Charles said he appreciates the staff, they talked to him like one with intelligence, they explained to him what the problem is with his vehicle and how they would fix it and they do not try to sell him anything that he does not need.
Harvey said he could tell the employee was a man with integrity and his impression was that he also seemed to be honest and truthful. He did do a good job with the vehicle.
Mike's does an amazing job. He always takes good care of my cars when I bring them in. There I was kind and courteous and even give me a ride to work while I'm waiting for my car to be fixed
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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