I'm from out of town, I knew there was something major wrong with my car and had no idea where to take it. A quick search of auto repair places indicated that New Era was right around the corner. I pulled in and Fadel treated me like a long time customer. I had appointments all the next day on the west coast of Florida that I sure didn't want to cancel. Fadel and his team worked like a pit crew, they even stayed late to get me back on the road. I didn't miss a single appointment, they did an amazing job! I tried and tried to get them to relocate to North Florida!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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