My car was taken to another shop in Syracuse when I got in a fender bender. Long story short, they did a terrible and dangerous job on my car leaving me with a wheel that was ready to fall of the car (nuts on tow adjustor rod where not tightened). Northside was able to reopen my insurance case, have all the damage and other issues from the previous shop resolved, and did so with great professionalism. These people are the best and the kindest I have worked with in this industry and I hope they never change! A big thank you to Roy who handled by car the entire way!
Northside was also able to resolve the other issues that the previous shop left me with. They repainted the door handle that the previous shop scratched, and they gave me the money to replace my tire with the correct model (previous shop gave me a different tire than the rest I had on the car, on an AWD model). They also fixed all the safety issues I already stated and gave the car an alignment. Amazing people over there.
NW
Nevart W.
SUBA Outback Limited Automatic
05/06/2025
Vérifié Client
10
Very satisfied!
Very attentive and courteous team. Very conisdered. They called the day after the accident to check how I was doing. They did an excellent repair job. The caris as new.
Northside was incredible. From the beginning to the very end, they kept me updated on what was occurring with my vehicle and where we were at in the process. The customer service was great and I was extremely satisfied with the outcome of my car. Looks brand new like nothing ever happened. Highly recommend them! I will be returning for any needs I may have when it comes to my vehicle.
Superior restoration! The car looks new! Great people to deal with. I really appreciated their follow-up calls!
Pete B.
VV
Virginia V.
SUBA Impreza Sport w/Continuously Variable Transmission
01/24/2023
Vérifié Client
10
Excellent job!!
My car looks almost as good as it did the day I bought it! In fact, it’s cleaner than it’s been in 3 years!!?. They even included a goody bag with things I can actually use! The entire staff was incredibly friendly and professional! I highly recommend them!!
Northside was recommended by a friend and they did not disappoint. The car looked better than brand new. The staff were pleasant and professional, I definitely recommend. They even detailed the inside of my car before I picked it up.
Northside did an excellent job repairing my car. They also cleaned the inside. Made my car look brand new!!!
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Vérifié Client
Northside was also able to resolve the other issues that the previous shop left me with. They repainted the door handle that the previous shop scratched, and they gave me the money to replace my tire with the correct model (previous shop gave me a different tire than the rest I had on the car, on an AWD model). They also fixed all the safety issues I already stated and gave the car an alignment. Amazing people over there.