Took my mother's car in because I had just been out on some gravel roads and was having some engine vibration in reverse. Ethan, their manager, told me I needed 4 motor mounts and the cost would be between $1200 and $2000. I doubted this and took the car to an actual mechanic - not one who learned to change oil during a 15 minute computer training.
Mechanic tells me there is a rock stuck between the center engine mount and the car. $80 bucks and it's fixed.
Monro tried to rip off a senior citizen. Here we are in the midst of a pandemic, everyone is short on cash, and my mother, 75, on a very fixed income, was almost ripped off by Monro.
I called to complain and was told by Ethan to "Come down and complain to his face."
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Mechanic tells me there is a rock stuck between the center engine mount and the car. $80 bucks and it's fixed.
Monro tried to rip off a senior citizen. Here we are in the midst of a pandemic, everyone is short on cash, and my mother, 75, on a very fixed income, was almost ripped off by Monro.
I called to complain and was told by Ethan to "Come down and complain to his face."
STEER CLEAR IF YOU LIKE YOUR MONEY.