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Millennium Hyundai

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 881 Avis)
43

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
169
Total des ReScores
4,7
Moyenne de ReScore
43
Score NPS ®

Détails de l'entreprise

À propos

Millennium Hyundai is located on Long Island, in Hempstead, NY. Our Service Technicians are not only friendly, but also knowledgeable and experienced! Call us today to schedule your next service visit. Millennium Hyundai is located on Long Island, in Hempstead, NY. Our Service Technicians are not only friendly, but also knowledgeable and experienced! Call us today to schedule your next service visit.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(516) 282-3800

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
265 North Franklin Street Hempstead, NY 11550
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 881 Avis)

MM
gravatar
Malaika M.
Islip, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/05/2024
0
Catégorie : Service
Disappointed customer
I am writing to express my deep disappointment and frustration with the service I have received from Millennium Hyundai in Hempstead, New York.

On April 16th, I purchased a vehicle from Millennium Hyundai, excited and hopeful about my new investment. However, by May 11th, the car broke down. Before I even made my first payment, I began experiencing significant issues with the vehicle. It started smoking from the back, and upon turning off the vehicle, it failed to turn back on. The car was promptly towed to your property the same day.

As of today, June 5th, I have yet to receive any updates regarding the status of my vehicle. Despite being assured that the vehicle would be fixed by last Friday, I have heard nothing and have been given the runaround each time I call for information. I was told it was the meter on the vehicle which then turned into a hose being messed up. When attempting to contact the sales department or the general manager, I am consistently stonewalled and no one is willing to assist me.

As a single mother, this situation has been particularly challenging. Although I have been provided with a loaner car, it is an inconvenience as the gas expenses are higher than what I would have incurred with my purchased vehicle.

Given the circumstances and my numerous attempts to seek a resolution, I no longer wish to keep the vehicle. I expressed this concern to Abdul the same week the vehicle went into the shop, and he informed me via text message, which I can provide, that I could not return the vehicle. I was sold a lemon vehicle.

I am seeking a fair resolution that respects my rights as a consumer and alleviates the undue stress and inconvenience this situation has caused.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.