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OC House Of Suspension

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(384 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we OC House of Suspension specializes on the suspension, brakes, and wheel alignments of your vehicle. We will ensure your vehicle is in good shape before you take it out on the road. We will always give you the correct estimate, without unnecessary charges or services that aren't needed. After we research the root cause of the problem, we will assess your options, and perform the service after your approval has been received. Here at OC House of Suspension, we understand the hassle of having to take your car to the shop. That's why we promise to make your visit as smoothly and as prompt as possible, so that you can be in and out in no time. ...more

Catégories
Réparation automobile, Vidange, Entretien de la voiture
Contact
(949) 768-6261

Heures d'ouverture

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
26901 Vista Terrace Lake Forest, CA 92630
OC House Of Suspension's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(384 Avis)

CG
CARMEN G.
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
“Great service—quick, honest, and fair prices. Highly recommend!”
“Great service—quick, honest, and fair prices. Highly recommend!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/06/2025 09:30 AM

We truly appreciate your feedback! It's fantastic to hear that you found our service quick, honest, and priced fairly. We strive to keep things running smoothly and deliver a top-notch experience. Your recommendation means a lot to us—like finding an extra fry at the bottom of the bag! We're here whenever you need us.


NATASHA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Wonderful service!
Everyone is always so helpful and nice! I love being able to come here knowing that I trust these guys to fix what needs to be done with my car.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 04/05/2025 09:30 AM

We appreciate you sharing your experience with us! It’s great to know our team has earned your trust – we promise not to abuse it by having late-night dance parties in the shop. Your confidence in our service motivates us to keep doing what we love. Looking forward to helping you keep that car of yours in top shape!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Good Honest Service
Brought my THOR Sequence (RAM 3500 chassis) in to sort out significant rear end vibration and front end shaking issues. Both issues quickly diagnosed and repairs made on time and as quoted. Very happy with service.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 03/30/2025 09:30 AM

It's fantastic to hear that we could help sort out the significant rear end vibration and front end shaking issues on your THOR Sequence! It sounds like your rig is back to cruising smoothly, and we're glad the repairs were made on time and as quoted. Our team always aims to diagnose any issues without needing a crystal ball, so your satisfaction is music to our ears. Safe travels on your next adventure!


CS
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Chris S.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
10
Great Shop
I installed coilovers over the weekend on my tundra. Dropped off my truck for an alignment while I was at work. The guys were very friendly and did a great job. Truck drives on rails now. I’ll be going back for any future suspension needs!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 03/12/2025 09:30 AM

We appreciate you taking the time to share your experience! It sounds like your Tundra is now ready to tackle any road out there with its newfound agility. Our team is always happy to lend a friendly hand (and some expert alignment skills) to help keep your ride smooth. We look forward to helping you with all your future suspension adventures – because every good truck deserves to feel like it's gliding on a cloud!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Fast and Amazing work!
I brought in my 2012 Nissan Armada. Pricing and customer service was excellent. Very Happy I would highly recommend taking your vehicle to this shop.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/26/2025 05:03 PM

We're delighted to hear that you had such a positive experience with your 2012 Nissan Armada! It sounds like our team hit all the right notes with pricing and customer service – we aim to be the Mozart of suspension repairs, after all. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts. Happy driving!


CH
CARRIE H.
Trabuco Canyon, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
Great Auto Shop with Great people!
This shop is awesome!! I have used them many times before and will continue to!! Luis is great and very helpful understanding what the fixes are needed and at a reasonable cost. Don’t hesitate just make an appointment!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/24/2025 10:43 AM

We appreciate your feedback and love hearing that you think our shop is awesome! It sounds like Luis has really made an impression with his helpfulness and expertise. It’s always great to have a reliable go-to for those unexpected moments when your ride needs a little TLC. Making an appointment is definitely a wise move—after all, who doesn’t like a bit of auto pampering at a reasonable price? Cheers to many more successful visits!


LC
LEO C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Ram TRX alignment after a level kit
Always great work and accommodating to my schedule got my truck dialed in
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/14/2025 09:31 AM

We appreciate your feedback! It's fantastic to hear that our team was able to accommodate your schedule while getting your truck just right. We strive to keep things running smoothly, and it sounds like we hit the mark this time. If your truck has any more secret upgrades it needs, you know where to find us!


