I cannot overstate how much I appreciate Marcus and McDermotts for their help at getting our cars fixed and keeping our family running. Even with a completely fall schedule, when both of our cars developed problems at the same time, they went the extra mile to make sure we had a working vehicle without having to resort to going to one of the dealers for repairs. This is one of those relationships you only get with a small shop, they know who I am when I walk through the door and it feels like dealing with friends, not a machine.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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