Solutions d'affaires
English French Canadian
SureCritic / Entretien de la voiture / O'Neill's Transmission Service, Inc.
business image

O'Neill's Transmission Service, Inc.

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(590 Avis)
0
Écrire un avis
SureCritic peut aider à la rétention de votre entreprise
En savoir plus

Détails du score

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5Évaluation globale 3,7/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
3
Total des ReScores™
3,7
Moyenne de ReScore™
0
Score NPS ®

Détails de l'entreprise

À propos

O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means more than maintaining superior technical skills; it means genuinely caring for each customer, whether an individual car owner or an automobile dealer. And it means showing and backing that care with a meaningful guarantee. ...more

Catégories
Entretien de la voiture, Réparation de transmission, Réparation automobile
Contact
(616) 949-1230
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6749 Old 28th St SE Grand Rapids, MI 49546-6923
Obtenir des directions
O'Neill's Transmission Service, Inc.'s Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(590 Avis)
Écrire un avis
Avis récents
JB
gravatar
Juli B.
Lowell, MI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/19/2023
0
Quoted me over $7000 for new transmission. Turned out to be another part problem and cost me $750 at Alto Auto
My review is extremely poor. I feel they are taking advantage of unknowing customers
RC
gravatar
Ray C.
Belmont, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2021
10
Old fashioned, code of the west types. Word is their bond, seal it with a handshake. Trustworthy.
I guess I would describe O'Neils as "old fashioned". Several years ago I had inquired of them to do some work on my Toyota and they basically said that I could do much better at the dealership since the dealer could purchase the replacement parts at a better price. Recently had my Ford truck in for brake replacement and a transmission check. Said they only changed the fluid and filter, everything else was fine, but it sure changes gears much more smoothly now. Put new brakes on all around, rotated the tires and checked the transaxel lubricant levels no charge. Got everything done in two days, kept me up to speed on progress etc. Really made me comfortable that their objective was not to max their billing potential but do the repairs as cost effectively as possible. Think they recognize that repairs to the electronic nightmares they call vehicles these days are costly enough without them adding to the misery. Would recommend them without hesitation. P.S. I'm in my 70's so I've kissed a lot of car repair service "frogs" , very few "princes" or ( "princesses"... to be PC.) O'Neil appears to be a good one.
DW
gravatar
Doug W.
Alto, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2020
Great work and honest people
We’ve had several vehicles serviced by O’Neill’s and every time they were very honest in their evaluations of the work needed, didn’t try to sell us anything that wasn’t needed, and did great work.
Recommandé
EJ
gravatar
Emma J.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2020
Service At Oneils
The guys at Oneils are very friendly and informative
Recommandé
DW
gravatar
David W.
Lowell, MI
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/05/2020
Costly and unresponsive
They kept me informed as the work progressed. However, they charge $120 per hour for labor. Another local provider charges $99 an hour. And, they do not respond to my request for information about the work that they did. I expected better!
Non recommandé
JH
gravatar
John H.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2020
Comfortable, expected experience
Needed rear struts replaced. Got estimates of $700-$1000. Yikes!
Neil's asked; your parts or ours? Typically shops refuse to install customer purchased parts because they enjoy an enormous margin on replacement parts.
I purchased top quality Monroe struts and Moog stabilizer links after confirming part numbers with Oneil's.
They completed the job promptly and I saved $400!
Great folks to work with. I trust them.
Recommandé
JP
gravatar
Jason P.
Middleville, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Very Pleased
They got me in the day. Super friendly. Honest. Love the text updates and detailed report. I highly recommend them!
Recommandé
RT
gravatar
Rob T.
Lowell, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2020
The best
If you want the work done right the first time, then this is the place to go. Fair pricing and great work done ahead of the promised time. What more can you ask for?
Recommandé
AA
gravatar
Anne A.
Caledonia, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2020
Great communication!
The text messages telling us when they started working on our truck, what was wrong including pics and a video, and when it was done were great!
Recommandé
JS
gravatar
Josh S.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2019
Great service on a transmission rebuild
Recently had some issues with our vehicle’s transmission. Alicia schedule us the next day, called within an hour the next morning with the diagnosis, options, and pricing. All my questions were answered. I received text message updates and the work was done right on schedule. Great experience.
Recommandé
DC
gravatar
Dick C.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2019
Good service at a reasonable price
They were able to transport me back to my home while they serviced vehicle number one. That vehicle was completed on time and within the quoted price. I then took a second vehicle in for service and picked up the number one vehicle. They kept me informed on service of the car via text. Vehicle was finished as promised and at the quoted price. Pick up payment went smoothly. They are good honest people.
Recommandé
SW
gravatar
Stephen W.
Comstock Park, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/18/2019
Expert transmission rebuilders
They did a great job rebuilding our transmission! After we picked up our vehicle when the engine light came on within 24 hours of picking up they were willing to help. When the code was read it seemed to be a completely different issue, not caused from there work. They wanted to make it Wright so they fixed for there cost of the part and no labor fee. They are a high quality and honest place to get your vehicle fixed.
Recommandé
DW
gravatar
Dave W.
Zeeland, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2019
Great and fast work
Dropped off my transfer case they had it fixed the next day, speedy fast good work, seems to be working fine, very happy much appreciated,.Knowledgeable people friendly staff
Recommandé
MK
gravatar
Mark K.
Grand Rapids, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2019
Good Diagnosis - looked for true cause
Felt like, smelled like, and looked like significant trans issue. Techs came back and said no, I had an ignition coil issue. Saved me BIG bucks and back on road next day.
Recommandé
PP
gravatar
Phyllis P.
Lowell, MI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2019
Prompt service, friendly staff and totally trust them
I appreciate having a place where we can get our vehicles repaired and know we will get great service, fair price and friendly staff.
Recommandé
1-15 sur 590 résultats
Entreprises près de chez vous
Parker Brake & Auto Repair
91
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(437 Avis)
Westside Garage
88
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(471 Avis)
Parker Brake & Auto Repair
91
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(106 Avis)
JTC Auto
89
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(44 Avis)
Auto-Lab Complete Car Care Center of Jenison
85
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(89 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.