Chris is helpful and accommodating. He was able to fit me in the schedule quickly. He also set a loaner aside for me in case I needed it. That doesn’t happen at the dealership. I like that you get a link to track progress in the text message when they start working. I also like that Jeff took the car for a test drive to make sure it was good to go before I picked it up. I think he even vacuumed the two front mats! Thanks! The only thing I would have liked was to learn the procedure for paying and picking up my car after closing when I dropped my car off. I knew my car would be done close to closing but wasn’t thinking it’d be ready five minutes before closing. Not being familiar with the process of paying and picking up the car after closing was a little stressful. The process of getting the key was sent in a text along with a picture and was easy to follow. Now I’ll know for next time.
Thank you for great service and reasonable prices!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
Thank you for great service and reasonable prices!