avis)

Client vérifié
Otego, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Great
Like to hear less coarse language
GENE B. de Otego Tire & Auto a répondu le 02/19/2025 07:47 AM

We appreciate your feedback and understand that not everyone loves a dose of rough and tumble language. We’re all about making the experience enjoyable for everyone. Thanks for bringing this to our attention! We’re here to keep your wheels rolling smoothly, and we want to make sure the atmosphere is just as pleasant.


Client vérifié
Otego, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
Excellent
Always excellent customer service
GENE B. de Otego Tire & Auto a répondu le 02/19/2025 07:48 AM

We appreciate your feedback about our customer service! It's great to know that our team's efforts shine through in your experience. If only they could serve coffee as well, we might have a new side hustle on our hands. Thanks for choosing us for your tire and auto needs!


Client vérifié
Otego, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
Good work
Excellent customer service
GENE B. de Otego Tire & Auto a répondu le 02/19/2025 07:48 AM

We really appreciate your shout-out for our customer service! It's great to hear that you had a positive experience. We aim to treat every car like it's our own – with care, attention, and a little humor along the way. If you ever need anything else, we're here to help!


TK
Teressa K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Front hub
Place is top notch .. people are awesome always a smile . They Do amazing work .. get you seen pretty fast .. o and the dogs are a bonus . I highly reccomend them .
GENE B. de Otego Tire & Auto a répondu le 02/16/2025 09:32 AM

We're delighted to hear that you had such a positive experience with us! Our team takes pride in providing awesome service with a smile—and we can't resist showing off our furry companions either. They believe they are the real stars of the show! Your recommendation means the world to us, and we couldn't be happier to have you as part of our Otego Tire & Auto family. Happy driving, and may your tires always stay round!


DH
Dan H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
New Tires
Purchased and had new tires put on my car today. Everyone involved did an excellent job in diagnosing and presenting options for tires. The entire process from diagnosing, reccomendatiins and installation was efficient and professional. I would highly reccomend Otego Tire and Auto
GENE B. de Otego Tire & Auto a répondu le 02/11/2025 12:20 PM

We're glad to hear that your tire shopping experience was as smooth as your new tires will make your rides. It's fantastic to know our team hit the mark with their expertise and efficiency. Recommendations can sometimes feel like a game of roulette, but it sounds like we won big for you. Thanks for spreading the word about your positive experience! Safe travels on those new tires.


LF
Lisa F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Service and Tires
Otego Tire and Auto have always treated me right. They don't try to take advantage of me as a 60 year old women like other local businesses have. They're fair and trustworthy. When they say they're going to repair or replace something they do so. I'll be a customer as long as they're in business. And it's a drive for me to go there but worth it.
GENE B. de Otego Tire & Auto a répondu le 02/11/2025 12:21 PM

We appreciate your feedback and are delighted to hear that Otego Tire & Auto has earned your trust. It's always our goal to treat every customer with fairness and respect, regardless of age or driving distance! Your loyalty means a lot to us, and we promise to keep our repair promises as reliably as a well-tuned engine. Drive safe out there, and remember, we're just a (worthwhile) drive away!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
Fast, courteous, reasonable!
Very satisfied with accommodating our schedule for a speedy repair. German shepherds are an added treat!
GENE B. de Otego Tire & Auto a répondu le 02/11/2025 09:31 AM

We appreciate your feedback and are glad to hear that we could fit you in for a speedy repair. It seems our German shepherds have become unofficial mascots – always ready to add a little extra joy to your visit. If your furry friend ever needs a tire change, we'll be here for that too!


LZ
Lou Ann Z.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
The best in the businessg
I wouldn't go any place else. Honest reliable just a great family business. That cares
GENE B. de Otego Tire & Auto a répondu le 02/10/2025 09:32 AM

It's wonderful to hear that you've found a reliable spot that feels like family. We strive to keep our honesty meter at full capacity and sprinkle in a bit of care while we're at it. Your support means a lot, and we're always here to keep your wheels turning smoothly!


MM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Happy customer
Been a customer for several years, always happy with their service. Keeping my old running good. Highly recommend
GENE B. de Otego Tire & Auto a répondu le 02/08/2025 09:33 AM

We appreciate your loyalty over the years! It’s wonderful to hear that our team has been able to keep your vehicle running smoothly. We might not have magic wands, but we do our best to work some automotive magic! Your recommendation means a lot to us, and we look forward to keeping your ride in top shape for years to come.


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Otego Tire and Auto
Excellent service, friendly staff ! Great shop to buy tires with free rotation ! Well run business ! Never any problems!
GENE B. de Otego Tire & Auto a répondu le 02/05/2025 05:53 AM

We really appreciate your feedback and are glad to hear you’ve had a great experience with us! Our team works hard to keep everything running smoothly, and we're always ready to roll—pun intended—when it comes to tires and service. If our friendly staff ever tries to convince you to join them for a coffee break, just know they might just be trying to turn that tire rotation into a social rotation! Your support means the world to us. Safe travels on those new tires!


BS
Brett S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
client vérifiéVérifié Client
10
Awesome people and even better service.
Came in for a routine oil change. My mechanic found a few concerns and walked me out so I could see them. They were very observant, professional and knowledgeable. They even went above and beyond to apply a fix that would have otherwise kept me from leaving on a trip the following day. Easily one if the best outfits I've had work on my vehicle.
GENE B. de Otego Tire & Auto a répondu le 01/29/2025 11:11 AM

Thank you for sharing your experience with us. It's great to hear that our team was able to spot those concerns and keep you on track for your trip—because who doesn’t love a good pre-trip car drama? We're proud of our professional and observant mechanics, and it sounds like they hit the nail on the head with their thoroughness. Your kind words truly motivate us to keep providing top-notch service. Safe travels and happy driving!


