business image

Old Dominion Collision Repair Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(64 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

In 1973, Old Dominion was founded on the promise of offering the highest quality auto body repairs and committed to setting a very high standard for excellent client service. Throughout the years, we’ve stayed committed to these founding principles. Today, we’re proud that our collision repair and auto paint shop continue to serve the In 1973, Old Dominion was founded on the promise of offering the highest quality auto body repairs and committed to setting a very high standard for excellent client service. Throughout the years, we’ve stayed committed to these founding principles. Today, we’re proud that our collision repair and auto paint shop continue to serve the wonderful folks of the Willamette Valley. ...more

Catégories
Carrosserie, Réparation de collision, Atelier de carrosserie
Contact
(541) 485-3368

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1060 W 1st Ave Eugene, OR 97402

Affiliations

AAA
ASE Certified
Old Dominion Collision Repair Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(64 Avis)

RO
gravatar
Ron O.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2025
client vérifiéVérifié Client
10
Excellent customer service and excellent work on my vehicle
Every aspect of the experience was top notch at Old Dominion. Every interaction was helpful and informative. They are experts in dealing with insurance and all aspects of getting your car fixed. They were also very helpful and knowledge at getting my rental car . My car looked perfect after they were done with it .
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 03/03/2025 07:20 AM

We appreciate your feedback and are delighted to hear that you had a top-notch experience with us! Navigating the world of insurance and rental cars can feel like deciphering hieroglyphs, so it’s great to know that our team made it a breeze for you. We're glad your car came out looking looking great; we aim for a finish that’ll make even the original manufacturer a little jealous. If you ever need us again, we’re just a call away!


SN
gravatar
Son N.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Excellent work super certified for Tesla work
Friendly staff and honest work.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/27/2025 03:03 PM

We're so glad to hear that you found our staff friendly and our work honest! It's always our goal to provide a welcoming environment while ensuring top-notch service. We believe a little kindness goes a long way, even in collision repair. Thanks for taking the time to share your experience with us!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Repaired my truck
Great people to work with. 😊
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/25/2025 08:22 AM

We appreciate you taking the time to share your experience. It’s always a pleasure to work with great customers like you. If our team made your collision repair process easier, then we've done our job right, and that's what we aim for. We hope you're back on the road without any bumps in your journey!


JC
gravatar
Jieyang C.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2025
client vérifiéVérifié Client
10
Great service
They did an amazing job on the repair, the communication was top-notch, and everything was crystal clear.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/24/2025 07:11 AM

We appreciate your kind words about the repair work and communication. It sounds like we hit the nail on the head, and we're glad everything was as clear. Your satisfaction definitely fuels our passion for what we do. If you ever need our services again, we’ll be here, ready to assist!


JS
gravatar
Joachim S.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
Outstanding!
It seems that insurance always wants to cut corners, cut cost at people's expense... but Old Dominion won't let them :-) They did an absolutely outstanding job repairing the damage to my car. They arranged for pick up and return of the rental car which made my life easier! Kudos to Old Dominion!
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/10/2025 11:31 AM

We appreciate the props! It’s unfortunate that dealing with insurance can feel like a game sometimes, but we’re glad you found our efforts to make things less dizzying. Our team takes a lot of pride in providing top-notch repairs and convenience, so hearing your feedback really makes our day. If we can ever help you out again, just give a shout!


TB
gravatar
Tracy B.
Veneta, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Rack Stars
Old Dominion are rock stars.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/06/2025 04:03 PM

We're delighted to hear that you think of us as rock stars! While we may not be the ones captivating audiences with music, we certainly aim to impress with our collision repair skills. Your support means a lot to us, and we’re here for you if you ever need us again!


MS
gravatar
Margie S.
Florence, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
Alignment revisited
Great job, a bit slow but recognize that getting it right for the customer more important.

Service provided, and cost of service, were better than expected, so thank you again.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/06/2025 03:03 PM

We appreciate your patience and understanding while we worked to ensure everything was just right. We're glad to hear that you found both the service and the cost to exceed your expectations. Your support means a lot to us.


