business image

Matt's Automotive

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(128 Avis)
98
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
98
Score NPS ®

Détails de l'entreprise

À propos

Since 2021, Matt's Automotive has been dedicated to providing the Lafayette, LA area with exceptional service and unmatched automotive knowledge.

Matt's Automotive takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine
Since 2021, Matt's Automotive has been dedicated to providing the Lafayette, LA area with exceptional service and unmatched automotive knowledge.

Matt's Automotive takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We offer competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(337) 501-8894

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
337 Touchet Rd Lafayette, LA 70506
Matt's Automotive's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(128 Avis)

DF
Dylan F.
Erath, LA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Great people
Matt’s shop is the shop you can bring you vehicle and they remember you by name and not just a number on a sheet! I refuse to bring my truck anywhere bc his hospitality is unmatched!

Client vérifié
Kaplan, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Helpful service
Have good estimates and quick turnaround
The Team A. de Matt's Automotive a répondu le 05/29/2025 09:33 AM

We appreciate you taking the time to share your experience! We pride ourselves on our transparency and efficiency, so it’s fantastic to hear that our estimates hit the mark and that we were able to get your vehicle back to you in a timely manner. We're always here, ready to roll when you need us next!


CG
gravatar
Chace G.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
10
Water pump Replacement
Very professional and quick didn’t try to upsell!
10/10 will go back!
The Team A. de Matt's Automotive a répondu le 05/13/2025 09:33 AM

We appreciate your feedback! It’s fantastic to hear that you found our team professional and quick on the draw—no extra sales pitches needed. We believe in keeping it straightforward, just like a smooth ride without potholes. A perfect 10/10? Now that’s quite the compliment! Your continued trust means a lot to us. Safe travels until next time!


BG
Brianna G.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Great service; very kind !
10/10
The Team A. de Matt's Automotive a répondu le 05/10/2025 09:33 AM

We appreciate your enthusiasm! It’s great to know we hit the mark with you. If there's anything specific that made your experience a 10/10, feel free to share—it might just help us keep the streak going. Here's to smooth rides ahead!


DH
Donald H.
Lafayette, LA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/09/2025
client vérifiéVérifié Client
9
Just found out about this business & glad I did . Easy to do business with & got me up & running in the same day. That’s awesome. Thanks & I will definitely do my business with y’all from next on.
Just found out about this place yesterday. I had a radiator problem & went checked them out. They got me fixed up right away. Friendly and professional & very reasonable on price. Thanks guys and I will definitely be back.
The Team A. de Matt's Automotive a répondu le 05/10/2025 09:33 AM

We're glad to hear you discovered us and that we could help with your radiator issue in a flash. It's always nice to have friendly faces around when your car needs some love, and we're happy our prices didn't make your wallet cry. We appreciate your kind words and look forward to helping you out again—hopefully, with less radiator drama next time!


CM
Charlie M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Saved me in a pinch!
Matt and Paul were very helpful and accommodating when my suburban gave me trouble with gear selection. They quickly ordered a small part and installed it while I waited. Not often a shop can do that, but they made it happen. Very thankful for their professionalism, service, and urgency to get me back on the road.
The Team A. de Matt's Automotive a répondu le 05/10/2025 09:33 AM

We appreciate you taking the time to share your experience. It sounds like Matt and Paul were in full superhero mode, promptly rescuing you from the clutches of gear selection troubles! We're proud to hear that their quick work and professionalism got you back on the road in no time. Your kind words about our service mean a lot to us, and we're always here when your suburban decides to throw another surprise party. Safe travels!


BC
BRYAN C.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Repair of shifter
Fast repair at a fair price. Will continue using their service.
The Team A. de Matt's Automotive a répondu le 05/08/2025 09:33 AM

It's great to hear you found our repair service quick and economical! We appreciate your trust in us and look forward to keeping your vehicle in top shape. Remember, we’re just a pit stop away if you ever need us again. Safe travels!


