We are a full-service automotive shop in Fairfax, VA, specializing in BMWs. We sell European parts and provide roadside assistance. Call us at 703-573-2759 to schedule your service or repair appointment today! We are a full-service automotive shop in Fairfax, VA, specializing in BMWs. We sell European parts and provide roadside assistance. Call us at 703-573-2759 to schedule your service or repair appointment today!
We appreciate you taking a chance on us for your car inspection! It's always wonderful to hear that our team was able to make your experience a pleasant one, even on a drive-up visit. We like to think of ourselves as the friendly neighborhood service center, ready to tackle any challenge with a smile. Your kind words about our efficiency and friendliness mean a lot. We look forward to showing you that great work again whenever you need us!
We appreciate you taking the time to share your experience with us. It's always our goal to provide honest and fair service, so it seems we might be doing something right! We hope to keep up the good work and keep your wheels turning smoothly.
We appreciate your feedback on our prompt, efficient, and professional service. It sounds like we were able to put a little pep in your step, and that's what we aim for! If we could serve you coffee while you wait, we would—though we wouldn't want to take too much time away from getting you back on the road. Your support means a lot to us!
We appreciate your feedback! It's great to hear that you found our team professional, friendly, and efficient. We strive to keep things moving at a fast pace without sacrificing quality. If there's anything else we can assist you with, just let us know. We're here to help!
It sounds like Pervez has really earned your trust over the years—two decades is no small feat! We're glad to hear that you find him patient, thorough, and dependable. We strive to offer top-notch service, and it's fantastic to know that you feel taken care of. If there’s anything we can do to nudge that four-star rating a little higher, don’t hesitate to let us know. We're always looking to improve!
It’s fantastic to hear that your first visit was such a positive experience! Our team prides themselves on being welcoming and kind, so it’s great to know they made a good impression. We’re here to help you with anything you need, whether it’s gas, repairs, or just a friendly chat. Looking forward to having you back for another amazing experience!
We're glad to hear that our staff hit the mark with communication. It's always our goal to keep you in the loop. After all, no one likes to feel like they're driving without a roadmap. Your support is genuinely appreciated, and we look forward to keeping you informed on your next visit!
We truly appreciate your continued trust in us. It’s great to hear that we’ve been able to hit the mark on service and workmanship for you multiple times. Our team always aims for perfection, or at least a high score on the service report card. Your recommendation means a lot and keeps our engines running smoothly!
We appreciate your feedback regarding the tire repair cost. We understand that prices can sometimes feel like a bit of a surprise, especially for something that might seem straightforward. Rest assured, we strive to use high-quality materials and skilled labor to ensure your safety on the road. Your experience is important to us, and we’ll take your concerns into account as we continue to refine our service. If you have any other thoughts or questions, we're here to listen!
We appreciate the positive feedback! We're glad you think we're "good guys"—we do our best to keep things friendly and helpful around here. If you ever need anything else, you know where to find us. We're always ready to lend a hand (or a wrench)!
We’re delighted to hear that you had a great experience with Mike and the team! Excellent service is what we aim for, and it sounds like they hit the nail on the head. If you ever need anything else, you know where we are—ready to keep your vehicle running smoothly.
We're delighted to hear you're a fan of Mike! His dedication and expertise definitely shine through. It's fantastic to know that our team is making a positive impact on your experience at Merrifield Shell Service Center. Keep those compliments coming, and we'll keep the good vibes rolling!
We appreciate your feedback and are glad to be here whenever you need us! Being available is like our superpower, and we'll continue to keep the capes on. If you ever need anything more than just fuel, don't hesitate to reach out. Your support keeps us motivated!
We're sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like there may have been a few miscommunications during your visit. We aim to provide quality service, and nobody wants to feel like they’re being charged by the light bulb! If there were any misunderstandings about the inspection requirements or additional charges, we definitely want to clarify those. Your feedback helps us improve, and we hope to offer a better experience in the future. Safe travels on the road ahead!
We're sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like there may have been a few miscommunications during your visit. First that your vehicle take 6 qts of full synthatic oil and toyota OEM filter. Second those light bulbs are not regular light bulbs but the fog light bulbs , which can only be replace under the bumper that requires more labor time . We aim to provide quality service, and nobody wants to feel like they’re being charged by the light bulb! If there were any misunderstandings about the inspection requirements or additional charges, please feel free to contact us. Your feedback helps us improve, and we hope to offer a better experience in the future. Safe travels on the road ahead!