business image

Midtown Tire And Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(205 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore

Détails de l'entreprise

À propos

At Midtown Tire & Auto Service, our mission is to offer you the latest in parts and products, at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. At Midtown Tire & Auto Service, our mission is to offer you the latest in parts and products, at the best prices, and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable.

Catégories
Entretien de la voiture, Entretien de la voiture, Atelier de réparation
Contact
(314) 533-4300

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
4101 Lindell Blvd Saint Louis, MO 63108-2913
Midtown Tire And Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(205 Avis)

OT
gravatar
ODELL T.
Kansas City, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2018
...STRANDED...BUT NOT FOR LONG...
...I RESIDE IN KANSAS CITY...DROVE TO ST LOUIS FOR A VISIT...MY ALTERNATOR & BATTERY BOTH LEFT ME STRANDED DURING THE RUSH HOUR...I WAS BLESSED IN THE FACT 'MIDTOWN-TIRE' WAS LITERALLY DOWN THE STREET...
...THEY HAD ME FIXED & BACK ON THE ROAD WITHIN 12 hours...AND BOTH INSTALLED PARTS ARE STILL PURRING AWESOMELY...
#ThanxMuch_
Recommandé

MM
gravatar
MIKE M.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2018
client vérifiéVérifié Client
Outstanding customer service
Quick & affordable service done by excellent mechanics who pay attention to details. Appointment times are always honored.
Recommandé

Client vérifié
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2018
client vérifiéVérifié Client
Inspection
The work was quick and efficient
Recommandé

RH
gravatar
RACHEL H.
Affton, MO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/14/2018
client vérifiéVérifié Client
Great service
The service is great. I work across the street and I can drop off my car for an oil change and it’s done by the time I get off work. The only down side is that the mileage on the return sticker is always wrong and I have to calculate it and rewrite it. It always has the standard miles and not that of full synthetic oil.
Recommandé

SB
gravatar
SEAN B.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2018
client vérifiéVérifié Client
Excellent customer service, excellent service overall.
Everyone was pleasant and helpful, which seems to be rare these days. I brought my vehicle in for service and everyone was courteous, friendly and timely. In a world where the only customer service you receive anymore is poor, Midtown Tire and Auto is a breath of fresh air!!!
Recommandé

SB
gravatar
SCOTT B.
Bridgeton, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2018
client vérifiéVérifié Client
Excellent shop
Excellent shop. Dealer quality and expertise at far more reasonable rates and easy to work with . Thanks again
Recommandé

BC
gravatar
BRAD C.
Saint Louis, MO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/30/2018
client vérifiéVérifié Client
VERY BAD EXPERIENCE
Honestly, I won’t be back and i’m encouraging others to avoid Midtown Tire and Auto also.

Not even getting into the cost, I was told my vehicle would be done in two hours. I left and had heard nothing nearly five hours later. When I called they said it would have been two hours if I had sat there and waited, but since I left, they moved on to other vehicles. I came back and waited another hour and finally got my car 6 1/2 hours later. I would have appreciated someone telling me that, but I don’t understand the difference of if I wait or not. I took an Uber to work and was waiting there. I would have waited in the lobby if the guest WiFi was available, but no one seemed to know the password to the GUEST WiFi.

When I got it back, they left the safety and vehicle inspection paperwork on the dash. Part of what they were supposed to do in order for my car to pass safety inspection was to replace the wiper blades. I left with a form that said my vehicle had passed the inspection with the work that was done. However... the work was not done. When I pulled out, the wipers had not been replaced. My concern is if those were not replaced, what else was not done that I was charged for? (They were replaced immediately upon my return with an apology). Seems to me that if you give me paperwork saying my vehicle was compliant with a state safety inspection and I leave without it being compliant, that would be an illegal business practice. I don’t know that for sure, but i’ll call the State of Missouri to find out.

Suffice it to say that my experience was not positive on several fronts.
Non recommandé

TC
gravatar
Teresa C.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2018
Real Customer Service
Super courteous and professional -- just like customer service is supposed to be! I trust these people with my car and they don't disappoint.
Recommandé
Bill L., Service Manager de Midtown Tire And Auto Service a répondu le 03/28/2018 10:21 AM

Thank you for the kind words and taking the time to let us know how we're doing. We appreciate your business and value your opinion.


Sincerely,


Raymond Huffman
Assistant Manager
Midtown Tire & Auto
314-533-4300

MB
gravatar
MONICA B.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2018
client vérifiéVérifié Client
Excellent work and fair price.
I have been a client since around 2002. Mechanics are always professional, prompt and clear on the work to be done. Great place!
Recommandé

GM
gravatar
GWEN R M.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2018
client vérifiéVérifié Client
Great service!
The best thing I can say is that the service is exceptional. The work k is done in a timely manner at a reasonable cost. I have no complaints about the work. And above all I never have doubts about the quality of work or the prices charged. Succinctly, Midtown is trustworthy.
Recommandé

SG
gravatar
STEVEN G.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2018
client vérifiéVérifié Client
Fast service
I only send my cars midtown they really do know what there talking about...... Thanks MidTown
Recommandé

EH
gravatar
ED and ROSEMARY H.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2018
client vérifiéVérifié Client
Hiss Ford Edge
Service is always friendly, efficient and convenient.
Recommandé

ST
gravatar
SENA T.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2018
client vérifiéVérifié Client
The quality the time the communication and honest makes a customer happy and leaving with an understanding of the work that was performed and it’s signed sealed and delivered my kind of family.....Reliable?
In my personal review once you go there there is no going back my type of friendly
Recommandé

JZ
gravatar
JIM Z.
Saint Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2018
client vérifiéVérifié Client
great job
always good work
Recommandé

MB
gravatar
MONICA B.
St. Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2018
client vérifiéVérifié Client
Excellent
Excellent job, extremely professional and well priced. Thanks!
Recommandé
Bill L., Service Manager de Midtown Tire And Auto Service a répondu le 01/08/2018 12:31 PM

Thank you so much for taking the time to review our business.  We will continue to strive to be worthy of your praise. 

Sincerely,

Michael Deak
Service Advisor
Midtown Tire & Auto
314-533-4300
Entreprises près de chez vous
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(100 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(2 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(3 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 366 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(1 400 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.