They have always been Honest and upfront about my car issues.
It’s started from an ad about free oil change. It was true, the oil change was free. Then later another free oil change. They were so friendly, and honest about what other things my car needed. No pressure to have them fix the problems. I have had them do work on my car and was charged a reasonable price to get it done. Now I need repairs done ASAP before I drive it long distance. I was offered a payment plan, which I took. The repairs are expensive but needed. My car is over 20 yr old and in need of extensive work. Thank you to Masterminds and their mechanics and office staff.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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