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OC House Of Suspension

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(398 Avis)
97
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we will assess your options, and perform the service after your approval has been received. Here at OC House of Suspension, we understand the hassle of having to take your car to the shop. That's why we promise to make your visit as smoothly and as prompt as possible, so that you can be in and out in no time. ...more

Catégories
Réparation automobile, Vidange, Entretien de la voiture
Contact
(949) 768-6261

Heures d'ouverture

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
26901 Vista Terrace Lake Forest, CA 92630
OC House Of Suspension's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(398 Avis)

DN
DANIEL N.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Glad I found this Shop!
Good Guys at this shop. Glad I found them, I have a lifted Jeep and they Know Whats up. They do a Great Job and it was a Great price!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 06/03/2025 05:34 PM

It’s fantastic to hear you had a positive experience with us! We're always excited to work on lifted Jeeps—it's like customizing a trophy on wheels. Our team takes pride in knowing their stuff, so we’re glad you felt that in your visit. Great service at a great price is what we aim for! Enjoy the ride and feel free to swing by anytime if you need more Jeep wisdom!


Client vérifié
Dana Point, CA
Ford RV Cutaway
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Great Hob
Timely appointment was available. Needed repairs with options presented. They did not try to upsale me. Work was preformed quickly and economically. Very happy. Their suspension work is excellent. My 1997 motorhome always drives better when they service it. I am a very satisfied repeat customer & highly recommend House of Suspension. Well worth the drive.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 06/03/2025 05:36 PM

We're delighted to hear that your experience was as smooth as your 1997 motorhome after our service! It's fantastic to know that we could provide timely repairs without the upsell circus. We strive to be efficient and economical, so it's rewarding to see our commitment reflected in your satisfaction. Here's to many more smooth journeys ahead, and thanks for being a repeat customer and sharing your recommendation!


JH
JOEN H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
10
2015 Toyota Tacoma Front Suspension
I took my Tacoma in for diagnosis and repair of some looseness and vibration in the front end. Luis got me in the next day and went through everything, made some adjustments, and did an alignment. Everybody is working correctly and the vibration and looseness are gone. Communication was great, work was efficient, and the price was fair.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 05/30/2025 08:39 AM

We appreciate your feedback and are pleased to hear that your Tacoma is now riding smoothly! It sounds like Luis worked his magic—when it comes to alignment, he's like a wizard with a wrench. We’re glad our team could tackle that vibration and looseness with great communication and efficiency. Fair pricing is our aim, and it's fantastic to know we hit the mark. Enjoy those smooth drives!


CS
CHUCK S.
Ford F-250 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
Alignment and Caster
My Ford F250 had an alignment and Caster issue and now it rides and drives perfect. Fast and professional service.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 05/26/2025 09:30 AM

We're glad to hear your Ford F250 is riding like a dream again! There's nothing quite like smooth driving to make those long hauls more enjoyable. Our team prides itself on fast and professional service, so it's fantastic to know we hit the mark for you. If your truck ever needs another little tune-up or some extra TLC, you know where to find us!


LB
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Professional, great service!
Had my front end alignment done, completed it quicker than the estimated time. Competitive pricing. They seem very knowledgeable, professional, and easy to work with. Thank you, OC House of Suspension!
Highly recommend!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 05/11/2025 09:30 AM

We appreciate you taking the time to share your experience with us! It's always our goal to align those front ends faster than you can say "suspension." We're glad to hear that our team's knowledge and professionalism hit the mark. If you ever need more work done, just know we're here and ready to help. Happy driving!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Alignment
Great job
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 05/02/2025 09:30 AM

We're glad to hear you think so! It's always nice to know that our hard work is appreciated. If there's anything specific you loved about your experience, we'd love to hear it. Keep on rolling with the good vibes!


DS
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Debbie S.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
2003 F150 Suspension Stabilizer
Great work! Same day service, rides great. Thank you again!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/28/2025 10:02 AM

We appreciate your feedback! It sounds like we hit the bullseye with our same-day service and made sure your ride is in top shape. We’re glad you're enjoying it—nothing like a smooth ride to brighten your day. If you need anything else in the future, just give us a shout!


MD
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Mario D.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2025
client vérifiéVérifié Client
10
Not sure what the issue was
The team at OC House of Suspension quickly diagnosed the problem (worn out ball joints) and had the work completed in a day. Good communication and quality work.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/28/2025 08:37 AM

We're glad to hear that our team could pinpoint the issue in a jiffy and get you back on the road without a hitch. Worn-out ball joints can really try to steal the spotlight, but it seems like we took care of that drama in no time. We appreciate your recognition of our communication and quality work—two vital ingredients for a successful repair recipe. Enjoy your smooth ride!

