Called to get oil changed and tire rotation. We're so friendly like always and got me in right away to fit my schedule. Went to get car and was told my tires were in desperate need to be replaced. Definitely thankful that they let you know what needs to be done because honestly don't know much about cars. Gave me a quote and website to order tires if I wanted to go that route which was so helpful. Booked appointment for new tires in a timely manner and since I just like things done went with them ordering the tires for me. When dropping car off for tire appointment mentioned my brakes have been making noise. They said they would also look at this at my tire appointment. Got a call that my car was finished and told about everything done and that brakes were good. Everyone is straight forward about what needs to be done. They are nice, friendly and know tons more than I do. They definitely know the field they work in and relay information to you in a professional way but also in a way that someone like me can understand. Been going to them for all my repairs, oil changes, tires for years and will continue going forward. They make me feel like I am ready for winter as far as car safety.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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