We are professionals with over forty years of quality collision repair and expert color-matching know-how. Our staff is totally committed to making the unpleasant experience of having an accident as painless as possible and restoring your damaged auto back to like-new condition. Whether it’s a minor parking lot ding or a major accident, We are professionals with over forty years of quality collision repair and expert color-matching know-how. Our staff is totally committed to making the unpleasant experience of having an accident as painless as possible and restoring your damaged auto back to like-new condition. Whether it’s a minor parking lot ding or a major accident, we can make it look like nothing ever happened. We have licensed New York State Insurance adjusters on staff, and we are experts when it comes to dealing with all insurance companies to assure you a fair settlement and a quality repair. ...more
Vérifié Client
When I called to check on the status, however, the completion date was pushed back by several days. I called again, and the date was pushed back again. This happened a total of four times. The repeated delays were extremely inconvenient, especially since I was relying on a rental car and had to continually change my plans because I don’t live in the area.
Unfortunately, the experience did not improve when I finally picked up the car. I noticed that one of the damaged areas had still not been properly addressed and remained scratched. There was also a significant amount of dirt left in the trunk, and a plastic piece underneath the car was detached.
I picked up the car on a Friday, and because the shop is closed over the weekend, I had to wait until Monday to contact them about these issues. Overall, the repeated delays, lack of communication regarding the changing completion dates, and issues I discovered after pickup made this a very frustrating and inconvenient experience. I expected the repairs to be completed properly and the car to be returned in a clean, finished condition.