Client vérifié
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
First gen sequoia suspension level
What a nice little hidden suspension shop in Lake Forest! These guys are the best! They specialize in suspension and alignment, tires, etc. if you’re interested in putting a lift or just an overall check or maybe you got new tires and you need an alignment done the right way (not from lame tire shops that don’t calibrate their equipment) Carlos and his crew will take care of you. I fully recommend it to everybody out there. five stars.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/09/2025 09:30 AM

Thanks for taking the time to share your experience! It's always great to hear that our little shop in Lake Forest is making a big impact. We pride ourselves on knowing the ins and outs of suspension like the back of our hands, so it's awesome to know that you've received the care and precision that we aim for. Carlos and the team are on a mission to help everyone roll smoothly, avoiding the 'lame' pitfalls of poorly-calibrated equipment. We're glad you took the leap and chose us – your recommendation means the world, and we're ready to keep lifting your drives to new heights!


PC
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Incredible service and wheel alignment
I have been going to OC House of Suspension for over 10 years. Their quality of service is incredible and they always give feedback on your car. This isn't a place that you can walk in and get service, you have to make an appointment because they are that good. Their pricing is very fair and their service is the best.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/05/2025 08:19 AM

It's fantastic to hear that you’ve been a loyal customer for over a decade! Sounds like you’ve found the perfect pit stop for your car's needs—who wouldn’t want to have their ride pampered by such dedicated folks? We appreciate your understanding about the appointment system; it seems like great service comes with a bit of a waiting list. Rest assured, our team will continue to maintain that high-quality service you’ve come to expect, all while keeping things fair on the pricing front. Here’s to another 10 years of happy driving!


CT
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Carlos T.
Lake Forest, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2025
client vérifiéVérifié Client
10
Complete Suspension Rebuild
My son's vehicle was involved in a serious accident, sustained extensive damage, and was undrivable. I brought the Jeep to OC House of Suspension, and they replaced all the damaged parts and kept me informed the entire time of what was ordered, what the timeframe would be, and any additional parts they noticed needed to be replaced. The estimate was accurate, and my son is back on the road with a Jeep that is even better than before the accident.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/04/2025 09:30 AM

We appreciate you sharing your experience with us. It sounds like your son’s Jeep got a much-needed upgrade after its unscheduled spa day. We're glad to hear that our team kept you in the loop during the repair process; communication is key, after all. Knowing we could help get him back on the road safely is what drives us. If the Jeep ever needs another makeover, you know where to find us!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Power steering help
These guys are great. So much experience and knowledge about the old cars.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 02/03/2025 09:30 AM

We're happy to hear that you had a great experience with us! Our team certainly loves sharing their passion for old cars, just like an enthusiastic car enthusiast during a Sunday car meet. If there's anything specific you found helpful or interesting, feel free to share—it adds horsepower to our knowledge! Your support means a lot to us.


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2025
client vérifiéVérifié Client
10
Quick fantastic work
Dropped my car off to get the suspension taken care of and aligned. Got my car back earlier than anticipated and the quality of work was perfect. Would come here again for anything suspension related.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 01/31/2025 09:30 AM

We appreciate your positive feedback! It's always great to hear that our team managed to impress with both speed and quality. We like to think of ourselves as the suspension ninjas—quietly working our magic while you go about your day. If your car ever wants to delve into the world of suspension again, you know where to find us!


BK
BRUCE K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
Always great service!!!
These guys are the best, always very professional service and very timely execution. We trust them with all the cars in the family!!
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 01/27/2025 09:30 AM

We appreciate your high praise! It's always a good day when the whole family trusts us with their cars. We're here to keep those wheels turning smoothly and get you back on the road in no time. Your confidence in our service means a lot, and we promise to keep up the good work!


BL
BRIAN L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
10
Great Service
Great service every time! My go to for anything alignment
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 01/21/2025 02:24 PM

We're glad to hear that you consistently have great experiences with our service! It’s wonderful to be your go-to spot for alignments. We strive to keep everything running straight—just like your wheels! Your support means a lot to us.


