business image

Motor Masters Automotive

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(132 Avis)
98
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
2
Total des ReScores
4,0
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(650) 524-3090
By Appointment Only
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
by appointment only
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
4399 S El Camino Real San Mateo, CA 94403
Motor Masters Automotive's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(132 Avis)

LH
gravatar
LISA H.
Belmont, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Excellent Service
Motor Masters was very responsive to my needs and went above and beyond in servicing my vehicle.
Mark S., President de Motor Masters Automotive a répondu le 06/04/2025 09:34 AM

We’re glad to hear that our team hit the mark! Going above and beyond is just another day at Motor Masters, and we're delighted that your vehicle received the care it deserved. If your car ever needs a little extra love in the future, you know where to find us!


RM
gravatar
RICK M.
Belmont, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2025
client vérifiéVérifié Client
10
The best.
Best mechanic on the peninsula.
Mark S., President de Motor Masters Automotive a répondu le 05/29/2025 09:34 AM

We appreciate your glowing recommendation! Being labeled as "the best" is quite an honor, and we promise to keep our tools sharp and our skills sharper. If our service made your day a little brighter, then we've done our job well! We look forward to keeping your vehicle in top shape!


JC
gravatar
Jason C.
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
10
Good
Very very good
Mark S., President de Motor Masters Automotive a répondu le 03/29/2025 12:32 AM

We're glad to hear that you think we're very, very good! It sounds like we might be in the running for the title of “Best Auto Shop” in your book. If there's anything you'd like to share about your experience, we're all ears. Happy driving!


DB
gravatar
DAN B.
San Jose, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
GMC Sierra
Every time I leave motor Masters, I’m a happy customer. He always does wonderful work and always treats me with upmost respect. Always communicates with me. What’s going on with the truck? Thank you for continuous Good service.
Mark S., President de Motor Masters Automotive a répondu le 03/26/2025 04:54 PM

We appreciate the shout-out! It’s always fantastic to hear that our hard work is paying off and that you leave with a smile (and hopefully not just from the service, but from our charming demeanor). Communication is key, and we’re glad you feel well-informed about your truck's journey with us. Here's to many more happy miles ahead!


JH
gravatar
JUDY R. H.
Martinez, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Wonderfull Place to Get My Car Worked On!
I have been taking my cars into Motor Masters for over 10 years now. Mark and his crew have always been very helpful and willing to answer my questions. Their work has always been great with no complaints from me!
Mark S., President de Motor Masters Automotive a répondu le 03/11/2025 09:33 AM

It's fantastic to hear that you've been trusting us with your vehicles for over a decade! It's always a pleasure to know that our team can answer your questions and provide quality work without any surprises. We're honored to have you as a loyal customer. Here's to many more years of smooth rides and happy driving!


TA
gravatar
TAMIR A.
San Bruno, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/05/2025
client vérifiéVérifié Client
10
Very friendly
I had a great experience they provide great customer service
Mark S., President de Motor Masters Automotive a répondu le 01/06/2025 01:08 PM

We're so glad to hear that you had a great experience with us! It’s wonderful to know our customer service hit the mark. Our team aims to make every visit as smooth as a freshly waxed hood. If you ever need anything else, don’t hesitate to reach out. Your satisfaction is our fuel!

Mark A. Sutherland
President
(650) 524-3090

CP
gravatar
CHERYL P.
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2024
client vérifiéVérifié Client
10
Part under warranty replaced quickly :)
Thank you Mark for replacing the tensioner so quickly - really grateful to you for keeping my old car running for so many years!
Mark S., President de Motor Masters Automotive a répondu le 12/16/2024 07:42 PM

We appreciate you taking the time to share your experience. It’s great to hear that the tensioner replacement was handled quickly. Keeping older cars running smoothly is our specialty—it’s like giving them a little extra life support! We’re always here to help if your trusty steed needs more care down the road.

Mark A. Sutherland
President
(650) 524-3090

Client vérifié
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2024
client vérifiéVérifié Client
10
These guys are the best.
I really think they do a great job here.
Mark S., President de Motor Masters Automotive a répondu le 11/22/2024 11:41 PM

We appreciate your feedback and are glad to hear that you think we're doing a great job! It’s always our mission to keep your wheels turning smoothly, so hearing it from you makes our day. If you ever need anything else, just let us know—our toolbox is always open!