LP
Linda P.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Matt's Automotive-Your First & Only Choice
Words that come to mind about Matt' Automotive;
Honest, Ethical, Reliable, Personable
And Affordable.
Matt's performance instills confidence with each client earning your repeat business!
The Team A. de Matt's Automotive a répondu le 05/08/2025 09:33 AM

It's wonderful to hear that you found Matt's Automotive to be a blend of honesty, ethics, reliability, and affordability—quite the dream team for car care. We strive to make our customers feel confident and valued with every visit, and your appreciation for the personable touch puts a big smile on our faces. Here's to keeping those wheels turning smoothly!


BM
gravatar
Blaize M.
Sunset, LA
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Great Service
I called Matt’s on a Friday after shopping around a few months to change my evaporator core after having outrageous quotes Matt’s pricing beat them by a landslide. We scheduled the job for the next Tuesday and they knocked it out in one day. Could’ve of asked for better service and a better price. Will definitely be bringing my truck to them from now on.
The Team A. de Matt's Automotive a répondu le 04/16/2025 09:32 AM

It's fantastic to hear that you found our pricing to be more reasonable than the competition—looks like we might need to get our victory dance routine ready! We're delighted that we could get your evaporator core changed out quickly and to your satisfaction. Your truck sounds like it will be in good hands moving forward, and we look forward to keeping it in tip-top shape. Safe travels out there!


BC
BRYAN C.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
brake and rotor repair.
Brought my vehicle in for above service. Work was done in 1 day. Quote was free. Price was ok. Matt and Paul easy to work with. Fair and honest to deal with.
The Team A. de Matt's Automotive a répondu le 04/09/2025 09:33 AM

We're glad to hear that your experience with us was smooth sailing! It's great that the work was completed in one day—nothing like getting back on the road quicker than you can say “oil change.” We appreciate your feedback on our pricing and your positive vibes about our team. We're dedicated to providing an honest and easy-going service, and it's nice to know we hit the mark with you. Wishing you many more miles of worry-free driving!


EP
gravatar
Elliot P.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Best Shop in Town
Great place! Friendly, affordable and fast service. Only place I’ll bring my vehicles from now on!
The Team A. de Matt's Automotive a répondu le 04/09/2025 09:33 AM

We're glad to hear that you appreciate our friendly, affordable, and speedy service! It’s like we’re trying to win a racing competition with your vehicles – but don’t worry, we’re just focused on keeping them in top shape. Your trust means a lot to us, and we look forward to keeping your rides happy and healthy for many miles to come.


CV
gravatar
Cynthia V.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
First time visit
So impressed with quick service. Very friendly, accommodating, understanding, & reasonable. Will return, will recommend, & will sing your praises 🤗
The Team A. de Matt's Automotive a répondu le 04/05/2025 09:33 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team's quick service and friendly approach hit the mark for you. We believe in being accommodating and understanding, mainly because we know that nobody enjoys a trip to the shop—unless it involves snacks, of course! Your recommendation means a lot to us. If you ever need assistance again, rest assured we'll be ready to tune up your ride and keep the good times rolling.


Client vérifié
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Solid Lafayette Automotive Business
Words to express Matt's Automotive:
Professional, Customer Focused,
Courteous, Knowledgable, "Can do Attitude".
Matt's Automotive is Mindful of Establishing
Repeat Business with our Community
Thru Honesty, Integrity and Concern for Each and Every Client.
Matt's Automotive is " The REAL DEAL"
The Team A. de Matt's Automotive a répondu le 03/26/2025 09:32 AM

We appreciate you taking the time to share your experience with us. It's great to hear that you felt the professionalism and customer focus from our team. We certainly strive to keep a "can do" attitude and ensure that every client feels valued and taken care of. After all, honesty and integrity are the cornerstones of lasting relationships, both with our clients and within the community. Here’s to keeping things real and making sure your automotive needs are always met!


MW
gravatar
Matthew W.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Best in the Biz
Had a slow leak in one of my tires, needed it fixed before a road trip, and the guys at Matt’s got me in immediately and got it patched in no time!
Everyone was very nice and friendly, great communication, and the price was very good.

