Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.
Masterworks was very thorough and did everything they could to make me, the customer, satisfied. They are very reasonable, honest, provide excellent mechanical services, and fantastice customer service!
It’s been more than a year since I have been getting my cars serviced here. I highly recommend their service for professional, reliable and quality workmanship.
TD
Thomas D.
Cleveland, OH
03/07/2025
10
Routine maintenance
I had my Mazda cx 5 inspected and had an oil change and overall check up.
The tech did a complete inspection of my car as well as oil change in a very timely manner.
Fair pricing, clean waiting room and clean service bays. Professional staff.
Jason took my order and he and Steve kept me informed of any issues and progress on my car.
Very good facility!!
Jason wrote up the order for an oil change and Steve kept me informed on my cars progress.
Both Steve and Jason were very helpful and serviced my car in a most prompt manner during my appt.
The tech did a check up on all aspects of my car and I appreciate that.
A very nice facility and great service.
My wife and I always bring our car to Masterworks auto.
Scheduled safety check for wife's 2018 Subaru Forester
Steve's verbal and written analysis was very thorough. Appointment was easy to schedule. Customer waiting area, office, garage all clean and well maintained. Even the window glass! Appreciated the time Steve took to answer questions. Written report very detailed.
I am always amazed with the staff and service at Masterworks. Friendly, efficient, knowledgeable, communicative, fast, just overall fabulous. Thank you!
LO
Laura O.
Cleveland, OH
BMW 430i
02/12/2025
Vérifié Client
10
Great friendly service
Although I just needed to get my eCheck, I was greeted when I came in and the staff couldn't have been nicer or more helpful. I also had the battery in my key fobs replaced while I was there which was very convenient. I was very impressed ith their customer service1
These folks are great. I missed my appointment time and called to apologize/reschedule and they could not have been nicer. Came in after hanging up and they replaced the filter and even reset a tire sensor. So glad to have this business in the neighborhood.
I was worried that something was wrong with my tires but the problem was something else entirely. Thank goodness they were able to figure it out and fix it.
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