Mark A. Sutherland
President
(650) 524-3090

KW
gravatar
KELLYLYNN W.
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2024
client vérifiéVérifié Client
10
Best Service and Status Updates!
Mark, President of MM, was/is the greatest shop president that I’ve ever worked with. He constantly provided me with updates about the progress of my much needed repairs (battery replacement, tire replacement and tire repair). He spoke in a language that most of us non-vehicle repair specialists could understand; I could clearly understand all of his recommendations. Not only timely and kind, I did my research and the pricing was wonderful. I highly recommend MM for any service you need…they cover all bases! Thanks, Mark! I’ll be back!
Mark S., President de Motor Masters Automotive a répondu le 11/01/2024 09:33 AM

We appreciate you taking the time to share your experience with us. It sounds like Mark has a gift for turning complex car repairs into a leisurely chat over coffee. We're delighted to hear that you found our updates helpful and that our pricing didn’t make your wallet weep! At Motor Masters Automotive, we strive to keep everything clear and simple, so you never feel like you're navigating a foreign language. We'll be ready to tackle any future automotive adventures you have in mind!

Mark S., President de Motor Masters Automotive a répondu le 11/22/2024 11:46 PM

Thank you for taking the time to give us a 5 star review. Also thank you for the trust in us on the repairs to your vehicle. Please feel free to contact us anytime if you need any service or repairs!

Mark A. Sutherland
President
(650) 524-3090

MR
gravatar
MARK R.
Belmont, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2024
client vérifiéVérifié Client
10
Mark for motor Masters fix the fuel line that was leaking on my wife's 2015 Yukon highly recommend his services.
Mark from motor Masters repaired my wife's leaky fuel line on her 2015 Yukon Denali. Excellent work!!
Mark S., President de Motor Masters Automotive a répondu le 08/26/2024 09:33 AM

Hi Mark! We're delighted to hear that you had a great experience with us at Motor Masters Automotive. Repairing a leaky fuel line is no small task, so it's fantastic to know that you found our work excellent. Your wife's 2015 Yukon Denali is a beauty, and we're glad we could help keep it running smoothly. If there's anything else we can do for you in the future, don't hesitate to reach out. Safe travels!


CG
CHARLES G.
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2024
client vérifiéVérifié Client
10
Convenient and fast
Very flexible and fast.
Mark S., President de Motor Masters Automotive a répondu le 08/25/2024 09:32 AM

We're delighted to hear that you found our service to be flexible and fast. Your satisfaction is of the utmost importance to us, and we strive to provide efficient and accommodating service to all our customers. We appreciate your feedback and look forward to serving you again in the future!


PA
gravatar
PERRY A.
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2024
client vérifiéVérifié Client
10
Very knowledgeable shop owner/mechanic.
Mark is a great mechanic. I've been going to him for my maintenance/repairs for two years.
Mark S., President de Motor Masters Automotive a répondu le 07/18/2024 12:22 PM

Hi there, Perry! Thanks for taking the time to share your experience with us. We're thrilled to hear that Mark has been providing you with top-notch service for the past two years. We appreciate your loyalty and look forward to continuing to serve you in the future. If you have any questions or need assistance, feel free to reach out. Drive safely!


JG
JOHN G.
San Francisco, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2024
client vérifiéVérifié Client
10
Above and beyond
Mark was very helpful in getting my car back to running. He was troubleshooting and never gave up. Appreciate his efforts. Will definitely come back for any of my car needs.
Mark S., President de Motor Masters Automotive a répondu le 05/15/2024 09:33 AM

We're delighted to hear that Mark's troubleshooting skills helped get your car back on the road! We certainly appreciate your kind words and look forward to assisting with any future car needs. Thank you for choosing Motor Masters Automotive!


EG
gravatar
EILEEN G.
Burlingame, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2024
client vérifiéVérifié Client
10
All about the quality
Thank you, Mark for being very honest and letting me know what your expectations were and finding a solution from my older car. I appreciate it I value you and I will be back.
Mark S., President de Motor Masters Automotive a répondu le 05/08/2024 02:23 AM

Thank you for your kind words, Eileen! We're thrilled to hear that we could help find a solution for your older car. Honest communication is always our priority, and we're glad to have met your expectations. We value your trust and look forward to serving you again in the future. Drive safely and take care!


