Département des ventes' Avis

4,7

(14 Avis)

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Avis récents

MAUREEN D.

Winter Haven, FL

2024 Genesis GV70

12/13/2023

Vérifié Client

Catégorie : Sales

Fantastic.

Best car buying experience i have ever had.

DELLA H.

Lakeland, FL

2023 GV70

08/24/2023

Vérifié Client

Catégorie : Sales

Great

I was very much pleased an happy. Walked away happy happy happy in every way.

MICHAEL W.

Riverview, FL

2023 GV70

08/21/2023

Vérifié Client

Catégorie : Sales

Great experience from an out-of-town customer

I had a great experience finding the vehicle online that I wanted. After reaching out, the conversation was always efficient, to the point, and professional. I worked through the scenarios and the different options I was leaning towards, and they assured me they would give the best offer up front. They certainly delivered on the deal as well as their great customer service, professionalism, and empathy. Test drive went great, paperwork and financing were quick and efficient, and the vehicle was delivered exceptionally. Great experience from start to finish.

THERESA D.

Ocoee, FL

2023 GV70

08/15/2023

Vérifié Client

Catégorie : Sales

Exceptional customer service

This is the second vehicle I've purchased from this dealership. And my experience has always been exceptional. Working with the finance manager as well as the sales agent!

Valery P.

Winter Haven, FL

02/18/2023

Catégorie : Sales

5 Star Service Hyundai Orlando

They tinted my brand new Genesis GV70 and applied ceramic guard package. Experience - I came late to service about 11 a.m. - busy hour. The service department personally took my car to another professional to get me out quicker - I felt considered as a valued customer that they respected my time. I would recommend the service department at Hyundai-Orlando...

VALERY P.

Winter Haven, FL

2023 GV70

02/18/2023

Vérifié Client

Catégorie : Sales

5 Star Service Hyundai Orlando

Miguel - thank you for bring straightforward with price and working to lower price point. We have started a great relationship with service. I trust the dealership and the sales crew work hard - keep up the great work at Genesis - Hyundai Orlando...

Paul W.

Schenectady, NY

02/04/2023

Catégorie : Sales

Conmen and Thieves

DO NOT BUY ANYTHING FROM HERE. After signing a contract they will take back the deal and your options are have the purchased car repossessed or pay thousands more dollars than the agreed upon price to keep it. Ken, Angelica, Glen, Robert and the rest of the scam artists there all pull this same tactic every day.

STEPHANIE G.

Ocoee, FL

2023 GV70

10/26/2022

Vérifié Client

Catégorie : Sales

Genesis Of Orlando Angelica Rockstar

What an amazing car experience! Bet you don’t here that much! Angelica Chin, is hands down the best car sales women ever!!!!! She was on point, knew all the details, wasn’t pushy but educated. Made me feel like the family! I couldn’t be more happier with my Genesis GV70 in love! Thank you so much to Genesis of Orlando and the whole team!!!! Thank you again Angelica!! See you soon to get a truck for my brother.

EDUARDO M.

Rockledge, FL

2022 GV70

05/03/2022

Vérifié Client

Catégorie : Sales

Excellent Team

I am deeply grateful to Mr. Robert Perez for facilitating my Genesis GV70 purchase. Mr. Perez has all the tools in order to be successful in any environment. He is meticulous and his attention to detail are remarkable. He is definitely an asset to your organization and with proper mentorship can achieve Managerial Positions and will excel.
Mr. Riad Elksibi facilitated the Financing of the Unit and definitely "know his stuff". He was able to secure the best rates available and displays a caring approach during the Financial Commitment Process. He is also an integral part of this successful team therefore presenting the best image for the Genesis Brand. I wish these two professionals continued success!

SAMANTHA B T. de Orlando Genesis a répondu le 05/05/2022 09:36 AM

Thank you for taking the time to complete our short survey for Orlando Genesis. We are so happy to hear our team provided exceptional customer service during your recent purchase. We value your business and appreciate your 5 stars!

Christina A.

