I took my car to get looked at on 3/7 because I started hearing noise from the front right passenger side of my car. The car was looked at on 3/8. I was informed that the car needed new front struts and sway bar links. I was told the car was safe to drive and it would just out wear on my tires. I drove the car from 3/9-3/10. As I’m driving on 3/10, I have a ball joint and axle snap on the front right side of my car. Have gotten multiple different opinions from other mechanics and have been told that the ball joint being that bad should’ve been caught. Huge liability and safety issue. I’m lucky to still be here since it didn’t happen on the highway. Nor myself or any of my family members will be coming here ever again for service.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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