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Midas of Brookfield

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(42 Avis)
71
Écrire un avis

Détails du score

5 stars
83%
4 stars
9%
3 stars
<1%
2 stars
2%
1 star
4%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
71
Score NPS ®

Détails de l'entreprise

À propos

Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your Brookfield Midas for additional services. Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your Brookfield Midas for additional services.

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(262) 923-8752
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
12530 W Capitol Dr Brookfield, WI 53005
Obtenir des directions
Midas of Brookfield's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(42 Avis)
Écrire un avis
Avis récents
Client vérifié
Milwaukee, WI
2016 Lincoln MKZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2022
client vérifiéVérifié Client
10
Oil Change
I received an oil change shortly before closing time. The representative I checked in with was welcoming, professional, and thorough. He answered any questions and made sure it was a comfortable, speedy process. Thank you!
Employés avec lesquels vous avez travaillé
avatar
Ryan Myers
Service Advisor
MM
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Marquitta M.
Milwaukee, WI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2022
10
Great costumer service
Great service, great at explaining my services that need to be done great overall I would highly recommend Midas to any of my family members and friends.
Employés avec lesquels vous avez travaillé
avatar
Ryan Myers
Service Advisor
MM
gravatar
MARQUITTA M.
Milwaukee, WI
2012 Buick Enclave
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2022
client vérifiéVérifié Client
10
Very good service
I always have a great experience coming to Midas great customer service
Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
DE
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DARIUS E.
Brookfield, WI
2009 Pontiac Vibe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/06/2022
client vérifiéVérifié Client
0
Job wasn’t done still not done
Still waiting on them to finish the job
Employés avec lesquels vous avez travaillé
avatar
Ryan Myers
Service Advisor
Client vérifié
Milwaukee, WI
2012 Subaru Impreza Sedan
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/05/2022
client vérifiéVérifié Client
2
Left an odor in my car
After having a repair done, there has been a lingering smell of cigarette smoke in my car. I thought I could air it out and use a charcoal bag to absorb the smell but it seems to be stuck into the fabric. I have an allergy to cigarette smoke and I can feel the wheezing everytime I get in my car now. The repair itself seems to have gone smoothly at least but this is not a problem I wanted to deal with.
Derick W., Store Manager de Midas of Brookfield a répondu le 04/05/2022 11:46 AM

Hello, I am sorry to hear that this happened to you. This is not how I want our customers leaving. I will certainly address this issue. If there is anything I can do, please do not hesitate to give us a call. Thank you.

TW
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TIM W.
Brookfield, WI
1999 Mazda 626
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2022
client vérifiéVérifié Client
8
Quick, Quality Work
I brought in my daughters 1999 Mazda 626 for exhaust and suspension estimates. The estimates were more than I was willing to spend on this older car so they were very flexible in allowing me to order some of my own parts to reduce the cost. Work was done quickly and correctly.
Derick W., Store Manager de Midas of Brookfield a répondu le 04/05/2022 11:05 AM

Tim, thank you for your five star review.

Employés avec lesquels vous avez travaillé
avatar
Ryan Myers
Service Advisor
WM
gravatar
WILLIE M.
Milwaukee, WI
2015 Chrysler 200
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2022
client vérifiéVérifié Client
10
Great
Quick and honest service.
Derick W., Store Manager de Midas of Brookfield a répondu le 04/05/2022 11:04 AM

Willie, thank you for your five star review.

Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
SP
gravatar
SHEILLA P.
Milwaukee, WI
2003 Suzuki XL-7
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2022
client vérifiéVérifié Client
10
Quick service
Checked in for my appointment time and they started working on my car right away. Didn’t have to wait that long before they were finished.
Derick W., Store Manager de Midas of Brookfield a répondu le 04/05/2022 10:40 AM

Sheilla, thank you for your five star review.

Employés avec lesquels vous avez travaillé
avatar
Ryan Myers
Service Advisor
LL
gravatar
LILLIE L.
Milwaukee, WI
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2022
client vérifiéVérifié Client
10
Fast and friendly service, problem was diagnosed and price quoted with no pressure to have work done immediate
I trust Midas to tell me the truth about the problem and with giving me the time to make the decision when I can have the work done.
Derick W., Store Manager de Midas of Brookfield a répondu le 04/01/2022 09:13 AM

Lillie, thank you for your five star review. We will continue to do our best for our customers.

Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
SS
gravatar
STARR S.
Milwaukee, WI
2003 Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2022
client vérifiéVérifié Client
10
Service 3/24/22
Well I have been coming to Midas for about forever now!! I enjoy everything from the work I get done on both of my cars to conversations I have with the workers. It’s definitely the best car shop I’ve been to in a long while. I’m a person who wants to feel safe and secure on the road and they make sure I have that security any time I leave.
STARR S.
Derick W., Store Manager de Midas of Brookfield a répondu le 04/01/2022 09:12 AM

Starr, thank you for your five star review. We enjoy working for you and on your vehicles.

Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
CA
gravatar
COLLEEN A.
Menomonee Falls, WI
2002 Jeep Liberty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
client vérifiéVérifié Client
10
Excellent Service
Quick and friendly service. Have been coming here for years.
Derick W., Store Manager de Midas of Brookfield a répondu le 03/23/2022 07:56 AM

THANK YOU COLLEEN, FOR YOUR 5 STAR REVIEW, WE WILL CONTINUE OUR BEST SERVICE.

Employés avec lesquels vous avez travaillé
avatar
Ryan Myers
Service Advisor
TX
gravatar
TIMOTHY X.
Milwaukee, WI
2012 Honda Civic Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
client vérifiéVérifié Client
8
Good experience
Very quick and easy. Just dropped off my car and they were expecting me. When I picked up my car they had the keys ready to go.
Derick W., Store Manager de Midas of Brookfield a répondu le 03/14/2022 09:15 AM

Timothy, thank you for your 5 star review. We are always happy to help take care of your vehicle needs.

Client vérifié
Cedar Grove, WI
2004 Pontiac Grand Prix
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
client vérifiéVérifié Client
10
Excellent service
Helpful and honest
Derick W., Store Manager de Midas of Brookfield a répondu le 03/14/2022 09:13 AM

Thank you for your 5 star review.

Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
BG
gravatar
BOB G.
Menomonee Falls, WI
2013 Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
client vérifiéVérifié Client
10
All good
Great service/price/in and out in less than an hour
Derick W., Store Manager de Midas of Brookfield a répondu le 03/14/2022 05:52 AM

Bob, thank you for your kind 5 star review. We are always happy to take care of your vehicle needs.

Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
DC
gravatar
DARIOUS C.
Milwaukee, WI
2007 Saturn Outlook
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2022
client vérifiéVérifié Client
10
Got exhaust system repaired
Took my truck to Midas for exhaust repair. The team did a great job of getting work done same day and getting me back on the road. Price was the cheapest of 4 shops I contacted. Would recommend and definitely will be back for all repairs in future.
Derick W., Store Manager de Midas of Brookfield a répondu le 03/14/2022 05:49 AM

Thank your for your 5 star review. We are happy to hear such great things from our outstanding customers.

Employés avec lesquels vous avez travaillé
avatar
Derick Wilson
Store Manager
avatar
Ryan Myers
Service Advisor
1-15 sur 42 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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