LR
gravatar
Lisa R.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
THE BEST
I cannot describe how great my experience was. They worked with my insurance company and the rental car agency which made everything seamless! The employees are wonderful and seem happy and supported by management. My car was spotless inside and out. Also, free delicious cookies and a fresh rose in my car.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 02/05/2025 02:24 PM

We're so happy to hear that your experience at our shop was seamless! It's great when our team can work their magic with insurance and rental companies while keeping everything smooth sailing for our customers. And let’s not forget about those cookies and roses—just our way of adding a little extra sweetness to your day. A spotless car is just the cherry on top! Your business means the world to us, and we appreciate you sharing your positive experience.


BR
gravatar
Bruce R.
Grants Pass, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Repair to back end of Tesla Model Y
They did a great job on the repair, the communication was outstanding, and expectations were clear.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/31/2025 02:45 PM

We appreciate you taking the time to share your experience. It sounds like we hit the nail on the head with the repair and communication. We always aim to keep our customers in the loop so there are no surprises—except for the pleasant kind, of course. If you ever need anything else, you know where to find us!


MS
gravatar
Mike S.
Elmira, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
Did a quick and professional job
Great job the car looks great and our interests were prioritized
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/27/2025 10:18 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that your car is looking sharp and that we were able to prioritize your needs. We believe in putting our customers front and center—after all, you deserve to drive around in style without any hiccups. If we can help with anything else, you know where to find us!


AM
gravatar
Alicia M.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
Great customer service and great repair work.
My husband and I took our Tesla model 3 for repair here . Great service! Car looked great once they were done they did a great job on it. They communicated every step of the repair process as well as costs would definitely bring our vehicle here again.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/27/2025 10:17 AM

We're delighted to hear that you and your husband had such a positive experience with your Tesla Model 3! Providing great service is what we aim for, and it's fantastic that our communication helped keep you in the loop throughout the repair process. We're glad to have your vehicle looking sharp again! Safe travels on the roads!


Client vérifié
Veneta, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Great customer service
They always do a fantastic job on my vehicles. I continue to be impressed with their work.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/24/2025 03:49 PM

We’re glad to hear that we’ve been able to impress you time and time again! 


Client vérifié
Springfield, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Amazing team and customer service
Provided more support and guidance than the at-fault insurance company. Great communication from everyone we dealt with and learned a lot as well.

If you have a choice in a repair shop, go to Old Dominion. They will treat you right
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/24/2025 08:23 AM

It's fantastic to hear that you felt supported throughout the process! Navigating insurance claims can sometimes feel like deciphering a secret code, so we're glad our team could make it a bit easier for you. We're dedicated to keeping the lines of communication open and ensuring our customers feel informed every step of the way. If we were handing out medals for outstanding customers, you'd definitely be in the running!


BJ
gravatar
Barry J.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
10
Collision repair
I chose Old Dominion as they are the certified Tesla dealer in Eugene. They did an excellent job on my repair and were very helpful throughout the process. Lainie was especially helpful and took extra time to explain and suggest things.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/21/2025 03:32 PM

We're delighted to hear that you had a great experience with us. Being a certified Tesla dealer, we gladly put our best foot forward to make sure your repair went smoothly. It sounds like Lainie really went above and beyond—offering suggestions and explanations is kind of her superpower. If there’s anything else we can help with in the future, just let us know.


DH
gravatar
Doug H.
Eugene, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2025
client vérifiéVérifié Client
10
Repaet customer
Old Dominion is great. They are a model to set quality standards by. Customer Service, Communication, quality and pride in workmanship all are superior. I would never take my cars anyplace else.
Jimmy Tennison/Loni W. de Old Dominion Collision Repair Center a répondu le 01/20/2025 04:09 PM

We appreciate your fantastic review! It's always great to hear that our commitment to quality, customer service, and communication is shining through. Your trust in us means everything, and we look forward to keeping your vehicles in peak condition for years to come.


1-15 sur 64 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.