Kissimmee, FL

2022 Genesis G80

01/24/2022

Vérifié Client

Catégorie : Sales

Another great purchase

Went in for my routine oil change and maintenance for my 2019 Genesis G70 and drove off in a 2022 Genesis G80 (prestige model). My salesman was phenomenal! They really make me feel like family! I love ❤️ Greenway Orlando Genesis

SAMANTHA B T. de Orlando Genesis a répondu le 01/25/2022 08:32 AM

Paul W.

The Villages, FL

2022 Genesis Gv80

ReScore Avis™

12/31/2021

Vérifié Client

Catégorie : Sales

Avis original

12/30/2021

Catégorie : Sales

Genesis buying experience

Salesman Brandon was terrific. Some of the business practices of his superiors are questionable. The automobile itself is fantastic.

SAMANTHA B T. de Orlando Genesis a répondu le 12/31/2021 08:36 AM

Thank you for taking the time to complete our review. I can understand your frustration and would like to apologize for what sounds like a very disappointing experience. Transparency is important to us and we are going to look into the details of your visit so we can take the appropriate steps to address these concerns. I appreciate you bringing this to my attention. The star rating is based on Brandon's performance and is considered his report card for the company, anything below 5 stars is a failing grade. I hope you will give us the opportunity to restore your trust and confidence with Greenway Hyundai.

George H.

Apopka, FL

2022 Genesis Gv80

ReScore Avis™

11/30/2021

Vérifié Client

Catégorie : Sales

Avis original

11/19/2021

Catégorie : Sales

Purchase of a GV 80 genesis

I took a few trips to the dealership to try to understand the operation of a vehicle employees are not trained well enough to answer any questions.

Dealership needs to upgrade its approach to high end Genesis buyers
Management would do well to look into Lincoln and LEXUS training approach to their vehicles.

The access to the entrance into the dealership is cumbersome and certainly not inductive to encourage a buyer of such an expensive car.

Ultimately a better location for the dealership will certainly help.

SAMANTHA B T. de Orlando Genesis a répondu le 11/22/2021 07:44 AM

Mr. Hamlin,

Thank you for taking the time to complete our review. I can understand your frustration and would like to apologize for what sounds like a very disappointing experience. Transparency is important to us and we are going to look into the details of your visit so we can take the appropriate steps to address these concerns. I appreciate you bringing this to my attention. Someone from our team will reach out to you to gather more details so that we can prevent another poor experience from happening again. I hope you will give us the opportunity to restore your trust and confidence with Greenway Hyundai.

Kind regards,

Samantha B. Torres
Guest Relations Manager
Greenway Hyundai Orlando
407-253-4801 ext. 209

David L.

Kissimmee, FL

2022 Genesis G70

10/15/2021

Vérifié Client

Catégorie : Sales

Be prepared to negotiate

Read the title

SAMANTHA B T. de Orlando Genesis a répondu le 11/12/2021 11:15 AM

Mr. Lebron,

Thank you for taking the time to complete our short survey for Orlando Genesis. I wanted to reach out and apologize for the experience you had with our team. Transparency is important to us and we are going to look into the details of your visit so we can take the appropriate steps to address these concerns. I appreciate you bringing this to my attention. As it may be too late to reconcile, I wanted you to that we will use your experience within our customer satifaction process to be sure we don't make the same mistakes again. Thank you for your time and patience. We value your business and appreciate your feedback.

Kind regards,

Samantha B. Torres
Guest Relations Manager
Greenway Hyundai/ Orlando Genesis
407-253-4801 ext. 209

Melissa G.

Windermere, FL

09/30/2021

Catégorie : Sales

Bought a New Tucsom

I went in for a Blue Tucson but unfortunately it was sold before I arrived. However, Saneicia, she said we can call her Nissi, assisted and we bought a Red 2022 Tucson. It took a little longer than expected but she was so sweet and informative. I’ll go back to buy again just for her !

SAMANTHA B T. de Orlando Genesis a répondu le 11/12/2021 11:05 AM

Thank you for taking the time to complete our short survey for Orlando Genesis. We value your business and appreciate your 5 stars!

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