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Matsenko Auto Repair & Collision

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(16 Avis)
75

Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
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Détails de l'entreprise

Catégories
Contact
(253) 257-5713

Heures d'ouverture

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
10:00 AM - 2:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
7604 S Tacoma Way Tacoma, WA 98409
Matsenko Auto Repair & Collision's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(16 Avis)

PO
PAUL O.
Lakewood, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/28/2026
client vérifiéVérifié Client
0
Over Price. Too expensive..
When I brought my 2012 Toyota Tundra to Matsenko for Transmission Fluid chance, I was quoted $391.00, I was the impression that they will replace the Fluid , Gasket and bring down the
Pan at least.I was surprised when I ask that they only drain and replace the fluid.
The National Average for changing Transmission fluid : Fluid drain and fill only is $100 & $200
generally site changed around $150- $175
Fluid+Filter change , replace/gasket/ fill fluid is
$150-$350.
Full Transmission Flush is $150-400
I never give 0 rating in the past, but this time
Matsenko Auto Repair Shop, clearly over charged their customers. I will not recommend this place to anybody, my friends and family especially..
Your Trusted S. de Matsenko Auto Repair & Collision a répondu le 08/31/2026 09:13 AM

I wish you would have brought up these concerns before the service, we quoted you exactly what you asked for. A transmission fluid service, which is what I quoted for and is the service we provided with no price changes or BS to dealt with. This pricing is in line for our area, we live in one of the most expensive states in the country, I would encourage you to shop our pricing locally and see what that looks like. I am sure, we are well within the normal pricing. We perform the drain and fill service TWICE to ensure a complete fluid exhange is completed, as reflected in the 2 gallons of ATF used on your invoice. If you check that part number on your invoice you will see that is Idemitsu OEM synthetic fluid, the best you or I can get in my opinion. 
The filter package is on a seperate service interval, your truck calls fluid service every 30k miles, that does not require a filter everytime as it would be completely unaffordable for the consumer. 
The COST of the fluid and filter on your truck as a whole service, $735.46 after tax. 
You paid $391 for a fluid exchange, I thought you knew which service interval you were on and with how tough the economy is, fuel is almost $6 a gallon, why make you pay double if its not due? 
I would be happy to apply the 391 you spent towards the $735.46 service if you need it. 
-William- 

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