“I brought my black Range Rover HSE to Mean Dean’s Automotive in Moyock, NC. They refused to run a diagnostic test and told me I needed a new engine without evidence. When I asked for my key to be returned, I was told it was placed in the vehicle — but it wasn’t — which forced me to pay extra for a tow. I felt I was treated disrespectfully and believe I was discriminated against. I do not recommend this shop based on my experience.”
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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