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Mike's Auto Service And Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(513 Avis)
100
Écrire un avis

Détails du score

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

À propos

ASE Certified. Friendly and professional automotive service. Family owned. MA State Inspection Station and Registered MA State Repair Shop. ASE Certified. Friendly and professional automotive service. Family owned. MA State Inspection Station and Registered MA State Repair Shop.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(413) 420-5330
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
173 River St West Springfield, MA 01089
Obtenir des directions
Mike's Auto Service And Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(513 Avis)
Écrire un avis
Avis récents
WC
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Warren C.
West Springfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2021
10
Reliable
Only place I'll bring my and my wife's cars for service. Prices are fair and work is great. I'm a senior and trust is very important for me.
KR
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Katie R.
Springfield, MA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/11/2020
Good service but...
I went in for an oil change and they took me late when my appt was 8:15. ,they take me at 8:50 and I had to use the bathroom badly and they wouldn't let me because of covid. I have issues so I need to go when i need to go. Great service but should be nice and let people use restroom if they want our service
Non recommandé
Client vérifié
Agawam, MA
2005 Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2020
client vérifiéVérifié Client
Family owned small business
They always call and keep me updated on the progress of my vehicle. And let me know what needs to be done, giving me the option to take care of it that day or wait.
Mike comes out of the garage to say thank you and talk. That’s what separates a small business from the corporate bs.
Recommandé
MR
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Moe R.
Springfield, MA
2011 Toyota Sienna
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2020
client vérifiéVérifié Client
CURTIOUS CLEAN PROFESSIONAL
CINDY AND MIKE WERE EASY TO DEAL WITH. VERY PLEASENT VERY CLEAN PLACE. IT WAS NICE TO WATCH THE TV AND SEE HOW THEY GIVE BACK TO THEIR COMMUNITY. ALSO TO GET INFORMED ON THEIR KNOWLEDGE FOR WHAT THEY DO. GREAT JOB THANK YOU. MOE ROUTIER
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 06:43 AM

Thanks Moe, glad we could help!

MA
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Michelle A.
Huntington, MA
2013 Chevrolet Equinox
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/25/2020
client vérifiéVérifié Client
Great customer service
Excellent customer service. Very fast with letting me know what was happening with my vehicle, patient while I decided what I was going to do, answered all my questions (the owner even called me back to explain everything to me) and very reasonably priced.
Recommandé
JP
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Jose P.
Holyoke, MA
2005 Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2020
client vérifiéVérifié Client
Very friendly
I was going around looking for a reliable shop for my cars and I think I found it. Very friendly and reliable.
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/20/2020 06:31 AM

Thank you Jose!!

RD
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Robert D.
West Springfield, MA
2012 Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2020
client vérifiéVérifié Client
Top notch service!!
Thanks for always providing excellent service!!
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 06:47 AM

Thank you!!

Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:34 AM

Thank you!

Client vérifié
Holyoke, MA
2005 Mercedes-Benz E500
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/09/2020
client vérifiéVérifié Client
Very nice customer service
They did their best for my car. What they weren’t able, they recommended other place
Recommandé
DP
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Dave P.
West Springfield, MA
2014 Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2020
client vérifiéVérifié Client
Trustworthy!!
Recommended you can trust them
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:30 AM

Thank you Dave!

KC
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Karen C.
Feeding Hills, MA
2009 Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2020
client vérifiéVérifié Client
Honest and reasonable!!
I am very pleased with the service here. They were honest and up front with me about the cost. I appreciate them taking the time to fit me in considering I did not have an appointment!
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:31 AM

Thank you Karen!

NC
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Nancy C.
West Springfield, MA
2013 Honda Civic Sdn
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
client vérifiéVérifié Client
conscientious, honest and helpful customer service.
I have used Mike’s to evaluate a used car that I wanted to buy. He was thorough and honest. Now he helps me maintain that car.
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:31 AM

Thanks Nancy!

BB
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Bob B.
Chicopee, MA
2016 Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
client vérifiéVérifié Client
Great Service
Mike’s takes care of all my maintenance on my Camry Hybrid.
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:31 AM

Thanks Bob!

MS
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Michael S.
Agawam, MA
2006 Pontiac G6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2020
client vérifiéVérifié Client
Friendly dependable service every time!
Mike's Auto consistently provides great service whether a quick oil change or longer repairs.
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:32 AM

Thanks Mike!

FH
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Fred and Jessica H.
Springfield, MA
2014 Nissan Murano
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2020
client vérifiéVérifié Client
I take my car nowhere else
I take my car to Mikes because they know what they are doing and don’t try to get you to do things to your car you don’t need. They keep you informed along the way and really friendly.
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 03/26/2020 07:32 AM

Thank You!

CW
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Charlie W.
West Springfield, MA
2017 Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2020
client vérifiéVérifié Client
Mike's has never failed to exceed my expectations regarding their service for my cars
My trust in Mike's Auto Service is reassured each time I use their service. Mike's opinion and decisions regarding service for my cars is constantly based on quality professional service long term. There's no price gouging, cheating and no risky shortcuts. He wants to build lasting relationships based on trust. The more I place my trust in him the more he is devoted to maintain that trust. I like working with him.
Recommandé
Mike Z. de Mike's Auto Service And Repair a répondu le 02/12/2020 02:37 PM

Thank you Charlie, that means a lot!

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