CP
gravatar
CHERYL P.
San Mateo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2024
client vérifiéVérifié Client
10
Great maintenance on my old car - thank you!
Thank you Mark for keeping my old car functioning - very much appreciated!
Mark S., President de Motor Masters Automotive a répondu le 04/04/2024 01:56 AM

Dear Cheryl,We're thrilled to hear about your positive experience with us. Keeping your old car running smoothly is our top priority, and we're delighted to have earned your appreciation. Thank you for choosing us, and we hope to see you again in the future.Best regards,Motor Masters Automotive


1-15 sur 132 résultats
Bons de services et publications
We're thrilled to hear that you appreciated the honesty and support! 🛠️ At Motor Masters, we love giving new life to older cars. Looking forward to your next visit—let's keep that trusty ride on the road! 🚗💨 #CarCare #CustomerAppreciation
Apprendre encore plus

Thank you for the kind words! We love keeping those classic rides running smoothly—just like fine wine, they get better with age! 🍷🚗 Cheers to many more miles ahead! #MotorMasters #ClassicCars
Apprendre encore plus


Thank you for the thumbs up! 👍 We’re thrilled to know you had a very good experience with us. Just remember, we always aim to rev up the service! 🚗💨 Come back anytime for more automotive adventures! #MotorMasters #CarCare
Apprendre encore plus

Thanks for trusting us with your ride! 🚗💨 We're thrilled to hear you felt well taken care of. Mark and the team always aim to clear the haze of car troubles—like a good pair of headlights! Thanks for the recommendation! 🙌 #MotorMasters #ReliableService
Apprendre encore plus

Thank you for the kind words! ?? We're glad Mark could rev up your Subaru's performance. Quick service and happy customers? That's our kind of lane! ?️✨ #MotorMasters #HappyCustomers
Apprendre encore plus

Huge thanks for the shoutout! ?? Our brakes may be squeaky, but our service is smooth as butter! ? We're thrilled to hear Mark left you feeling safe and sound. Come back anytime for more automotive magic! #MotorMastersAutomotive #BrakeItEasy
Apprendre encore plus


We're thrilled to hear you had a tire-rific experience with our team! ?? We're always here to keep you rolling, even when others are napping! Thank you for your kind words—can’t wait to see you again! #MotorMasters #CustomerCare
Apprendre encore plus

?? Thank you for the awesome shoutout! We're thrilled you found our service quick and friendly. Our team works hard to keep things speedy so you can get back on the road! ?️ Come see us anytime you need a pit stop! #CustomerLove #MotorMastersAutomotive
Apprendre encore plus

We're thrilled to hear that you had a great experience with us! ?? Our team is dedicated to providing excellent service and solving any situation that comes our way. Thank you for your support! #CustomerSatisfaction #AutoCare
Apprendre encore plus

? We're delighted to receive such positive feedback, and we're thrilled to have you as a valued customer, Cheryl! Mark's attention to detail is unmatched, and we're grateful for your continued trust and support. #CustomerAppreciation #Grateful ?
Apprendre encore plus

?? We're thrilled to hear about your positive experience! Our team takes pride in going the extra mile to provide top-notch service. Thank you for your kind words and for choosing Motor Masters Automotive! #CustomerSatisfaction #TopNotchService
Apprendre encore plus

Thanks for the kind words, Peter! ? We're thrilled to hear that Mark provided speedy service and accommodated your schedule. We appreciate your support! #CustomerSatisfaction #LateNightService
Apprendre encore plus

? We're thrilled to hear about your positive experience with us! Mark is a gem, isn't he? Thanks for the ❤️ and we can't wait to welcome you back! #CustomerSatisfaction #AutoCare
Apprendre encore plus

? Thank you for the amazing review! ? We're thrilled to have helped you with your tire and provided great service. We appreciate your kind words and look forward to your next visit! #Grateful #GreatService #FairPricing #SanMateo
Apprendre encore plus

Thanks for the kind words, Rudolph! ? We're glad you had a great experience with us. #MotorMastersAutomotive #SanMateo #HappyCustomer ?
Apprendre encore plus

Thanks for the great review, Miguel! ? We're so glad you're happy with the results of your transmission service. #JobWellDone #SanMateo ?
Apprendre encore plus
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.