I am a double amputee with the need of a vascular doctor. So I went on Zocdoc and set an appointment with this clinic more than a week ago. They have called me 3 times in the past week to confirm my insurance ID and also the appointment! I got there, on time, and the front desk person asked me to complete an enormous questionnaire while she checked me in. When I finish completing the questionnaire, she told me they didn’t accept my insurance! They had calle me 3 times the week prior! Why not telling mebb by then?
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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