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Nichols Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(887 Avis)
99
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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-
Moyenne de ReScore
99
Score NPS ®

Détails de l'entreprise

À propos

We Have Served Brockport, NY & Surrounding Areas Since 1937

We work on a variety of different aspects of your vehicle from brakes and tires, to tune-ups, and much more. We stand by our honest approach with our customers and keep them informed of any repairs before making them. We don’t sell our customers on unwanted or unnecessary
We Have Served Brockport, NY & Surrounding Areas Since 1937

We work on a variety of different aspects of your vehicle from brakes and tires, to tune-ups, and much more. We stand by our honest approach with our customers and keep them informed of any repairs before making them. We don’t sell our customers on unwanted or unnecessary repairs. At the end of the day, we want our customers leaving knowing the job was done right and they got the best deal around.
...more

Catégories
Entretien de la voiture, Réparation de pneus, Atelier de réparation
Contact
(585) 637-4495
By Appointment Only
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Heure de l'Est (É.-U. et Canada)
354 State St Brockport, NY 14420
Nichols Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(887 Avis)

CB
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CAROL B.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Efficient
I had an oil/filter change done ✅. It was completed within 20 minutes. I am very satisfied with the service department and the employees are great.
ROBIN W. de Nichols Service a répondu le 05/20/2025 07:06 AM

Thank you, Carol, for taking the time to leave a positive review and five star rating! We are pleased you are satisfied with our service and look forward to servicing your vehicle again in the future.


DG
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DAVE G.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Help on a bad day
My wife's car was rear-ended at an intersection, and we were left with a destroyed back end of an SUV. Nichols came swiftly and picked up the vehicle and gave us detailed information on next steps. They were clutch in the middle of a horrible situation, thank you Nichols!
ROBIN W. de Nichols Service a répondu le 05/02/2025 06:39 AM

Accidents are always a nerve wracking experience! We're glad everyone is ok and that we could be a source of guidance in such a difficult situation. Thank you Dave, amongst all that you're going through, for taking the time to leave a review of your personal experince and five star rating. We hope everything works out smoothly for getting your wife back on the road soon!


JH
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JIM/ CAROL H.
Spencerport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Quick oil and lube job. Always friendly staff, even when short-handed, as they were yesterday due to an illness.
See my highly positive review title.
ROBIN W. de Nichols Service a répondu le 04/28/2025 09:39 AM

We appreciate your understanding and patience when we're down a person or two. Happy to hear we could still provide prompt service for you. Thank you for taking the time to leave a positive review and five star rating!


KL
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KARLEEN L.
Kendall, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Oil change
You guys are the best. Always great service.
ROBIN W. de Nichols Service a répondu le 04/18/2025 05:08 AM

Thank you Karleen for taking the time to leave us a nice quick review and a five star rating! We look forward to seeing you and servicing your vehicle in the future.


JS
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Jen S.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
10
Always happy with Nichols!
Always happy with Nichols! Another excellent customer experience.
ROBIN W. de Nichols Service a répondu le 04/03/2025 05:27 AM

We are pleased we can continually meet your expectations. Thank you Jen for a pleasant review and five star rating!


MH
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Mike H.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
10
Always great service
We've gone to Nichols for many years now and have always had good service. Got our truck inspected yesterday...took it in early and it was ready to pick up just a little after nine. We always recommend Nichols.
ROBIN W. de Nichols Service a répondu le 03/22/2025 05:46 AM

Mike, thank you for taking the time to leave us a positive rating and review.  We appreciate your continued patronage and look forward to providing service in the future.


JM
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Jeffrey M.
Holley, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
10
Inspection and oil change
Excellent service. Was greeted with a good morning. In and out in 25 minutes.
ROBIN W. de Nichols Service a répondu le 03/22/2025 05:44 AM

Jeff,   Thank you for the positive rating and positive review.  We appreciate you taking the time to do this.  Our aim is to treat our customers as family, so happy you liked the service!  Looking forward to servicing your vehicle again in the future.