Luis Baez | General Manager
OC HOUSE OF SUSPENSION
(949) 768-6261
OCHOUSEOFSUSPENSION@GMAIL.COM


RJ
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ROB J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
06 Toyota Tundra
I've got a truck most mechanic's don't particularly enjoy working on. Lifted and offroad suspension. These guys nailed the alignment and replaced outer tie rods. They also diagnosed a noise other place mis diagnosed as left front wheel bearing. It was actually the left rear wheel bearing. They replaced left rear wheel bearing and seals. No more noise. OC house of suspension is a great shop highly recommended! Thank you Luis and Carlos.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/18/2025 09:41 AM

We're pleased to hear that the team hit the bullseye with your truck. It sounds like they tackled your lifted beauty like pros, and we're glad they diagnosed that pesky noise accurately. After all, who wants to ride around with an unwelcome soundtrack? Your recommendation means a lot, and it’s awesome to know Luis and Carlos made your experience smoother than a fresh pair of shocks. Happy driving!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Perfect alignment
I used their services in 2021 to align my RV. Four years later my tires were perfectly worn - time for new tires.
As a “walk in” I was surprised how quickly they executed the new alignment - which including road test and recheck! PERFECT
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/18/2025 10:01 AM

We appreciate you sharing your experience with us. It’s great to hear that your tires were wearing evenly after all that time—sounds like our alignment services really hit the mark! We aim for a quick turnaround because we know how eager everyone is to hit the road. A thorough road test and recheck is just part of our mission to keep you rolling smoothly. Safe travels on your adventures, and may your new tires take you to new heights (or at least some great picnic spots)!

Luis Baez | General Manager
OC HOUSE OF SUSPENSION
(949) 768-6261
OCHOUSEOFSUSPENSION@GMAIL.COM


TR
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TOM R.
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Replaced two struts
Luis was beyond professional. He did exactly what he said and delivered on time. Instead of leaving me on my own to deal with my third party extended warranty company he called them on my behalf. Hard to find guys like this. He’s earned me as a repeat customer
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/18/2025 10:02 AM

It's fantastic to hear about your positive experience! It sounds like Luis really went above and beyond, almost like he has superpowers when it comes to customer service. We strive to foster a team that genuinely cares, and it's always great to know that commitment shines through. We look forward to having you back in the future for all your suspension needs—just remember to bring your superhero cape!

Luis Baez | General Manager
OC HOUSE OF SUSPENSION
(949) 768-6261
OCHOUSEOFSUSPENSION@GMAIL.COM


RR
Rich R.
Ford F-350 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Alignment
OC House of Suspension does great work, their prices are super reasonable and friendly service.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/13/2025 09:30 AM

We're delighted to hear that you had a great experience with us! It’s fantastic when our hard work and friendly service hit the mark. Who knew suspension work could come with a side of good vibes and reasonable prices? We're here to keep things rolling smoothly for you!

LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/14/2025 10:14 AM

Luis Baez | General Manager
OC HOUSE OF SUSPENSION
(949) 768-6261
OCHOUSEOFSUSPENSION@GMAIL.COM


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
The atmosphere feels comfortable
Excellent employees, with a big heart
Giving hope to the homeless
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/12/2025 09:31 AM

We're glad to hear you had a positive experience with our team! It's fantastic to know that our employees' big hearts are making a difference in the community. Helping those in need is a cause close to our hearts as well! Just know that your recognition fuels our passion even more—after all, who wouldn't want to come to work knowing they're part of something uplifting?

LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/14/2025 10:14 AM

Luis Baez | General Manager
OC HOUSE OF SUSPENSION
(949) 768-6261
OCHOUSEOFSUSPENSION@GMAIL.COM


KC
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KEN C.
San Juan Capistrano, CA
Ford E450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Best Service Ever
The title says it all. We own an RV and it is difficult to find anyone who wants to service it. We took our RV in to have the brakes checked and the tires rotated. On inspection the brakes needed to be replaced, they quoted the price (which I found to be very fair) and completed the tire rotation. After testing driving it they found another problem and advised us that this too needed to be fixed. Without them I would not have known about this additional problem. I am happy that they are watching out for my safety and feel fortunate to have found such an honest and professional service center.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/12/2025 09:30 AM

It's always great to hear from satisfied RV owners! We appreciate you sharing your experience with us. It's no small feat to juggle brakes and tires while keeping safety at the forefront, and we're delighted that you felt looked after throughout the process. Our team loves being your RV's watchdog and ensuring it's road-ready for your adventures. If we can help keep the wheels turning in the future, just let us know. Safe travels out there!


