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Novus Windshield Repair Port Orchard

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(22 Avis)
-100

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

Novus Windshield Repair Port Orchard provides quality auto glass service and your repairs will be done right, the first time. Our exceptional customer service along with our certified trained technicians will get you back on the road again. Novus Windshield Repair Port Orchard provides quality auto glass service and your repairs will be done right, the first time. Our exceptional customer service along with our certified trained technicians will get you back on the road again.

Catégories
Réparation de vitres
Contact
(360) 876-6000
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
851 Bethel Ave Port Orchard, WA 98366
Novus Windshield Repair Port Orchard's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(22 Avis)

BS
gravatar
Brian S.
Port Orchard, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/25/2024
0
The place is a mess
I walked in the lobby and there were no less than 4 employees behind the desk. None were on a phone, they did not seem particularly busy, and took at least 5 minutes before they interrupted their conversation to acknowledge me. I needed a simple repair, and the lady that spoke to me seemed confused and was asking 30 questions as to the vehicle type, insurance and my id and address? I mean come on! It is a simple 10 minute $50 repair, who I am, my car info, or where I live is irrelevant. But I played their game... another 15 minutes of my time wasted. Much as this survey... but anyhow. Then they let me know that the repair would be $80, much higher (like double) than the rate of any of the three places in the county I have stopped into before, But yes sure, after spending so much time with you guys, ill be glad to spend twice as much so I can finally leave! So the 'repair' I left with became twice as big as the crack I came in with, and they still charged me the $80. This place sucks pretty much entirely.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.