Am planning to use them for all my needs going forward! Highly recommend them!
The Team A. de Matt's Automotive a répondu le 02/22/2025 09:32 AM

We appreciate you taking the time to share your experience. It sounds like we caught that tire leak just in the nick of time—like a superhero in the world of automotive care! We're glad our team was able to patch things up quickly so you could hit the road worry-free. Your plan to make us your go-to for all your automotive needs is music to our ears. We look forward to serving you again with the same level of service and communication. Safe travels on your adventures!


KA
gravatar
KAYLA A.
Lafayette, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
Trustworthy shop
I have been bringing my car to Matt for the last few years. His prices are fair, communication is great, and the work is done quickly. Most importantly, I feel safe in my vehicle. I always reccomend his shop to friends and family.
The Team A. de Matt's Automotive a répondu le 02/08/2025 09:33 AM

We're glad to hear you've had such a positive experience with us over the years. It sounds like your car has become quite the frequent flyer at our shop! Fair prices and efficient work are our jam, but knowing you feel safe on the road is the real victory. Cheers to being the unofficial ambassador for Matt's Automotive among your friends and family! Keep those wheels rolling safely.


1-15 sur 128 résultats
Bons de services et publications
We truly appreciate your loyalty! 🚗💪 It’s always a pleasure to keep your ride in top shape. Thanks for trusting us for the 3rd time! Remember, we’re just a wrench’s turn away whenever you need us. 🔧 #AutoExcellence #CustomerAppreciation
Apprendre encore plus

Thanks for the glowing review! We're thrilled our service hit the mark for you! 🚗💨 Remember, at Matt's Automotive, we keep you rolling smoothly—no bumpy roads here! 😄 #ReliableService #MittsAutomotive
Apprendre encore plus

We love hearing that we’ve hit the sweet spot of speed and quality! 🚗💨 Thanks for trusting us with your ride and for appreciating our fair pricing. We promise to keep the wheels turning smoothly! #FastAndFair #MattsAutomotive
Apprendre encore plus

🚗🔧 Thanks for the fantastic review! We're thrilled to hear Matt nailed the brake pad replacement! Keeping you safe on the road is our priority. If your truck could talk, it would say, "Thank you!" 😉 #BrakeItDown #MattsAutomotive
Apprendre encore plus

Thanks for the stellar review! 🚗✨ We're thrilled to hear you got A+ service on your first visit. We promise to keep the courtesy and good pricing coming—consider us your auto superheroes! 🦸‍♂️🔧 #Matt'sAutomotive #HappyCustomers
Apprendre encore plus

Thanks for the love! ? At Matt's Automotive, we believe in keeping it real—no unnecessary work or wild bills here! Just honest service that won't leave you feeling like you've lost a limb. ?? #CustomerCare #HonestAutoRepair
Apprendre encore plus

We're thrilled to know we hit the mark for you! ?? Our team works hard to stay on top of our game, so you can drive with confidence. Thanks for your kind words! We're always here to keep you rolling! ? #MittsAutomotive #CustomerAppreciation
Apprendre encore plus

Thank you for the fantastic review! ?? We're thrilled to have been your first choice and glad you found our service speedy and wallet-friendly. We can't wait for your next visit—let’s keep those wheels turning! ?️ #MainspringOfTrust #AutoCarePros
Apprendre encore plus

Thanks for the fantastic review! ?✨ We love putting the "explore" back in your Ford Explorer! If your car has a little too much drama, you know where to find us. ? #MattsAutomotive #UnderTheHoodHeroes
Apprendre encore plus

We're rolling with joy over this fantastic feedback! ?? Honesty and fair prices—it's like finding a unicorn in the garage! ? Thank you for trusting us with your ride. We promise to keep the good work coming! #MattsAutomotive #HonestMechanics
Apprendre encore plus

Thanks for the 5-star review! We take pride in our service & team. Matt's been tinkering with cars since he could walk! We're delighted to be your go-to for automotive needs! ? #CustomerAppreciation #Matt'sAutomotive
Apprendre encore plus

Thanks for the 5-star review, Richard! We're glad we could get you back on the road in record time. ?? We appreciate your recommendation! #HappyCustomers #RollingAgain
Apprendre encore plus


Thanks for the kind words, Chris! ? We're glad you had a great experience with us at Matt's Automotive. #Lafayette #HappyCustomer #AutoRepair
Apprendre encore plus
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.