Held my girlfriends car overnight because we came “too late” for payments to be taken. We came within the hours posted online. Guess they changed their hours and didn’t think to let anyone know. Came the next morning to pick up and the person who was supposed to be there was sick. Spent about an hour waiting trying to sort it out. Terrible personalities holding us responsible for there terribly run business. All for a $68 oil change. Never coming back.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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