Vérifié ClientHello Marlene.
We sincerely regret and apologize to hear about your experience with our customer service. At Opeka Auto Repair, we strive to create a welcoming and helpful environment, and it appears we missed the mark in your case. Your feedback is valuable in helping us identify areas that need attention. It is our goal to improve and ensure that every customer leaves with a smile, not a frown. After all, we know that cars can sometimes have their quirks, but our service should not be one of them. I am sorry you were not informed in time with the supplemental damage and we should have made it top priority to keep you informed. If there is anything we can do to turn this experience around for you, please let me know. Opeka Auto Repair - McMurray