Two times car serviced when price changed from quote. Each time told “didn’t know” correct price - each time told getting discount that made it less but still quite a bit higher than quoted amount. Had a recall notice and made excuse as to why that wasn’t completed. Paid $20 higher for less work. One time mistake - twice bait and switch. If you want a service department that has integrity look further. You won’t find it at metro ford.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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