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Excellent customer service
Told me exactly what parts needed to be order, (New steering box) no surprises on pricing, quick turnaround.
LUIS B., GENERAL MANAGER de OC House Of Suspension a répondu le 01/05/2025 09:30 AM

We appreciate your feedback! It's fantastic to hear that you found our service straightforward and efficient. No one likes surprises when it comes to pricing—unless we're talking about a surprise party, and we don't think a new steering box qualifies. A quick turnaround is our goal, and it sounds like we hit the mark. Thanks for choosing us for your vehicle needs!


1-15 sur 384 résultats
Bons de services et publications
Thanks for the awesome shoutout! 🌟 We're thrilled you enjoyed our top-notch service—keeping your ride smooth and your spirits high is our specialty! 🚗💨 Come back anytime for the car love! #CustomerFirst #OCHouseOfSuspension
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Thank you for the rave review! 😊 We're thrilled to hear that you appreciate our timely and quality work. Luis has his cape on every day! 🦸‍♂️ Your recommendations mean the world to us. Drive safe! #CustomerAppreciation #OCHouseOfSuspension
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Thanks for the fantastic review! We're not just wrench twisters but friendly auto magicians 🪄🔧 who value your time! We'll keep those wheels turning smoothly and your ride happy. 🚗✨ #OCHouseOfSuspension #AutoExperts
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? We're blushing! Thank you for the kind words! Our team works hard to ensure fair prices and top-notch service. We promise not to let the compliments go to our heads! ?? #OCHouseOfSuspension #QualityService
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Thanks for the amazing shoutout! ? We're thrilled to be your go-to for aligning that beast of a Raptor. If it's as wide as a football field, we've got the tools to keep it on point! ⚙️? #OCHouseOfSuspension #BestInTheBiz
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Thanks for the shout-out! We’re thrilled to be your go-to auto shop! ?✨ If only fixing flat tires was as easy as recommending us, right? ? Keep rolling with confidence! #OCHouseOfSuspension #AutoLove
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? We’re thrilled to hear that our service on your truck was smooth from start to finish! At OC House Of Suspension, we believe in keeping your ride as happy as a puppy on a sunny day! ?☀️ Thanks for the love! #TruckLife #CustomerAppreciation
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Thanks for trusting us with your trucks! We're glad to hear that they're back to their best! ?? Looking forward to serving you and your family again! #HappyCustomers #OCHouseOfSuspension
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Thanks for the awesome review! We're thrilled to hear you had a great experience with us and appreciate the recommendation from the local independent shop. ?⭐️ #LiftedTruck #ExpertAlignment
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Thanks for the 5-star review, Frank! Luis is our mechanical maestro and a real tire whisperer. We're ecstatic to have met your expectations. ?? #CustomerSatisfaction #AutoExperts
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Thanks for the stellar review, Pat! ? We're thrilled to hear that you're happy with our alignment service. Proper alignment keeps your ride smooth and tires happy. ?? #OCAppreciates #SmoothRideAhead
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Thanks for the stellar review, Mark! ? We're thrilled to hear that you had a quick and easy experience with our services. We appreciate your support and look forward to seeing you again soon! #FiveStarService #HappyCustomers
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? Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rich! We're thrilled we could get you in and out for your alignment. Your satisfaction is our top priority! #OCautos #FiveStarService
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????? Thank you for the amazing 5-star review! We're thrilled to hear that your motorhome drives better now. We appreciate your support! ?✨ #HappyCustomers #OCHouseOfSuspension #LakeForest
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Thanks for the kind words, Evelyn! We're glad you appreciate our honest and timely work. ? #LakeForest #HonestWork #Alignments #BMW #OCHouseOfSuspension
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Thank you for your kind words, Valued Customer! ? We're proud to be part of the Lake Forest community and provide honest and reliable service. #OCHouseOfSuspension #LakeForest #HonestService #ReliableService ?
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Thanks for the great review, Reynaldo! We're glad you had a good experience with us. #OCHouseOfSuspension #LakeForest ???
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???#LakeForest #ServiceExcellence #CustomerSatisfaction
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Thanks for the great review, Nic! ? We're so glad to hear that Carlos and Luis provided you with the best customer service. ? Quality is our top priority and we're glad you noticed. #OCHouseOfSuspension #LakeForest
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