Nalini said they were attentive and they wanted to help her. They were a little bit too pricey on the labor though, the parts were way less than the labor cost. Overall it was great and they fixed what was making the noise on her vehicle, and they also pointed out other things that could possibly go wrong in the future. Trent was attentive to details and he let her know what was going on every step of the way, he also took her back and showed her what parts needed to be replaced, she's never had anyone do that before.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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