GM
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GARY M.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
NYS Inspection
Scott and his team are the absolute best. Always professional and very helpful. I recommend Nichols Service to all those needing the best for their automotive needs.
Gary Metz
ROBIN W. de Nichols Service a répondu le 03/12/2025 05:30 AM

Gary, thank you for taking the time to leave a nice review and five star rating. We also appreciate the recommendations as they go a long way. We look forward to servicing your vehicle again in the future.


CB
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CAROL B.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Oil/filter change
Took vehicle in for oil/ filter change and checked over for winter. Work was done within 30 minutes and no problems with vehicle. Their work was excellent.
ROBIN W. de Nichols Service a répondu le 02/12/2025 05:26 AM

We are proud of the work we do. Thank you Carol for taking the time to leave a great review and five star rating! We look forward to servicing your vehicle in the future.


JP
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JOE P.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2025
client vérifiéVérifié Client
10
great
great
ROBIN W. de Nichols Service a répondu le 01/30/2025 05:33 AM

Thank you, Joe, for the five star rating and quick review! 


JH
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JIM/ CAROL H.
Spencerport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Prius annual inspection
Might have taken 20 min from walk-in to walk-out! Friendly staff, as always.

Client vérifié
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2024
client vérifiéVérifié Client
9
Great service as always
Went in for an oil change. Everything from making the appointment to casing out was easy. Awesome folks there that have gone above and beyond on multiple occasions
ROBIN W. de Nichols Service a répondu le 12/23/2024 06:49 AM

Thank you for such a great review! We do our best to tackle any problems our customers may have and are pleased to have been able to help you out on such occasions. We're glad that our most recent service provided to you has gone smoothly and appreciate you taking the time to leave a 5 star rating.


Client vérifié
Kendall, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2024
client vérifiéVérifié Client
10
Oil change and new tires
Best Garage ever! Love the services. Nice to hear Christmas music too.
Happy Holidays to you all.
Thanks,
Karleen
ROBIN W. de Nichols Service a répondu le 12/04/2024 09:25 AM

Thank you for the wonderful review!  We are always happy when our customers are pleased with our service, we strive to please!  Appreciate your trust is us and happy holidays to you as well.


AE
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AMY/SHAWN E.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2024
client vérifiéVérifié Client
10
Trustworthy service always!
I’ve been a loyal customer of Nichols Services for all my automotive needs, and I can confidently say they are nothing short of exceptional. From the moment you walk in, you’re greeted with a warm welcome from the staff, who are always polite and accommodating. It’s evident that they value their customers and strive to provide the best service possible.

The owner, Scott, truly stands out as a gem in the industry. He is an honest and hard-working individual who goes above and beyond to ensure that every customer leaves satisfied. It’s refreshing to find someone so dedicated to their craft and genuinely cares about the people they serve.

I’ve always felt comfortable bringing my vehicles here, knowing that I will receive fair treatment and quality work. In fact, I appreciate them so much that I often bring little treats like coffee or donuts to show my gratitude for their kindness and excellent service.

If you're in Brockport and in need of automotive services, I wholeheartedly recommend Nichols Services. They have earned my trust and loyalty, and I’m confident they will do the same for you!

Amy E.
ROBIN W. de Nichols Service a répondu le 12/03/2024 11:24 AM

Amy,

Thank you for such a glowing review!  We at Nichols truly try to treat each customer as family and do our best to provide the best possible service we can.  We appreciate the time you took to do this and look forward to providing service again in the future.  We never turn down treats!!


JP
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JOE P.
Brockport, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2024
client vérifiéVérifié Client
10
Inspection
Great people would recommend to a friend
ROBIN W. de Nichols Service a répondu le 11/14/2024 10:46 AM

Joe we appreciate you taking the time to leave us such a positive rating and review.  Nichols strives to please each of our customers and we are happy you were.   Thank you .

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.