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Masterworks Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(912 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
4
Total des ReScores
5,0
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.
Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(216) 321-3134

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1789 S Taylor Rd Cleveland Heights, OH 44118

Affiliations

ASE
Masterworks Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(912 Avis)

SR
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Susan R.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2025
client vérifiéVérifié Client
10
Excellent Customer Service
Masterworks was very thorough and did everything they could to make me, the customer, satisfied. They are very reasonable, honest, provide excellent mechanical services, and fantastice customer service!

Client vérifié
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
Excellent service
The only mechanic I trust!

ES
gravatar
Ellen S.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Appreciated
The team at Masterworks is exceptional, they are professional and thoughtful along with excellent work. Your service is appreciated.

AK
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Akhilesh K.
Beachwood, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Brake service
It’s been more than a year since I have been getting my cars serviced here. I highly recommend their service for professional, reliable and quality workmanship.

TD
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Thomas D.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
10
Routine maintenance
I had my Mazda cx 5 inspected and had an oil change and overall check up.
The tech did a complete inspection of my car as well as oil change in a very timely manner.
Fair pricing, clean waiting room and clean service bays. Professional staff.
Jason took my order and he and Steve kept me informed of any issues and progress on my car.
Very good facility!!

AN
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Angelo N.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Check out charging system
They went beyond what most place would do to fix the problem. I find them to be very helpful and truthful.

MM
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matthew m.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Awesome
Helped me get my car right in a pinch.

TD
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Thomas D.
Lyndhurst, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
2018 cx5 service
Jason wrote up the order for an oil change and Steve kept me informed on my cars progress.
Both Steve and Jason were very helpful and serviced my car in a most prompt manner during my appt.
The tech did a check up on all aspects of my car and I appreciate that.
A very nice facility and great service.
My wife and I always bring our car to Masterworks auto.

BW
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Barb W.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Great !
Friendly. Stand by their work. Neat clean facility.

KT
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Kenneth T.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Scheduled safety check for wife's 2018 Subaru Forester
Steve's verbal and written analysis was very thorough. Appointment was easy to schedule. Customer waiting area, office, garage all clean and well maintained. Even the window glass! Appreciated the time Steve took to answer questions. Written report very detailed.

Client vérifié
Shaker Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2025
client vérifiéVérifié Client
10
Fabulous Experience at MWA
I am always amazed with the staff and service at Masterworks. Friendly, efficient, knowledgeable, communicative, fast, just overall fabulous. Thank you!

LO
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Laura O.
Cleveland, OH
BMW 430i
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Great friendly service
Although I just needed to get my eCheck, I was greeted when I came in and the staff couldn't have been nicer or more helpful. I also had the battery in my key fobs replaced while I was there which was very convenient. I was very impressed ith their customer service1

DK
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Diane K.
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
Replace inside air filter
These folks are great. I missed my appointment time and called to apologize/reschedule and they could not have been nicer. Came in after hanging up and they replaced the filter and even reset a tire sensor. So glad to have this business in the neighborhood.

JB
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Joyce B.
Highland Heights, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
I’m glad they found the problem
I was worried that something was wrong with my tires but the problem was something else entirely. Thank goodness they were able to figure it out and fix it.

Client vérifié
Cleveland, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Awesome
Great experience as usual
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.