CG
CARMEN G.
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
“Great service—quick, honest, and fair prices. Highly recommend!”
“Great service—quick, honest, and fair prices. Highly recommend!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/06/2025 09:30 AM

We truly appreciate your feedback! It's fantastic to hear that you found our service quick, honest, and priced fairly. We strive to keep things running smoothly and deliver a top-notch experience. Your recommendation means a lot to us—like finding an extra fry at the bottom of the bag! We're here whenever you need us.

LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/14/2025 10:15 AM

Luis Baez | General Manager
OC HOUSE OF SUSPENSION
(949) 768-6261
OCHOUSEOFSUSPENSION@GMAIL.COM

Bons de services et publications

Thrilled to hear your 1960 Frontenac and 1962 Ford Falcon are riding smoothly now! 🚗✨ Big thanks for the shout-out to Carlos and the crew. We're just here to make your classics feel like new! #OCHouseOfSuspension #ClassicCarLove
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Thanks for the awesome shoutout! 🌟 We're thrilled you enjoyed our top-notch service—keeping your ride smooth and your spirits high is our specialty! 🚗💨 Come back anytime for the car love! #CustomerFirst #OCHouseOfSuspension
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Thank you for the rave review! 😊 We're thrilled to hear that you appreciate our timely and quality work. Luis has his cape on every day! 🦸‍♂️ Your recommendations mean the world to us. Drive safe! #CustomerAppreciation #OCHouseOfSuspension
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Thanks for the fantastic review! We're not just wrench twisters but friendly auto magicians 🪄🔧 who value your time! We'll keep those wheels turning smoothly and your ride happy. 🚗✨ #OCHouseOfSuspension #AutoExperts
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? We're blushing! Thank you for the kind words! Our team works hard to ensure fair prices and top-notch service. We promise not to let the compliments go to our heads! ?? #OCHouseOfSuspension #QualityService
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Thanks for the amazing shoutout! ? We're thrilled to be your go-to for aligning that beast of a Raptor. If it's as wide as a football field, we've got the tools to keep it on point! ⚙️? #OCHouseOfSuspension #BestInTheBiz
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Thanks for the shout-out! We’re thrilled to be your go-to auto shop! ?✨ If only fixing flat tires was as easy as recommending us, right? ? Keep rolling with confidence! #OCHouseOfSuspension #AutoLove
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? We’re thrilled to hear that our service on your truck was smooth from start to finish! At OC House Of Suspension, we believe in keeping your ride as happy as a puppy on a sunny day! ?☀️ Thanks for the love! #TruckLife #CustomerAppreciation
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Thanks for trusting us with your trucks! We're glad to hear that they're back to their best! ?? Looking forward to serving you and your family again! #HappyCustomers #OCHouseOfSuspension
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Thanks for the awesome review! We're thrilled to hear you had a great experience with us and appreciate the recommendation from the local independent shop. ?⭐️ #LiftedTruck #ExpertAlignment
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Thanks for the 5-star review, Frank! Luis is our mechanical maestro and a real tire whisperer. We're ecstatic to have met your expectations. ?? #CustomerSatisfaction #AutoExperts
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Thanks for the stellar review, Pat! ? We're thrilled to hear that you're happy with our alignment service. Proper alignment keeps your ride smooth and tires happy. ?? #OCAppreciates #SmoothRideAhead
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Thanks for the stellar review, Mark! ? We're thrilled to hear that you had a quick and easy experience with our services. We appreciate your support and look forward to seeing you again soon! #FiveStarService #HappyCustomers
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? Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rich! We're thrilled we could get you in and out for your alignment. Your satisfaction is our top priority! #OCautos #FiveStarService
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????? Thank you for the amazing 5-star review! We're thrilled to hear that your motorhome drives better now. We appreciate your support! ?✨ #HappyCustomers #OCHouseOfSuspension #LakeForest
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Thanks for the kind words, Evelyn! We're glad you appreciate our honest and timely work. ? #LakeForest #HonestWork #Alignments #BMW #OCHouseOfSuspension
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Thank you for your kind words, Valued Customer! ? We're proud to be part of the Lake Forest community and provide honest and reliable service. #OCHouseOfSuspension #LakeForest #HonestService #ReliableService ?
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Thanks for the great review, Reynaldo! We're glad you had a good experience with us. #OCHouseOfSuspension #LakeForest ???
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???#LakeForest #ServiceExcellence #CustomerSatisfaction
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Thanks for the great review, Nic! ? We're so glad to hear that Carlos and Luis provided you with the best customer service. ? Quality is our top priority and we're glad you noticed. #OCHouseOfSuspension #LakeForest
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