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Napleton Hyundai of Carmel

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(2 839 Avis)
38

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
283
Total des ReScores
4,6
Moyenne de ReScore
38
Score NPS ®

Détails de l'entreprise

À propos

Napleton Hyundai of Carmel will provide you service with integrity. We are located in Indianapolis IN. Our Service Center is fully equipped to handle all of your vehicle maintenance needs. Call us today to schedule a visit! Napleton Hyundai of Carmel will provide you service with integrity. We are located in Indianapolis IN. Our Service Center is fully equipped to handle all of your vehicle maintenance needs. Call us today to schedule a visit!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(317) 848-4200

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
4200 East 96th Street Indianapolis, IN 46240
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(2 839 Avis)

JH
gravatar
Jennifer H.
Carmel, IN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/16/2025
0
Catégorie : Service
HORRIBLE SERVICE DEPT
I have a 2024 Hyundai Elantra SEL Im leasing it brand new since august 2024. My front windshield defrost stopped working in January 2025 & i had numerous warning lights I drive 60miles daily for work so driving became dangerous. I had to wait 10 weeks until they would look at it. It took 26 days for them to fix the defrost issue (they did give me a loaner), the day they gave it back to me i didn't have a horn! They also cant figure out why i no longer have FCA & BCA. They couldn't figure out why these standard features just disappeared in my settings under driver assistance. They forgot to attach wires when they had to remove my dash. They then had it 21 additional days to fix the horn issue. I just got it back and now the 2 middle vents nothing blows out, you can hear blowing, because they didn't attach hoses correctly. They also didn't attach the panels back on under my dash. Months and months of this, time missed from work, personal time used in my life, issues still present and new issues started while at the dealership all because of horrible customer service. Their lack of service & knowledge is a JOKE and PATHETIC!! Let alone how they speak to a female, like we aren't educated & couldn't possibly know what we're talking about!!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.