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Momentum Hyundai

Score moyen
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(493 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
12
Total des ReScores
3,6
Moyenne de ReScore

Détails de l'entreprise

À propos

Momentum Hyundai is your Fairfield, CA Hyundai Dealer. We are also convenient for drivers from Vallejo, Martinez, and Vacaville. Visit our full service dealership for any maintenance service or repair! We are ready to assist you with all of your vehicle needs. Momentum Hyundai is your Fairfield, CA Hyundai Dealer. We are also convenient for drivers from Vallejo, Martinez, and Vacaville. Visit our full service dealership for any maintenance service or repair! We are ready to assist you with all of your vehicle needs.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(707) 402-5700
Opening in 44 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
2775 Auto Mall Parkway Fairfield, CA 94533
Momentum Hyundai's Avis
Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5Évaluation globale 4,2/5
4,2
(493 Avis)

CM
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Craig M.
Wildomar, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2021
Excellent, professional and prompt service
We were very happy with everyone who helped us and repaired our car!
Recommandé

LC
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Lane C.
Temecula, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2020
Phenomenal service and integrity!
I took my car in to get my ignition coils looked at one month ago due to the car shaking upon starting and at lights (while stopped). My car had previously been serviced by the Pep Boys on Winchester Road and they had replaced the coils once before, but they couldn't figure out why it was shaking this time around after they had done that work; thus I took it to the dealership to have them inspect it. It turns out that Pep Boys had put the wrong ignition coils in (because they didn't follow a factory recall for them). Thankfully Hyundai caught that and fixed the issue. Now, one month later, the car was starting to have the same issues with shaking (which obviously frustrated me because it had JUST been fixed). So, I took it back in to get looked at and they determined that there was no issue at all with the ignition coils. The problem was that Pep Boys did not space the spark plugs correctly which caused them to misfire... needless to say, I am grateful to Hyundai for catching that and fixing it with unnecessarily charging me for more ignition coils. Their professionalism and knowledge is paramount, and they have the integrity to not overcharge you for unnecessary work. I will never take my car to get serviced anywhere else again (especially not the Pep Boys on Winchester).
Recommandé

NR
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NEDA R.
Escondido, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2019
RED CARPET SERVICE
I DRIVE FROM ESCONDIDO TO TEMECULA HYUNDAI BECAUSE OF THE FRIENDLY STAFF AND THE BEST CUSTOMER SERVICE
Recommandé

TW
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Timothy W.
Fairfield, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/17/2018
client vérifiéVérifié Client
Catégorie : Service
My cars a LEMON
Shady dealership/ my car is stuck in the garage of a closed down bankrupt business with engine in pieces and I never recieved one call from anybody. LAW SUIT WILL BE COMING
Non recommandé

Client vérifié
Fairfield, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2018
client vérifiéVérifié Client
Catégorie : Service
Service was done as promised within my time frame.
See above
Courtesy ride was as promised.
Recommandé

Client vérifié
Dixon, CA
Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/11/2018
client vérifiéVérifié Client
Catégorie : Service
Speedy service
Pleasant staff and very helpful
Recommandé

JS
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Julian S.
Suisun City, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/11/2018
client vérifiéVérifié Client
Catégorie : Service
Very disappointing
Service rep was rude and unwilling to help with getting a loaner vehicle while I got me cat looked at for a third time.
Non recommandé

AP
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Anthony P.
Vacaville, CA
Hyundai Ioniq Hybr
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/09/2018
client vérifiéVérifié Client
Catégorie : Service
no title
service costs excessive-- would not recommend having service performed at this dealership
Non recommandé

Client vérifié
Antioch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2018
client vérifiéVérifié Client
Catégorie : Service
Awesome staff
The service staff that helped me was customer oriented and was very helpful throughout the process.
Recommandé

MS
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Mary S.
Fairfield, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2018
client vérifiéVérifié Client
Catégorie : Service
Timely
Close to my house, when you make a appointment they are ready for you.
Recommandé

FJ
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Floydette J.
Suisun City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2018
client vérifiéVérifié Client
Catégorie : Service
Ms james
Quick service
Recommandé

DM
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Donald M.
Antioch, CA
Hyundai Sonata Plu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/23/2018
client vérifiéVérifié Client
Catégorie : Service
Oil change service
Great price good job will be back everything was perfect
Recommandé

WF
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Wayne F.
Moraga, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2018
client vérifiéVérifié Client
Catégorie : Service
Great Service
They did a great job and were very fast.
Thank you!
Recommandé

FG
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Felipe G.
Fairfield, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/16/2018
client vérifiéVérifié Client
Catégorie : Service
Poor customer service
The person who took my service was extremely rude and not capable of provide proper customer service.
Non recommandé
KRIS O., Service Manager de Momentum Hyundai a répondu le 10/18/2018 04:04 PM

Greetings,

I appreciate your response to the survey and will use this information to always improve. It is very important that all of our customers feel valued and appreciated, I apologize that we fell short and want you to know we do not take your business for granted. I will address your concerns among the staff, this is not our normal representation of doing business and am very sorry for the event! I do take these matters seriously.


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Client vérifié
Fairfield, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/15/2018
client vérifiéVérifié Client
Catégorie : Service
Excellent customer services
Excellent customer service
Recommandé
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