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SureCritic / Entretien de la voiture / Midas of Marlborough
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Midas of Marlborough

Score moyen
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
3,3
(7 Avis)
61
Écrire un avis

Détails du score

5 stars
57%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
42%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
61
Score NPS ®

Détails de l'entreprise

À propos

Midas Marlborough is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, Midas Marlborough is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered. ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(508) 281-9026
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
231 E Main St Marlborough, MA 01752
Obtenir des directions

Affiliations

Midas of Marlborough's Avis
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
3,3
(7 Avis)
Écrire un avis
Avis récents
FT
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frank t.
Marlborough, MA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/01/2024
0
BBB COMPLAINT
BBB has attempted to obtain a response to your concerns from the above mentioned company; however, we have not received their reply. Many times, a business will work directly with their customer to resolve matters, and we hope this is the case with your complaint. This communication is to seek your feedback as to the status of your complaint. MIDAS WILL NOT RESPOND TO THE COMPLAINT
FT
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frank t.
Marlborough, MA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/21/2024
0
Scam here,Stay away
I used to be a fan but,,,,Stay away from the Midas in Marlborough,
The price markup they do on parts is outrageous
They put Rebuilt Advance auto parts rear calipers on my car,
the price at Advance(receipt shows advance auto part numbers) is 181dollars,the charged me 289 per caliper,(plus labor)
i asked for my old ones back and they said they would charge me 50 dollars each as they get a 65 dollar core refund back on each one,making there price 116 per caliper,Other parts that were also put in were marked up over 159 dollars each.The manager (Michael) was combative and said thats just the way it is,This place was so much better when Mustang Mike was there,This will be forwarded to corporate as wall as the BBB,Not to mention they broke parts during install so the car had to sit over the weekend,
MG
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Maria G.
Marlborough, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2024
10
Oil change
I went recently to change the oil of a Nissan rogue . I had the best experience ever . At midas u get best service always. Is a place u always can trust . Good quality oil. Best customer service. I'm always proud to choose Midas Marlborough.
FT
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frank t.
Marlborough, MA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/19/2024
0
PRICE MARKUP IS OUTRAGEOUS
Stay away from the Midas in Marlborough,
The price markup they do on parts is outrageous
They put Rebuilt Advance auto parts rear calipers on my car,
the price at Advance is 181dollars,the charged me 289 per caliper,(plus labor)
i asked for my old ones back and they said they would charge me 50 dollars each as the get a 65 dollar core refund back on each one,making there price 116 per caliper,Other prts that were also put in were marked up over 159 dollars each.The manager (Michael) was combative and said thats just the way it is,This place was so much better when Mustang Mike was there,This will be forwarded to corporate as wall as the BBB,Not to mention they broke parts during install so the car had to sit over the weekend, AAA should not do business with them.
SS
SANDRA S.
Marlborough, MA
Hyundai Ioniq Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2023
client vérifiéVérifié Client
9
Got greater service than i expected
Went in for a scheduled oil change and check on a warming sensor that went off. It was my first time there. The staff was friendly, professional and informative. They also emailed me an electronic overview of the assessment which I was incredibly impressed with. I’ll be back for sure.
KA
KINGSLEY A.
Marlborough, MA
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2023
client vérifiéVérifié Client
10
Caught between a nail & a hard place
Ran over a nail and just so happened that it couldn’t be patched because it was too close to the edge . Midas ordered me a tire same day delivery and installment within the hour even.
PM
PATTY M.
Hudson, MA
Cadillac SRX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2023
client vérifiéVérifié Client
10
Quick, professional, kind
Midas Marlborough MA Manager kept me informed of parts arrival, all of the Team were so kind and supportive, and job was done so quickly! Great job!
CC
CONNIE C.
Marlborough, MA
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2023
client vérifiéVérifié Client
10
Handled my situation perfectly
Great service
NS
NERTCAN S.
Marlborough, MA
Tesla Model 3
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/26/2023
client vérifiéVérifié Client
1
Everybody gone! New team here beware..
I took my Tesla there before 4 times for tire change and rotation. This time they said they can’t lift and they don’t know how to do it even tho I provided the plastic pads to lift.

Wasted my time to drive there and wait there.

Need better education of how to lift cars up.

Team before you did 4 times already guys..
NS
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NANCY S.
Marlborough, MA
Toyota Matrix
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2023
client vérifiéVérifié Client
9
Quick, successful, and considerate
Got a same day appointment to diagnose a sudden increase in engine noise. They listened to my description of the noise and surrounding circumstances respectfully. My car was seen within a reasonable amount of time. When I came to the edge of the garage door, the two mechanics explained what they were doing (which I _greatly_ appreciate.) Joe did a simple fix of the original problem, plus another minor semi-cosmetic issue, and topped off one of the car fluids which was slightly down. Plus they gave me the AAA discount without my having to remind them. This is my regular shop for a good reason.
UH
UCHKUN H.
Marlborough, MA
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2023
client vérifiéVérifié Client
10
Oil change
Nice service
GL
GAYLE L.
Oxford, MA
Chevrolet Sonic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2023
client vérifiéVérifié Client
10
Friendly & efficient
Dropped by to see if it would be possible to get an oil change. No problem! They did an inspection and told me what else should be checked, but didn’t hound me about it, what a relief that was! Now I know what to save for. People were friendly and got the work done when they said it would be done.
MR
MICHAEL R.
Marlborough, MA
Honda Civic Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2023
client vérifiéVérifié Client
10
Excellent service
Karl is the best. Totally explained everything. He’s very knowledgeable. Fixed my car and I got it back the same day. I won’t be going anywhere else from now on
Karl H., Store Manager de Midas of Marlborough a répondu le 07/20/2023 10:56 AM

Thank you so much for the kind words, Michael. We're honored to have you as a customer, and we appreciate the trust you've placed in us. Karl is a great manager/technician and we're glad he was able to help you out. We look forward to serving you again soon.

CD
CHERYL ANN D.
Clinton, MA
Subaru Legacy
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2023
client vérifiéVérifié Client
10
Great service.. great price
It was a good experience.. stFf were knowledge curious. Prices good.i would go again
Karl H., Store Manager de Midas of Marlborough a répondu le 07/20/2023 04:41 AM

Thank you for the positive feedback, Cheryl Ann! We're so pleased to hear that you had a good experience with us at Midas of Marlborough. Your kind words about our knowledgeable staff and reasonable prices are especially appreciated. We hope to see you again soon!

SH
STEVE H.
Marlborough, MA
Mercedes-Benz E350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2023
client vérifiéVérifié Client
10
Excellent and timely service
Was driving into Boston when brake fluid light came on. Luckily had appointment next day for brake inspection. Called Carl once light came on and he took car in right away. Carl worked with us and was able to get car back in timely fashion. Good communication throughout process.
1-15 sur 112 résultats
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