If you need work done..... RUN THE OTHER WAY. Thought they were a good facility, but was WRONG, can't give Negative Star Rating.
Had various items worked on, was given a promised price not to exceed and a handshake, not very truthful, make sure you have Everything in Writing. Take photos prior and post work performed. Items broken, but told they were not responsible. Starter came loose causing damage to flywheel and other wiring components. Paid over $3000 for a AC system, fought over a month within their facility to resolve issues. I ended up having to contact manufacture with photos. Manufacture and another qualified installer of AC system had to fix all of their installation issues, for an additional $2500. THEY DO NOT WARRANTY ANYTHING THEY SAY. Myself and others I know have noticed when finished, they find something else for an additional cost. Without your permission or notification, just an extra charge, final price always higher than quoted.
PC
P C.
Camby, IN
02/01/2022
0
Mislead, regret having work done
If you need work done..... RUN THE OTHER WAY. Thought they were a good facility, but was WRONG, can't give Negative Star Rating.
Had various items worked on, was given a promised price not to exceed and a handshake, not very truthful, make sure you have Everything in Writing. Take photos prior and post work performed. Items broken, but told they were not responsible. Starter came loose causing damage to flywheel and other wiring components. Paid over $3000 for a AC system, fought over a month within their facility to resolve issues. I ended up having to contact manufacture with photos. Manufacture and another qualified installer of AC system had to fix all of their installation issues, for an additional $2500. THEY DO NOT WARRANTY ANYTHING THEY SAY. Myself and others I know have noticed when finished, they find something else for an additional cost. Without your permission or notification, just an extra charge, final price always higher than quoted.
TR
Tom R.
Mooresville, IN
08/17/2011
Vérifié Client
Excellent work
Naylor's Automotive has always done an outstanding job with my vehicles. They are knowledgeable, courteous, and do great work. They let me know up front what the problem is and how much it will cost. I trust them completely with my automotive needs.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client
Had various items worked on, was given a promised price not to exceed and a handshake, not very truthful, make sure you have Everything in Writing. Take photos prior and post work performed. Items broken, but told they were not responsible. Starter came loose causing damage to flywheel and other wiring components. Paid over $3000 for a AC system, fought over a month within their facility to resolve issues. I ended up having to contact manufacture with photos. Manufacture and another qualified installer of AC system had to fix all of their installation issues, for an additional $2500. THEY DO NOT WARRANTY ANYTHING THEY SAY. Myself and others I know have noticed when finished, they find something else for an additional cost. Without your permission or notification, just an extra charge, final price always higher than quoted.