PO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
10
Inspection + brakes
Great service and personnel always helpful and atentios
GENE B. de Otego Tire & Auto a répondu le 01/29/2025 11:10 AM

We're delighted to hear that you found our service and team helpful and attentive! We pride ourselves on making sure every customer feels like they’re driving in style, and your feedback fuels our passion. If our personnel gave you the VIP treatment, then we must be doing something right! Your support means a lot to us.


DR
Denise R.
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
0
Excellent service
I took my truck in to have new tires put on. As that was in the process a few issues were found that needed to be addressed or could have caused a major issue in the near future. It all was taken care of at that time and I was very pleased with the results.
GENE B. de Otego Tire & Auto a répondu le 01/27/2025 09:31 AM

It’s great to hear that your tire replacement came with a bonus check-up! We always aim for smooth rides, and it sounds like we hit the mark this time. Tackling those hidden issues upfront is like finding out you still have a pizza in the fridge when you thought you ran out—always a pleasant surprise. We're glad to have helped keep you safe on the road!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Brakes Gone
I recently had my van brakes suddenly gone taking my child to school. I had it towed to Otego Tire & they were friendly to accept it same day. They were very quick at having it fixed the next morning.
They also have 2 adorable Shepherds!!
Thanks for helping us!!
GENE B. de Otego Tire & Auto a répondu le 01/26/2025 09:33 AM

It sounds like you had quite the adventure on the way to school! We're glad we could step in and assist with your van's brakes before any more unexpected surprises occurred. Our team is always here to help, even when things go a bit 'bumpy.' And yes, the Shepherds certainly know how to steal the show! Thanks for sharing your experience with us. We appreciate your business and hope you and your little one can hit the road without any more surprises.


TB
Troy B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Auto repair
They have always done a great job with repairing and inspecting my vehicles.
GENE B. de Otego Tire & Auto a répondu le 01/26/2025 09:33 AM

We're glad to hear that our team has consistently hit the mark for your vehicle repairs and inspections. It seems like we've found the right balance between quality work and keeping you on the road. Your trust in us means everything, and we're here to keep those wheels turning!


1-15 sur 166 résultats
Bons de services et publications
We're so grateful for your trust and loyalty! 🛠️ We love knowing our customers by name—just another reason to keep a good mechanic on speed dial! 📞 If you haven't visited us yet, what are you waiting for? #OtegoTireAndAuto #TrustYourMechanic
Apprendre encore plus

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 02/17/2025 au 03/19/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 02/10/2025 au 03/12/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 02/03/2025 au 03/05/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 01/27/2025 au 02/26/2025


Thanks for the glowing review! ?✨ Satisfied customers fuel our passion for top-notch service—just like premium gas! We're thrilled to keep your wheels turning smoothly. See you next time! #OtegoTireAndAuto #CustomerLove
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Welcome to the neighborhood! We're thrilled you found your automotive home with us at Otego Tire & Auto. ?✨ Remember, your car deserves the best care, and we’re here to deliver! ?️ #CarCare #WelcomeHome
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Otego Tire & Auto now offering towing anywhere - give us a call at (607)-988-9898 or (607)-437-5728

We love being ahead of schedule! ?? Thanks for trusting us with your car – we’re thrilled to hear you were satisfied with our speedy service. Come back anytime for more timely tire and auto care! ?✨ #OtegoTireAndAuto #FastService
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We're honored to be your go-to garage! ?? Thank you for trusting us with your vehicles over the years. We promise to keep treating you like family—just with fewer holiday dinners! ? #TrustedService #OtegoTireAndAuto
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Thanks for the kind words, Chris! We're thrilled to be your go-to spot for auto needs. Your support means the world to us! ?? #CustomerAppreciation #FiveStars
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? Thanks for the glowing review! We're thrilled to be your go-to for vehicle care. ? Our team is here to keep you rolling at fair prices! ?? #CustomerAppreciation #FiveStars
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Thanks for the 5-star review! We're thrilled you enjoyed our tire recommendation and services. We're here for all your auto needs. ?? #HappyCustomers #OtegoTireAndAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Vickie! We're thrilled to hear you had a smooth experience at our shop. Our team loves making car care a breeze. ?? #CustomerAppreciation #FiveStarService
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Thanks for trusting us with your wheels, Jack! We're thrilled to have you back time and again. Your support keeps our engines revving! ?? #CustomerAppreciation #AutoCare
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? Thank you for the kind words! ? We're thrilled to hear that we provided prompt service and demonstrated our expertise. Your satisfaction means the world to us! ? #CustomerAppreciation #KnowledgeableStaff #PromptService #OtegoTireAndAuto
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a "Super!" experience with us. ?? We appreciate your support and hope to see you again soon. ? #CustomerAppreciation #FiveStarReview #OtegoTire
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Thanks for the kind words, Betsy! ? We appreciate your loyalty and are so glad you enjoy the German Shepards! ? #Otego #TireAndAuto #CustomerService #Reliable
Apprendre encore plus
Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 02/17/2025 au 03/19/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 02/10/2025 au 03/12/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 02/03/2025 au 03/05/2025

Rust protection/Auto Undercoating
Fluid Film undercoating appointments are still available. Give us a call to schedule an appointment
Offre valide du 01/27/2025 au 02/26/2025

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.