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Monument Street Auto Center

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 325 Avis)
86
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
2,0
Moyenne de ReScore
86
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(410) 522-3737

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3700 E Monument St. Baltimore, MD 21205
Monument Street Auto Center's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 325 Avis)

CJ
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CHARLIE J.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
So far car is running excellent! Thanks a million
Very professional work ethic

TD
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TERRI D.
Darlington, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Quick service
Needed extra work on my car. It was done very quickly.

SH
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STEVEN H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Great customer service
You can never go wrong with the team. Gary and Morgan get it done, and always at a solid price.
George de Monument Street Auto Center a répondu le 04/18/2025 09:51 AM

We appreciate your confidence in our team and promise to keep the solid prices coming – even if we charge extra for the good looks.


JA
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JENNIFER A.
Aberdeen, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Oil Change
Excellent customer service!
George de Monument Street Auto Center a répondu le 04/15/2025 09:36 AM

We appreciate your recognition of our customer service; it truly drives our team to keep raising the bar in automotive care. If only cars could give compliments too!


FW
FRANCINE W.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Outstanding
Their customers services are outstanding and will to work with you , to help resolve issues with vehicle. Would recommend them for business. Outstanding !!!
George de Monument Street Auto Center a répondu le 04/04/2025 09:39 AM

We appreciate your kind feedback on our customer service; it seems we’ve found the secret to car and customer happiness. Your recommendation means a lot to us!


JR
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JOHN R.
Rosedale, MD
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Professional and up front with pricing
Always had a good experience here. Fair pricing always up front, no surprises. Timing of repairs are in a timely manner.
George de Monument Street Auto Center a répondu le 04/01/2025 09:36 AM

We appreciate you sharing your experience; it's great to know that we are your reliable pit stop without the surprise pit crew!


AB
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AUDRICK B.
Baltimore, MD
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/30/2025
client vérifiéVérifié Client
0
8 whole 8 hour shift and I’m off
More staff

KC
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KEN C.
Annapolis, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
10
Always great service
Great service from Gary
George de Monument Street Auto Center a répondu le 03/27/2025 09:37 AM

We appreciate your feedback – it seems Gary has been busy saving the day! Your support keeps our engines running smoothly.


AR
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AMANDA R.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
9
Professional and efficient
I was able to get a Maryland inspection quickly and the price was reasonable. It took two hours just like they said and I got a email and hard copy upon leaving. This place is solid and good customer services
George de Monument Street Auto Center a répondu le 03/27/2025 09:37 AM

We appreciate your positive feedback and are delighted our service met your expectations; we aim for solid reliability, not an illusion. Your satisfaction keeps our engines running smoothly.


ML
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MAX L.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Honest n Friendly
I have a Fleet of Work Vehicles cars and trucks and vans. Garry and Morgan are the nicest people I’ve ever met in the Auto Repair Business. They always take the time to explain what my vehicles problem is and what my options are…. I never feel like they want to STICK To Me. And that’s rare in their industry. That’s why I keep coming back, and take the time out of a busy day to say thank you… both
George de Monument Street Auto Center a répondu le 03/26/2025 09:39 AM

We appreciate your kind feedback. It seems Garry and Morgan have mastered the art of auto repair with a personal touch—no sticky situations here!


LL
LOUISE L.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
client vérifiéVérifié Client
10
Great Service
As someone who doesn’t know much about cars, sometimes going to auto shops can be intimidating. My experience was wonderful and I highly recommend this auto shop!
George de Monument Street Auto Center a répondu le 03/25/2025 09:36 AM

We are delighted to hear that you found your visit welcoming; we strive to make our shop less intimidating and more enjoyable—like a car spa day!


BL
Breon L.
Elkridge, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
Catégorie : Service
Breon said they are pretty quick, they identified all issues and fixed what was wrong.
Recommandé
George de Monument Street Auto Center a répondu le 03/22/2025 09:38 AM

We appreciate your recognition of our efficiency in diagnosing and resolving issues. It's always our goal to keep your vehicle in tip-top shape, faster than you can say "oil change.


MS
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Monique S.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
9
Always helpful. good service
Always good and friendly service from Morgan and Gary, whether it is a nail in my tire or a defective catalysator. They were able to pull up the warranty on the catalysator and got a new on installed. I was only due the labor costs.
George de Monument Street Auto Center a répondu le 03/21/2025 09:39 AM

We appreciate your feedback and are happy to hear that Morgan and Gary have successfully tackled both tires and catalysators with a smile. Your trust in our service truly drives us further, just like your car!


CK
Chloe K.
Abingdon, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
Catégorie : Service
Chloe said everyone was very nice and very helpful, they had good communication and they got her helped out really quickly.
Recommandé
George de Monument Street Auto Center a répondu le 03/21/2025 09:39 AM

We appreciate your feedback and are delighted to hear our team's quick service and communication made your experience enjoyable. Helping out is what we do best, and we aim to keep it friendly!


EN
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ERIN N.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Amazing
Always amazing customer service from Morgan & Gary !
George de Monument Street Auto Center a répondu le 03/15/2025 09:39 AM

We appreciate your recognition of our team's customer service; Morgan and Gary truly make automotive magic happen. We're glad you noticed!

Bons de services et publications
Thanks for the kind words! If only fixing your car's AC could cool down our office coffee, right? We appreciate your trust in us!
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We appreciate your dedication to quality! At Monument Street Auto Center, we believe great service is worth its weight in gold.
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Thanks for the kind words! At Monument Street Auto Center, we believe in fixing more than just cars—it's all about fixing mistakes with style.
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Thank you for the kind words! We love all vehicles, young or old—every ride has its charm!
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We're thrilled you enjoyed our service! Our team works hard to keep things running smoothly—just like your car!
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Thank you for the stellar review! ? We're thrilled to hear the alignment was on point and the pricing hit the right note. Your support means the world to us. We can't wait to welcome you back for more auto magic! ?✨ #CustomerAppreciation #AutoCare
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We appreciate the kind words! ?✨ It's great to know that our team, including Gary, is making your experience amazing. We're all about making cars happy (and owners too)! Thanks for spreading the love! ? #MonumentStreetAuto #HappyCars
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Thanks for the stellar review! ? We're glad our oil change team was quick and thorough – we aim to keep you and your car running smoothly. Feel free to pop by anytime for a check-up or a quick tune-up! ?? #AutoCare #QuickService
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Thanks for the stellar review, Andrew! ? We're thrilled you appreciated our prompt response and fantastic customer service. We strive to exceed expectations! ? #CustomerSatisfaction #AutoCare
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? Thank you for the fantastic review! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to welcoming you back! ?? #CustomerAppreciation #AutoServices
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Sidone! Being called honest and dependable is music to our ears! We're thrilled to have earned your trust. Let's keep the good vibes rolling! ?✨ #FiveStarService #Grateful
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